ServiceNow Senior Technical Support Engineer Reviews

Likes

Initiatives aimed at employee wellbeing contribute to a positive workplace culture The company offers ample opportunities to gain new knowledge and develop valuable skills in your field

Dislikes

Ethical company practices with a strong commitment to sustainability. A workplace where personal and professional growth are consistently prioritized and supported.

Likes

Active initiatives promoting diversity and inclusion, ensuring a rich and varied workplace culture Senior leadership is highly supportive of celebrating achievements, ensuring that employees feel appreciated for their contributions

Dislikes

Regular surveys and feedback loops ensure employees have a voice in company decisions, and their opinions are actively considered The company has a robust infrastructure in place to support employees at all levels, ensuring smooth daytoday operations

Likes

Good leave policy Good package overall Some teams have good work

Dislikes

Unclear promotion criteria Changing leaderships Too frequent reorgs Bad appraisal recently - unclear expectations

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing good when you work as a Tech support engineer.

Dislikes

1. Workload is too much and customers don't have any respect for you. 2. Office politics, management promotes only candidates they like and hikes will be granted only to them. 3. Work life balance is not there. 8-5 job timings is only on papers but in reality you end up working till late night. 4. No proper training is given and management expects you to work more. 5. Management is always concerned about customers but for their own employees it is always a pressure....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Servicenow is a great company to settle in. The work life balance and the culture is amazing. You have very nice work colleagues.

Dislikes

Growth and learning. Its absolutely zero here.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Leaders show empathy and understanding, which helps create a positive and open work culture

Dislikes

The company stays ahead of the curve by encouraging employees to explore and work with the latest tech trends

Likes

Salary is okay

Dislikes

Worklife balance is not good in support org

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

By offering regular wellness workshops, the company takes a proactive approach to addressing employee health before issues arise The company genuinely cares about its employees' wellbeing, ensuring that there is no burnout and promoting a healthy worklife balance This company has a clear and structured path for career advancement

Dislikes

Employee recognition programs ensure that individual contributions are noticed and celebrated. Great team camaraderie with a focus on supporting each other.

Likes

The company builds strong teams with a focus on collaboration, making work enjoyable and motivating The company respects personal time, offering flexibility that helps employees maintain a healthy balance between work and life

Dislikes

A collaborative decisionmaking process ensures that diverse perspectives shape the direction of the company

Likes

Freshers are provided with ample opportunities for career advancement within the organization

Dislikes

Team meetings are constructive and focused on working together rather than creating unnecessary competition or tension Teambuilding exercises are a regular part of the company’s culture, resulting in tightknit teams that work together efficiently

Likes

The leadership team holds regular town halls and updates on progress towards company goals, ensuring that everyone is on the same page The technical team continuously seeks ways to innovate, ensuring the company stays at the forefront of industry trends The company offers plenty of learning opportunities and pays well, ensuring that you feel invested in

Dislikes

The organization actively works towards building a diverse workforce and promotes inclusivity at all levels

Likes

At ServiceNow, the hunger for innovation is unquenchable. Everyone here believes that their work is aligned with the Company objectives and their work makes an impact on their customers. That passion outshines every challenge we face at work, builds resilience and develops our incredible product line. We lead with TRUST and everyonehere feels empowered to be a leader even if they don't have the designation. That TRUST is the DNA we all latch on to and makes us do our best work and bring our best selves to work. We truly believe we are DESCO21C - the Defining Enterprise Software Company of the 21st Century....Read More

Dislikes

What I really dislike the lack of time we have to do everything we want. I wish I had more time to make an even bigger impact. However, that's the challenge we all want to triumph on as that would make us truly unstoppable.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

I am a father of two & entering my forties. Two things which are very important at his juncture is family life & prioritizing health. Both of these are well balanced with my work here at ServiceNow. In fact it is always encouraged & respected by my boss & my team. :)

Dislikes

The growth brings in some pros and cons. I miss the small team gatherings because now with company growing at this pace all teams are expanding and becoming bigger and bigger. (y)

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The company is focused on being Employee-centric approach and understands the importance of work life balance. The company is bound to provide utmost importance to personal wellbeing.

Dislikes

The company might focus on providing free meals to the employees.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

ServiceNow offers an excellent work life balance, competitive salary and benefits along with job security plus job satisfaction. Additionally, there are ample opportunities for learning & growth here.

Dislikes

No dislikes to mention

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.