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Freshworks

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3.5

based on 699 Reviews

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Freshworks Reviews

Updated 3 Mar, 2025
Overall Rating
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3.5/5
based on 699 reviews

negative trend 8% below industry's average

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Rating distribution

Category Ratings

3.6

Salary

3.6

Work-life balance

3.4

Company culture

3.3

Skill development

3.2

Work satisfaction

3.0

Job security

3.0

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What employees say about Freshworks?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

66% employees reported

Monday to Friday

Monday to Friday

87% employees reported

Flexible timing

Flexible timing

79% employees reported

No travel

No travel

66% employees reported

View more detailed insights

Gender based rating

3.3
female

Rated by Women

203 reviews

3.5
male

Rated by Men

437 reviews

Freshworks is rated 3.5 out of 5 stars on AmbitionBox, based on 699 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more
Freshworks is rated 3.5 out of 5 stars on AmbitionBox, based on 699 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All
Engineering - Software & QA
3.2
 • 188 Reviews
Sales & Business Development
3.6
 • 74 Reviews
Customer Success, Service & Operations
3.8
 • 67 Reviews
Data Science & Analytics
3.7
 • 35 Reviews
Marketing & Communication
3.5
 • 33 Reviews
IT & Information Security
3.2
 • 27 Reviews
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699 reviews found

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What people are saying about Freshworks

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krishna3
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5d (edited)
student at
Anna University
Request for Job Referral or Guidance
Hi , I hope you're doing well! I am fresher , and I am a 2024 BE(CSE) graduate currently looking for an entry-level position. I am skilled in Python, ... read more
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Top Freshworks Interview Questions

asked in Lead Software Engineer interview
Q1. Square Root with Decimal Precision Problem Statement You are provided with ... read more
View answer (1)
asked in Senior Software Engineer interview
Q2. Triplets with Given Sum Problem Given an array or list ARR consisting of N ... read more
View answer (1)

Get interview-ready with top interview questions

View all 101 questions
asked in Software Developer interview
Q3. Maximum Subarray Sum Queries You are provided with an array of ‘N’ integer ... read more
View answer (1)
asked in Senior Software Developer interview
Q4. Intersection of Linked List Problem You are provided with two singly linke ... read more
View answer (1)
asked in Graduate Trainee interview
Q5. Invert a Binary Tree You are provided with a Binary Tree and one of its le ... read more
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Read Freshworks Reviews based on designations

3.3
 Senior Software Engineer

 (41)

2.9
 Lead Software Engineer

 (32)

3.9
 fresher

 (23)

3.6
 Software Engineer

 (23)

3.3
 Product Specialist

 (11)

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People also ask about Freshworks

Is Freshworks a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 699 employee reviews, it's clear that most employees have an average experience working at Freshworks. Salary holds the highest rating at 3.6, while job security is rated the lowest amongst all factors at 3.0. Read reviews about salary and job security on AmbitionBox.
How does Freshworks’s employee rating compare to the industry average?
Freshworks's employee rating of 3.5 out of 5 is below the industry average of 3.8 out of 5 for companies within the Software Product sector. This rating suggests that Freshworks faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Freshworks performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Freshworks pay their employees well?
According to AmbitionBox reviews, Freshworks employees rate their salary and benefits at 3.6 out of 5, based on 699 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Freshworks salaries here and to read reviews specifically about salary and benefits at Freshworks, click here .
How is the work culture at Freshworks?
Work culture at Freshworks is rated 3.4 out of 5 by 699 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Freshworks, click here .
How is the job security at Freshworks?
Based on 699 reviews on AmbitionBox, Freshworks employees rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Freshworks. To read reviews about job security at Freshworks, click here .
Is work from home available at Freshworks?
According to AmbitionBox, 6% of Freshworks employees work from home permanently, 28% work from the office, and 66% follow a hybrid model, based on 137 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.

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Freshworks Reviews by Locations

Freshworks Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 699 Freshworks reviews submitted by Freshworks employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Freshworks is the right company for you. 87% of employees reported... the working days at Freshworks as Monday to Friday. 79% employees reported the work timings at Freshworks as Flexible timing. Read more
Freshworks Salaries in India
Senior Software Engineer
290 salaries
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₹11 L/yr - ₹36 L/yr

Software Engineer
183 salaries
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₹6.7 L/yr - ₹16 L/yr

Lead Software Engineer
178 salaries
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₹17.2 L/yr - ₹50 L/yr

Product Specialist
113 salaries
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₹5 L/yr - ₹10.4 L/yr

Senior Software Engineer Testing
99 salaries
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₹9.5 L/yr - ₹28 L/yr

Explore more salaries
Employee Benefits at Freshworks
freemeal
Free meal
39 total responses
cab
Office cab/shuttle
20 total responses
onsite
International/On-site exposure
4 total responses
joining
Joining bonus
2 total responses
+26 more benefits
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