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Freshworks Technical Account Manager Reviews
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Category Ratings
Job security
Salary
Skill development
Company culture
Work-life balance
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What employees say about Freshworks?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
100% employees reported
Strict timing
60% employees reported
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Rated by Women
5 reviews
Rated by Men
5 reviews
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10 reviews found
Technical Account Manager in Chennai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its a product company and has made good
- Skill development - Excellent
Dislikes
I truly believe that this is a biased company for people residing in Chennai. Preferences or opportunities are given to those working in Chennai. Unfortunately not much for people outside the city.
- Salary - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Technical Account Manager in Chennai
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cab service
Dislikes
Everything. Highly toxic environment. You will be surrounded by incompetent sycophants getting promotion and payrise while hardworkers will be left with their thumbs to play with.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
What people are saying about Freshworks
Technical Account Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No remote option
Technical Account Manager in Chennai
Full Time
IT & Information Security - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Free food,new learning
- Job security - Good
Dislikes
Micro management
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Bad
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Technical Account Manager in Chennai
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary Appraisal is very less
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Read Freshworks Technical Account Manager Reviews based on locations
(8)
Technical Account Manager in Chennai
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All Work life balance Environment Salary
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None
Technical Account Manager in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Food. Atmosphere. Nothing else at the moment
- Job security - Good
Dislikes
Management. No appreciation. Not employee friendly
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Technical Account Manager in Chennai
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything!
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None ! Everything is perfect
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Technical Account Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing to like
Dislikes
Biased company that needs a fix
- Salary - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Technical Account Manager in Chennai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work place is good
- Job security - Good
Dislikes
Work culture, work life balance and no support from team members
- Skill development - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Similar Designation Reviews
Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday
Operations Manager in Chennai
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything like favouritism, job insecurity, no value for hard work and no motivation.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Operations Manager in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Na
Dislikes
Constant strategic change, hiring only at senior level, high attrition as due to lack of confidence with the management
- Skill development - Bad
- Job security - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Team Lead in Chennai
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pre-IP0, the company fostered a culture that empowered employees to create exceptional products and solutions.
Dislikes
Worst leadership team now
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Success Manager in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Benefits such as Lunch/tea/coffee/snacks Shuttle service
- Work-life balance - Good
Dislikes
Unresponsive HR team Stringent norms , no standardisation of salary based on roles
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Senior Analyst in Chennai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company culture but now it is not the same.
- Skill development - Good
- Work-life balance - Excellent
Dislikes
New rules which is not good for the employees
- Job security - Bad
- Promotions - Bad
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Business Development Manager in Chennai
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good facilities,Good Policies,
- Salary - Excellent
- Skill development - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Communication, Location, pay structure
- Promotions - Poor
- Work satisfaction - Poor
Quality Analyst in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good culture and salary
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Growth in few teams are less
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Analyst in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Opportunities to learn new things
- Job security - Good
Dislikes
Company culture, management is worst
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Customer Success Manager in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Has one of the amazing cultures. Although a lot has changed after IPO it is still good considering other organizations. Provides the freedom and flexibility
- Salary - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
It is not immune to politics. Some leaders fail to recognize the right talent and hard work done in the base level rather they just see what comes into their notice
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Other Freshworks Reviews
Lead Software Engineer in Chennai
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary is good Remote work sometimes is flexible
- Salary - Good
Dislikes
Not a good company and team members are not supportive Our feedback is not heard Old employees are preferred New employees are not treated well Managers are biased towards old employees No support from team members. If you ask question in a group you would be made to feel that you are not worth. Team members old emoloyees will project in such a way that you cannot work on your own without their support. By that way they gain their credits by putting us down. Your work is not appreciated they tell it is normal work But when you do a mistake it is magnified Less recognition Recent layoffs is worst. Why did they hire so many people and then fire stating redundant roles. If it's redudant they should not have hired people in the first place. Management does not plan well which made people lose their jobs....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Accounts Receivable Analyst in Ranchi
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
One of the best company where i worked. Given me a chance to grow and develop my skills.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Firing without knowing the reason all of sudden. That too when i was ill and i have to take care of my mother who is of 87 years old. Which put me in depression i am trying to come out of it. Now its very difficult to get a job at this stage.
- Job security - Bad
Lead Business Analyst in Chennai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People in freshworks is the reason most people stay back for other than the salary aspect.
- Salary - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.
- Job security - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Sales Enablement Manager in Chennai
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
5 days working Best cafeteria with free meals Cab facility for shift 2 and 3 Hybrid 3 days from office
- Salary - Good
- Work-life balance - Excellent
Dislikes
Typical US culture of hire and fire 99% leadership is outside India - they take the final call It's not an Indian company anymore Pre IPO, this was a great company. Post IPO, disaster has happened The founder - Girish is also nowhere to be found and might have resigned already
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
IT Business System Analyst in Chennai
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall work culture is good but most of team have lots of internal politics.
Dislikes
Lots of internal policies, they layoff bulk of people all of sudden even the top performers were laid off. HR work on favour of higher management. No promotion. Zero job security. No career growth and scope of learning is less in most of team.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Lead Software Engineer in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It’s all before few years
Dislikes
Everything changed upside down now! Life sucks at work! Childish managers who hold grudges, you feel like you are in a school environment soon. Micromanagement at core
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Product Specialist in Chennai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Free Food
- Salary - Good
Dislikes
No job security. They recently fired 660 employees- that's 13 per cent of the Total workforce even though the company made an annual profit higher than the previous year. Even though I was not affected, I feel embarassed that the higher management shows a lot of greed and being inconsiderate towards employees who work day and night to provide high values and top service to the clients.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Success Specialist in Chennai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture of the company is really great providing the delicious food and maintaining healthy work environment is fabulous
- Salary - Excellent
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
There is no job security . Never expected that FW would laid off 660 employee in an hour without any prior notice though company were making the good profit. At the end your an employee how well you perform they will thrown you out just like tissue paper.
- Job security - Bad
Associate Systems Engineer in Chennai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not Liked.
- Salary - Good
Dislikes
I am impacted by layoff on November 7. This is very untrustful with the employee to the employer. Not only i am all over 660 people affected. Please understand from employee mindset and family situation and their talents.
- Job security - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Manager in Bangalore / Bengaluru
Full Time
Management Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
None
Dislikes
Terrible org. No vision, strategy is for the PPT sake only. Leaders are fake. They exploit you and then lay you off. Couldn’t give a -100000….rating for job security unfortunately. So, if job security is something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
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- HQ - San Mateo,California, United States
- Software Product
- 1k-5k Employees (India)
- Public
- Internet
- IT Services & Consulting
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Freshworks Technical Account Manager Reviews by Locations
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 10 Freshworks reviews submitted by Freshworks employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Freshworks is the right company for you. 100% of employees reported... the working days at Freshworks as Monday to Friday. 60% employees reported the work timings at Freshworks as Strict timing. Read more- Home >
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