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ServiceNow

Compare

based on 362 Reviews

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ServiceNow Technical Support Engineer Reviews

based on 6 reviews

Updated 2 Jan, 2025

Overall Rating

4.2/5

How AmbitionBox ratings work?

Category Ratings

4.6

Salary & Benefits

4.1

Company culture

4.1

Skill development

4.0

Job Security

3.6

Work Satisfaction

3.5

Promotions/Appraisal

2.7

Work-Life balance

6 reviews found

Sort by: Popular

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 02 Jan 2025

Likes

Benefits are excellent

Dislikes

Nothing to say

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 05 Nov 2023

Likes

You will get stocks.No night shift.

Dislikes

No personal life.Full of pressure.Need to work atleast 15 to 18 hours so that you can manage the next day

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Technical Support Engineer in Hyderabad / Secunderabad (working remotely)

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

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Promotions/Appraisal

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Skill Development

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Company Culture

3.0

Work Satisfaction

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Salary & Benefits

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Job Security

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Work-Life Balance

posted on 21 Dec 2023

Likes

The benefits provided to the employees are great.

Dislikes

No Work-life balance.

Get interview-ready with top interview questions

View all 6 questions

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 24 Feb 2024

Likes

Great benefits and compensation Lot of scope to learn and grow in career

Dislikes

Sometimes work gets overloaded

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Hyderabad / Secunderabad

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 14 May 2022

Likes

Management is very friendly and the Work Culture is Good.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Hyderabad / Secunderabad

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 May 2019

Likes

Employee centric and friendly work culture that encourages collective work towards common company goals.

Dislikes

Nothing

Work Details

Exciting and lots of learning

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

Got a question about ServiceNow?

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posted on 17 Sep 2024

Likes

Servicenow is a great company to settle in. The work life balance and the culture is amazing. You have very nice work colleagues.

Dislikes

Growth and learning. Its absolutely zero here.

Work Details

Work policy: 2 days/week from office

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Work related travel: This is a desk job.

Software Engineer in Hyderabad / Secunderabad

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posted on 08 Jan 2025

Likes

Wlb and culture

Dislikes

Learning and growth

Software Engineer in Hyderabad / Secunderabad

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posted on 21 Dec 2024

Likes

Amazing Aminities and envoirment

Dislikes

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Software Engineer in Bangalore / Bengaluru

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posted on 06 Nov 2024

Likes

Work life balance and good pay

Dislikes

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posted on 30 Oct 2024

Likes

Good work life balance, good benefits

Dislikes

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Senior Systems Engineer in Bangalore / Bengaluru

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posted on 19 Aug 2024

Likes

work life balance, office, perks and team

Dislikes

nothing as of now for me

Work Details

Work policy: 2 days/week from office

Work related travel: This is a desk job.

Senior Software Engineer in Hyderabad / Secunderabad

Full Time

·

Engineering Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 14 Aug 2024

Likes

Good work culture

Dislikes

Nothing major

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Software Engineer in Hyderabad / Secunderabad

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posted on 02 Aug 2024

Likes

Great environment and great people to work with

Dislikes

Nothing so much so far but the talent all around is not always top level that can make your job challenging

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Associate Software Engineer in Hyderabad / Secunderabad

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 05 Jul 2024

Likes

the office environment

Dislikes

frequency of activities

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Analyst in Hyderabad / Secunderabad

Full Time

·

IT Infrastructure Services Department

5.0

Overall Rating

5.0

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posted on 19 Jun 2024

Likes

Everything

Dislikes

Nothing as of now.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Other ServiceNow Reviews

Strategy and Operations Manager in Hyderabad / Secunderabad

Full Time

·

Strategic Management Department

5.0

Overall Rating

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Category Ratings

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Promotions/Appraisal

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Skill Development

5.0

Company Culture

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Work Satisfaction

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posted on 01 Jan 2025

Likes

At ServiceNow, the hunger for innovation is unquenchable. Everyone here believes that their work is aligned with the Company objectives and their work makes an impact on their customers. That passion outshines every challenge we face at work, builds resilience and develops our incredible product line. We lead with TRUST and everyonehere feels empowered to be a leader even if they don't have the designation. That TRUST is the DNA we all latch on to and makes us do our best work and bring our best selves to work. We truly believe we are DESCO21C - the Defining Enterprise Software Company of the 21st Century....Read More

Dislikes

What I really dislike the lack of time we have to do everything we want. I wish I had more time to make an even bigger impact. However, that's the challenge we all want to triumph on as that would make us truly unstoppable.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Product Designer Lead in Hyderabad / Secunderabad

Full Time

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UI / UX Department

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Overall Rating

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Category Ratings

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Promotions/Appraisal

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posted on 31 Dec 2024

Likes

I am a father of two & entering my forties. Two things which are very important at his juncture is family life & prioritizing health. Both of these are well balanced with my work here at ServiceNow. In fact it is always encouraged & respected by my boss & my team. :)

Dislikes

The growth brings in some pros and cons. I miss the small team gatherings because now with company growing at this pace all teams are expanding and becoming bigger and bigger. (y)

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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posted on 17 Dec 2024

Likes

The company is focused on being Employee-centric approach and understands the importance of work life balance. The company is bound to provide utmost importance to personal wellbeing.

Dislikes

The company might focus on providing free meals to the employees.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

HR Recruiter in Bangalore / Bengaluru

Full Time

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Recruitment & Talent Acquisition Department

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posted on 16 Dec 2024

Likes

ServiceNow offers an excellent work life balance, competitive salary and benefits along with job security plus job satisfaction. Additionally, there are ample opportunities for learning & growth here.

Dislikes

No dislikes to mention

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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posted on 16 Dec 2024

Likes

It always feels like day one with its challenging tasks and the opportunity to solve business problems. The company's resources for employees learning & development are extensive, allowing us to grow alongside with company. Additionally, the perks, the well-being days off, and the management are exceptional.

Dislikes

Nothing that I think as of now.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Lead Recruiter in Hyderabad / Secunderabad

Full Time

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Recruitment & Talent Acquisition Department

5.0

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posted on 11 Dec 2024

Likes

Its unique Culture, Work life balance and growth opportunities. The way company is solving the real world problems giving an equal opportunity to every employee to be part of this journey.

Dislikes

Nothing in specific.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Human Resource Business Partner Manager in Hyderabad / Secunderabad

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posted on 11 Dec 2024

Likes

Excellent culture, shared purpose, everyone is aligned to make this company a successful one. Love the wellbeing days, company benefits and the people.

Dislikes

Lot of work, but since it also comes with learning, not complaining.

Work Details

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posted on 05 Jun 2024

Likes

Nothing to like apart from wellness holidays given.

Dislikes

No opportunities for growth, older technologies being used, gender biased, no women in leadership, women are treated differently. Silent layoffs, favouritism and literally everything else.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Sales Operations Analyst 2 in Hyderabad / Secunderabad

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posted on 17 Jan 2025

Likes

Opportunity to learn

Dislikes

Work-life balance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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posted on 07 Jan 2025

Likes

Flexibility and a lot I mean a lot of work

Dislikes

Mid-managers are totally clueless and are hurting the employee overall satisfaction

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer Jobs at ServiceNow

Technical Support Engineer - OS & Network

Hyderabad / Secunderabad, Ahmedabad

2-6 Yrs

Not Disclosed

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 ServiceNow reviews submitted by ServiceNow employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ServiceNow is the right company for you. 100% of employees reported ...Read more

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ServiceNow Technical Support Engineer Reviews

Join ServiceNow The world works with ServiceNow.

Working Days for ServiceNow Technical Support Engineer

based on 6 reviews

Monday to Friday

100%

Work Timings for ServiceNow Technical Support Engineer

based on 6 reviews

Flexible timing

strictPercentage

80%

20%

Business Travel for ServiceNow Technical Support Engineer

based on 6 reviews

No travel

60%

Within city

40%

ServiceNow Technical Support Engineer Salary

based on 114 salaries

₹8 L/yr - ₹24.4 L/yr

236% more than the average Technical Support Engineer Salary in India

View more details

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