Premium Employer

i

This company page is being actively managed by ServiceNow Team. If you also belong to the team, you can get access from here

ServiceNow Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

ServiceNow Senior Technical Support Engineer Interview Questions and Answers

Updated 25 May 2024

ServiceNow Senior Technical Support Engineer Interview Experiences

3 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Why ServiceNow?
  • Q2. What is your salary expectation?
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why ServiceNow?
  • Q2. Are you good at coding?
  • Ans. 

    Yes, I am good at coding.

    • Proficient in multiple programming languages such as Java, Python, and C++

    • Experience in developing and maintaining complex software systems

    • Strong problem-solving and debugging skills

    • Familiarity with software development best practices and version control systems

  • Answered by AI
  • Q3. Tell me your experience
Round 3 - Technical 

(1 Question)

  • Q1. Write a function to return unique numbers
  • Ans. 

    A function to return unique numbers from an array of strings.

    • Convert the array of strings to an array of numbers.

    • Use a Set to store unique numbers.

    • Convert the Set back to an array and return it.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Study coding hard

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Asked about experience
Round 2 - Technical 

(1 Question)

  • Q1. SQL, Unix and Javascript.
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion

Interview Preparation Tips

Topics to prepare for ServiceNow Senior Technical Support Engineer interview:
  • Javascript
  • unix commands
  • SQL

Senior Technical Support Engineer Interview Questions Asked at Other Companies

asked in Salesforce
Q1. What tool tableau use for optimization of deployments?
asked in Salesforce
Q2. How Authorization and authentication different?
Q3. The syntax for joining multiple tables and inserts. customer hand ... read more
Q4. How to explain business team for technical issues for delay reaso ... read more
Q5. How to make sure that internet is working
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. LDAP - SSO - OAUTH EMAIL INBOUND ACTIONS NOTIFICATIONS IN SERVICENOW WEBSERVICES - REST and SOAP response codes majorly and header and query parameters basic linux commands good to have SQL or javascript...
Round 3 - HR 

(1 Question)

  • Q1. Difficult scenario faced , why do you want to change company

Interview questions from similar companies

I applied via LinkedIn and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Data structures and algorithms

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Interview Questionnaire 

1 Question

  • Q1. C++ Program to reverse a string
  • Ans. 

    C++ program to reverse a string

    • Use a loop to iterate through the string

    • Swap the characters at the beginning and end of the string

    • Continue swapping until the middle of the string is reached

  • Answered by AI

Skills evaluated in this interview

I applied via Company Website and was interviewed in Sep 2020. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How Authorization and authentication different?
  • Ans. 

    Authentication is the process of verifying the identity of a user, while authorization is the process of granting access to specific resources.

    • Authentication confirms the identity of a user through credentials such as username and password.

    • Authorization determines what resources a user can access based on their authenticated identity.

    • Authentication is the first step in the authorization process.

    • Examples of authenticati...

  • Answered by AI
  • Q2. What tool tableau use for optimization of deployments?
  • Ans. 

    Tableau uses Tableau Server for optimization of deployments.

    • Tableau Server provides centralized management and scalability for Tableau deployments.

    • It allows for easy sharing and collaboration of dashboards and data sources.

    • Tableau Server also offers features such as load balancing, failover, and backup and recovery.

    • It can be deployed on-premises or in the cloud, depending on the organization's needs.

    • Tableau also offers...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to know basics of data visualization and LOD expression. All chart functions and little bit of understanding query language to create data.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Filter in MVC
  • Ans. 

    Filter in MVC is used to retrieve a subset of data from a larger dataset based on certain criteria.

    • Filters can be applied to data in the model or in the view.

    • Filters can be used to sort, group, or limit the data returned.

    • Filters can be implemented using LINQ or other query languages.

    • Examples of filters include date range filters, category filters, and search filters.

  • Answered by AI
  • Q2. Authentication and authorisation

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare all basics of MVC,SQL and C#

Skills evaluated in this interview

I applied via Referral and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Sql based quedtion

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare continuously don't lose hope

Interview Questionnaire 

2 Questions

  • Q1. Basic Java Question, oop concept collection Framework, Multithreading
  • Q2. Basic Data Structure, Algorithms, Sorting, Searching

I applied via Referral and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Mostly Basic concepts of javascript, html and css

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure to prepare basic concepts properly. Don't hurry to highlight advance topics.
Answer questions only if you are sure about the correct answer.

ServiceNow Interview FAQs

How many rounds are there in ServiceNow Senior Technical Support Engineer interview?
ServiceNow interview process usually has 3 rounds. The most common rounds in the ServiceNow interview process are Technical, HR and One-on-one Round.
How to prepare for ServiceNow Senior Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ServiceNow. The most common topics and skills that interviewers at ServiceNow expect are Agile, Analytics, Automation Testing, Performance Tuning and Python.
What are the top questions asked in ServiceNow Senior Technical Support Engineer interview?

Some of the top questions asked at the ServiceNow Senior Technical Support Engineer interview -

  1. Write a function to return unique numb...read more
  2. Are you good at codi...read more
  3. LDAP - SSO - OAUTH EMAIL INBOUND ACTIONS NOTIFICATIONS IN SERVICENOW WEBSERVIC...read more

Tell us how to improve this page.

ServiceNow Senior Technical Support Engineer Interview Process

based on 3 interviews

Interview experience

4
  
Good
View more
Join ServiceNow The world works with ServiceNow.

Interview Questions from Similar Companies

Oracle Interview Questions
3.7
 • 863 Interviews
Amdocs Interview Questions
3.7
 • 516 Interviews
Adobe Interview Questions
3.9
 • 234 Interviews
Salesforce Interview Questions
4.0
 • 228 Interviews
24/7 Customer Interview Questions
3.5
 • 176 Interviews
Chetu Interview Questions
3.3
 • 174 Interviews
AVASOFT Interview Questions
2.9
 • 164 Interviews
Dassault Systemes Interview Questions
4.0
 • 162 Interviews
Freshworks Interview Questions
3.5
 • 162 Interviews
View all
ServiceNow Senior Technical Support Engineer Salary
based on 32 salaries
₹15.2 L/yr - ₹26.2 L/yr
143% more than the average Senior Technical Support Engineer Salary in India
View more details

ServiceNow Senior Technical Support Engineer Reviews and Ratings

based on 7 reviews

3.7/5

Rating in categories

3.1

Skill development

2.8

Work-life balance

3.6

Salary

4.0

Job security

3.0

Company culture

3.2

Promotions

2.8

Work satisfaction

Explore 7 Reviews and Ratings
Software Engineer
427 salaries
unlock blur

₹12 L/yr - ₹45 L/yr

Senior Software Engineer
402 salaries
unlock blur

₹16 L/yr - ₹60 L/yr

Technical Support Engineer
134 salaries
unlock blur

₹8 L/yr - ₹24.5 L/yr

Content Data Analyst
91 salaries
unlock blur

₹2.8 L/yr - ₹4.1 L/yr

Software Developer
87 salaries
unlock blur

₹11.8 L/yr - ₹41 L/yr

Explore more salaries
Compare ServiceNow with

Oracle

3.7
Compare

Amdocs

3.7
Compare

Automatic Data Processing (ADP)

4.0
Compare

24/7 Customer

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview