Upload Button Icon Add office photos

Freshworks

Compare button icon Compare button icon Compare
Filter reviews by

Freshworks Reviews

Updated 4 Mar, 2025
Overall Rating
write
3.5/5
based on 702 reviews

negative trend 5% below industry's average

know more

Rating distribution

Category Ratings

3.6

Salary

3.6

Work-life balance

3.4

Company culture

3.3

Skill development

3.3

Work satisfaction

3.0

Job security

3.0

Promotions

What employees say about Freshworks?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

65% employees reported

Monday to Friday

Monday to Friday

87% employees reported

Flexible timing

Flexible timing

79% employees reported

No travel

No travel

66% employees reported

Gender based rating

3.3
female

Rated by Women

203 reviews

3.5
male

Rated by Men

440 reviews

Freshworks is rated 3.5 out of 5 stars on AmbitionBox, based on 702 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more
Freshworks is rated 3.5 out of 5 stars on AmbitionBox, based on 702 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

4.3
 • 975 reviews
3.8
 • 21.1k reviews
3.7
 • 90.3k reviews
3.5
 • 36.4k reviews
3.6
 • 39.6k reviews
3.7
 • 53.4k reviews
3.5
 • 35.4k reviews
3.5
 • 3.9k reviews
3.4
 • 8.4k reviews
4.1
 • 1.6k reviews
3.7
 • 1.3k reviews
3.3
 • 1.1k reviews
4.0
 • 1k reviews
3.3
 • 1k reviews
3.2
 • 825 reviews
3.9
 • 609 reviews
3.1
 • 611 reviews
3.6
 • 536 reviews
3.9
 • 533 reviews
4.0
 • 530 reviews

Explore Reviews by Department

View All
3.2
 • 188 Reviews
3.6
 • 75 Reviews
3.8
 • 67 Reviews
3.7
 • 35 Reviews
3.5
 • 33 Reviews
3.2
 • 27 Reviews

702 reviews found

Sort by: Popular

Top Freshworks Interview Questions

Q1. Square Root with Decimal Precision Problem Statement You are provided with ... read more
Q2. Triplets with Given Sum Problem Given an array or list ARR consisting of N ... read more

Get interview-ready with top interview questions

View all 101 questions
Q3. Maximum Subarray Sum Queries You are provided with an array of ‘N’ integer ... read more
Q4. Intersection of Linked List Problem You are provided with two singly linke ... read more
Q5. Invert a Binary Tree You are provided with a Binary Tree and one of its le ... read more
Logo
You are reading trusted reviews. Keep reading to find out more about Freshworks.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

People also ask about Freshworks

Is Freshworks a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 702 employee reviews, it's clear that most employees have an average experience working at Freshworks. Salary holds the highest rating at 3.6, while job security is rated the lowest amongst all factors at 3.0. Read reviews about salary and job security on AmbitionBox.
How does Freshworks’s employee rating compare to the industry average?
Freshworks's employee rating of 3.5 out of 5 is below the industry average of 3.7 out of 5 for companies within the Software Product sector. This rating suggests that Freshworks faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Freshworks performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Freshworks pay their employees well?
According to AmbitionBox reviews, Freshworks employees rate their salary and benefits at 3.6 out of 5, based on 702 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Freshworks salaries here and to read reviews specifically about salary and benefits at Freshworks, click here .
How is the work culture at Freshworks?
Work culture at Freshworks is rated 3.4 out of 5 by 702 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Freshworks, click here .
How is the job security at Freshworks?
Based on 702 reviews on AmbitionBox, Freshworks employees rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Freshworks. To read reviews about job security at Freshworks, click here .
Is work from home available at Freshworks?
According to AmbitionBox, 7% of Freshworks employees work from home permanently, 28% work from the office, and 65% follow a hybrid model, based on 139 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.

Tell us how to improve this page.

Senior Software Engineer
294 salaries
unlock blur

₹10.6 L/yr - ₹40 L/yr

Software Engineer
181 salaries
unlock blur

₹7 L/yr - ₹16 L/yr

Lead Software Engineer
177 salaries
unlock blur

₹18.5 L/yr - ₹51 L/yr

Product Specialist
114 salaries
unlock blur

₹5 L/yr - ₹10.4 L/yr

Senior Software Engineer Testing
94 salaries
unlock blur

₹9.5 L/yr - ₹28 L/yr

Explore more salaries
freemeal
Free meal
39 total responses
cab
Office cab/shuttle
20 total responses
onsite
International/On-site exposure
4 total responses
joining
Joining bonus
2 total responses
+26 more benefits
Compare Freshworks with

Zoho

4.3
Compare

Salesforce

4.0
Compare

LTIMindtree

3.8
Compare

TCS

3.7
Compare
write
Rate your company