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ServiceNow Technical Support Engineer Reviews

Updated 27 Feb, 2025

Overall Rating

3.3/5

based on 6 reviews

Rating distribution

5

3 (50.0%)

4

1 (16.7%)

3

0 (0%)

2

1 (16.7%)

1

1 (16.7%)

Category Ratings

4.4

Salary

4.3

Job security

3.8

Skill development

3.3

Company culture

3.1

Work satisfaction

2.7

Promotions

2.2

Work-life balance

What employees say about ServiceNow?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

60% employees reported

No travel

80% employees reported

View more detailed insights

ServiceNow is rated 3.3 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

ServiceNow is rated 3.3 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

6 reviews found

Sort by: Popular

Technical Support Engineer in Hyderabad / Secunderabad (working remotely)

Full Time

·

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Feb 2025

Likes

Salary is okay

Salary - Good
Job security - Excellent

Dislikes

Worklife balance is not good in support org

Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 02 Jan 2025

Likes

Benefits are excellent

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing to say

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 05 Nov 2023

Likes

You will get stocks.No night shift.

Salary - Good

Dislikes

No personal life.Full of pressure.Need to work atleast 15 to 18 hours so that you can manage the next day

Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top ServiceNow Technical Support Engineer Interview Questions

asked in Technical Support Engineer interview

Q1. How will you get the data in the table using js? what are the other ways to ... read more

View answer (1)

asked in Technical Support Engineer interview

Q2. How to solve the error in the code? what is scope? what are logical operato ... read more

View answer (1)

Get interview-ready with top interview questions

View all 6 questions

asked in Technical Support Engineer interview

Q3. what are the different types of joins

View answer (1)

asked in Technical Support Engineer interview

Q4. how to find errors in log files in linux

View answer (1)

asked in Technical Support Engineer interview

Q5. how to tune a sql query?

View answer (1)

Technical Support Engineer in Hyderabad / Secunderabad (working remotely)

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 21 Dec 2023

Likes

The benefits provided to the employees are great.

Salary - Excellent
Skill development - Good
Job security - Good
Company culture - Good

Dislikes

No Work-life balance.

Work-life balance - Bad

Women @ Work is now live!

Explore industry insights, find exclusive jobs & unlock exciting rewards

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Feb 2024

Likes

Great benefits and compensation Lot of scope to learn and grow in career

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Sometimes work gets overloaded

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Hyderabad / Secunderabad

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 May 2019

Likes

Employee centric and friendly work culture that encourages collective work towards common company goals.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Exciting and lots of learning

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Salary Discussions, Hike & Promotions

Help me choose New Regime or Old Regime for my salary revision

Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st. My PF alone will cover 80C Also have additional 50000 contribution in NPS My HRA is around 25K per month (300000) Health insurance for family 28000 Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately) I have a home loan however its under construction, so not eligible yet for tax benefits

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Software Engineer in Hyderabad / Secunderabad

Full Time

·

Software Development Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

5.0

Job security

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Promotions

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Company culture

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Work-life balance

posted on 17 Sep 2024

Likes

Servicenow is a great company to settle in. The work life balance and the culture is amazing. You have very nice work colleagues.

Salary - Good
Job security - Excellent
Promotions - Good
Work-life balance - Excellent

Dislikes

Growth and learning. Its absolutely zero here.

Skill development - Poor
Work satisfaction - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Software Engineer in Bangalore / Bengaluru

Full Time

·

Software Development Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

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Work-life balance

posted on 21 Feb 2025

Likes

Exposure to new tech.

Skill development - Excellent

Dislikes

Old tech still on.

Job security - Bad
Promotions - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Software Engineer in Hyderabad / Secunderabad

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

2.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

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Company culture

5.0

Work-life balance

posted on 14 Feb 2025

Likes

Salary - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Skill development - Poor

Overall Rating

Software Engineer in Hyderabad / Secunderabad

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Jan 2025

Likes

Wlb and culture

Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Learning and growth

Software Engineer in Hyderabad / Secunderabad

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

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Promotions

5.0

Work satisfaction

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Company culture

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Work-life balance

posted on 21 Dec 2024

Likes

Amazing Aminities and envoirment

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Software Engineer in Bangalore / Bengaluru

Full Time

·

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Nov 2024

Likes

Work life balance and good pay

Salary - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

It's a very big sea and you're just a drop of water in it. So opinions and decision making will be pretty less, unless you're in a senior level

Software Developer in Hyderabad / Secunderabad

Full Time

·

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

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Skill development

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Job security

5.0

Promotions

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Work satisfaction

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Company culture

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Work-life balance

posted on 30 Oct 2024

Likes

Good work life balance, good benefits

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as far

Senior Systems Engineer in Bangalore / Bengaluru

Full Time

·

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Aug 2024

Likes

work life balance, office, perks and team

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing as of now for me

Work Details

Work policy: 2 days/week from office

Work related travel: This is a desk job.

