Sumtotal Systems Senior Technical Support Engineer Interview Questions and Answers

Round: Test
Experience: It was a bit lengthy and I wasn't able to solve all the questions, but the rest was accurately completed by me.
Tips: One needs to know basic programming and logic. The rest is doable. Pay attention to time and the accuracy of your answers.
Duration: 120 minutes
Total Questions: 50

Round: Group Discussion
Experience: A few points were given to us and we had to proceed from there. I gave new ideas as well as new points of view on the already presented ideas. I also encouraged others to participate.
Tips: Don't be too quiet/passive or too loud/active. Let others also talk and don't talk about the same points again & again.
Duration: 15 minutes

Round: HR Interview
Experience: It was a good interview. I felt at ease and myself while talking about me. The CTO of the company was conducting it.
Tips: See the direction in which the interview is going and frame your answers accordingly. Tell them what they want to hear, but don't lie.

Round: Technical Interview
Experience: It was a telephonic interview, and the HR team present there was guiding me through it. The questions were easy.
Tips: Be confident while answering the questions. Don't think too much on it, and answer appropriately. Be clear and concise.

General Tips: As I said earlier as well, be yourself and be confident.
Skill Tips: Be adequately prepared on what you prepare for; know the ins and outs of the company you are sitting in for; be confident and clear on what you speak.
Skills: Programming, Logic Building, Common Aptitude, Personality
College Name: IIT Bombay
Motivation: I wanted to do programming which was also in the engineering domain. Hence Altair came as the perfect fit for me.
Funny Moments: I was not able to listen properly to the telephonic interview, but the CTO was impressed with me in the HR interview so he happily guided me through. I also found out that one of the seniors interviewing me was from the same place as that of mine, so we had a small discussion there as well. I felt at ease hence.