Senior Software Engineer in Hyderabad / Secunderabad

Full Time

·

Engineering Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

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Company culture

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Work-life balance

posted on 14 Aug 2024

Likes

Good work culture

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing major

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Associate Software Engineer in Hyderabad / Secunderabad

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Jul 2024

Likes

the office environment

Salary - Good
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

frequency of activities

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Other ServiceNow Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Strategy and Operations Manager in Hyderabad / Secunderabad

Full Time

·

Strategic Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

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Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jan 2025

Likes

At ServiceNow, the hunger for innovation is unquenchable. Everyone here believes that their work is aligned with the Company objectives and their work makes an impact on their customers. That passion outshines every challenge we face at work, builds resilience and develops our incredible product line. We lead with TRUST and everyonehere feels empowered to be a leader even if they don't have the designation. That TRUST is the DNA we all latch on to and makes us do our best work and bring our best selves to work. We truly believe we are DESCO21C - the Defining Enterprise Software Company of the 21st Century....Read More

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

What I really dislike the lack of time we have to do everything we want. I wish I had more time to make an even bigger impact. However, that's the challenge we all want to triumph on as that would make us truly unstoppable.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Product Designer Lead in Hyderabad / Secunderabad

Full Time

·

UI / UX Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Dec 2024

Likes

I am a father of two & entering my forties. Two things which are very important at his juncture is family life & prioritizing health. Both of these are well balanced with my work here at ServiceNow. In fact it is always encouraged & respected by my boss & my team. :)

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The growth brings in some pros and cons. I miss the small team gatherings because now with company growing at this pace all teams are expanding and becoming bigger and bigger. (y)

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operations Associate in Hyderabad / Secunderabad

Full Time

·

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Dec 2024

Likes

The company is focused on being Employee-centric approach and understands the importance of work life balance. The company is bound to provide utmost importance to personal wellbeing.

Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

The company might focus on providing free meals to the employees.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

HR Recruiter in Bangalore / Bengaluru

Full Time

·

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Dec 2024

Likes

ServiceNow offers an excellent work life balance, competitive salary and benefits along with job security plus job satisfaction. Additionally, there are ample opportunities for learning & growth here.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes to mention

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Talent Acquisition Specialist in Hyderabad / Secunderabad

Full Time

·

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Dec 2024

Likes

It always feels like day one with its challenging tasks and the opportunity to solve business problems. The company's resources for employees learning & development are extensive, allowing us to grow alongside with company. Additionally, the perks, the well-being days off, and the management are exceptional.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing that I think as of now.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Lead Recruiter in Hyderabad / Secunderabad

Full Time

·

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Dec 2024

Likes

Its unique Culture, Work life balance and growth opportunities. The way company is solving the real world problems giving an equal opportunity to every employee to be part of this journey.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing in specific.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Human Resource Business Partner Manager in Hyderabad / Secunderabad

Full Time

·

HR Business Advisory Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Dec 2024

Likes

Excellent culture, shared purpose, everyone is aligned to make this company a successful one. Love the wellbeing days, company benefits and the people.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Lot of work, but since it also comes with learning, not complaining.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Software Developer in Hyderabad / Secunderabad

Full Time

·

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 05 Jun 2024

Likes

Nothing to like apart from wellness holidays given.

Dislikes

No opportunities for growth, older technologies being used, gender biased, no women in leadership, women are treated differently. Silent layoffs, favouritism and literally everything else.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Software Engineer2 in Hyderabad / Secunderabad

Full Time

·

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 24 Feb 2025

Likes

Nothing good. They have good PR team

Dislikes

They have dangerous culture of putting employees in PIP. You will feel useless during those 2 months time, where manager will just discourage you

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Quality Analyst in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 23 Feb 2025

Likes

People who work there and the culture

Dislikes

People pact is not followed. No work life balance and no job security.

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer Jobs at ServiceNow

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2-6 Yrs

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More about working at ServiceNow

HQ - Santa Clara, United States
Software Product
1k-5k Employees (India)
Public

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AmbitionBox has 6 ServiceNow reviews submitted by ServiceNow employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ServiceNow is the right company for you. 100% of employees reported ...the working days at ServiceNow as Monday to Friday. 60% employees reported the work timings at ServiceNow as Flexible timing. Read more

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ServiceNow Technical Support Engineer Reviews

Join ServiceNow The world works with ServiceNow.

ServiceNow Technical Support Engineer Salary

based on 121 salaries

₹8 L/yr - ₹24.4 L/yr

231% more than the average Technical Support Engineer Salary in India

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