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Salesforce Senior Technical Support Engineer Interview Questions and Answers
Salesforce Senior Technical Support Engineer Interview Experiences
1 interview found
I applied via Company Website and was interviewed in Sep 2020. There were 7 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How Authorization and authentication different?
- Ans.
Authentication is the process of verifying the identity of a user, while authorization is the process of granting access to specific resources.
Authentication confirms the identity of a user through credentials such as username and password.
Authorization determines what resources a user can access based on their authenticated identity.
Authentication is the first step in the authorization process.
Examples of authenticati...
- Q2. What tool tableau use for optimization of deployments?
- Ans.
Tableau uses Tableau Server for optimization of deployments.
Tableau Server provides centralized management and scalability for Tableau deployments.
It allows for easy sharing and collaboration of dashboards and data sources.
Tableau Server also offers features such as load balancing, failover, and backup and recovery.
It can be deployed on-premises or in the cloud, depending on the organization's needs.
Tableau also offers...
Interview Preparation Tips
Skills evaluated in this interview
Interview questions from similar companies
Senior Technical Support Engineer Interview Questions & Answers
ServiceNow
Anonymous
posted on 16 Jan 2024
Selected
I applied via LinkedIn and was interviewed in Dec 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Why ServiceNow?
- Q2. What is your salary expectation?
(3 Questions)
- Q1. Why ServiceNow?
- Q2. Are you good at coding?
- Ans.
Yes, I am good at coding.
Proficient in multiple programming languages such as Java, Python, and C++
Experience in developing and maintaining complex software systems
Strong problem-solving and debugging skills
Familiarity with software development best practices and version control systems
- Q3. Tell me your experience
(1 Question)
- Q1. Write a function to return unique numbers
- Ans.
A function to return unique numbers from an array of strings.
Convert the array of strings to an array of numbers.
Use a Set to store unique numbers.
Convert the Set back to an array and return it.
Interview Preparation Tips
Skills evaluated in this interview
Senior Technical Support Engineer Interview Questions & Answers
VMware Software
Anonymous
posted on 13 Jul 2024
Selected
I applied via Company Website and was interviewed before Jul 2023. There was 1 interview round.
Customer support related
Desktop Support Engineer Interview Questions & Answers
Microsoft Corporation
Anonymous
posted on 28 Nov 2024
(2 Questions)
- Q1. Trouble shooting steps
- Q2. Challenge situation
(2 Questions)
- Q1. Why Microsoft you choose
- Ans.
I chose Microsoft because of its widespread use in the industry and the variety of tools and technologies it offers.
Microsoft products are widely used in the industry, giving me valuable experience and skills
Microsoft offers a wide range of tools and technologies for desktop support, making it easier to troubleshoot and resolve issues
Microsoft certifications are highly recognized and can help advance my career in IT su
- Q2. Diversity inclusion related topic
Selected
I applied via Campus Placement and was interviewed in Nov 2024. There were 3 interview rounds.
It was a 1 hour assessment with 10 quantitative, 10 technical, and 20 verbal questions, followed by essay and email writing tasks.
It was initially planned as a GD but ended as Self introduction and project explanation in a common forum.
(2 Questions)
- Q1. They asked scenario based questions about handling customer issues
- Q2. They asked me why i applied for this role since i am from BE CSE background and several certifications
Technical Support Engineer Interview Questions & Answers
Oracle Cerner
Anonymous
posted on 5 Aug 2024
(2 Questions)
- Q1. Few linux commands
- Q2. Explain few, Any command for example
- Ans.
Some common commands for technical support engineers include ping, ipconfig, and tracert.
Ping: Used to test the reachability of a host on an IP network.
Ipconfig: Displays all current TCP/IP network configuration values.
Tracert: Shows the route that packets take to reach a specified destination.
(1 Question)
- Q1. About your self
AJAY VIMAL
(2 Questions)
- Q1. 2 rounds conducted 1st was technical were the question mainly consist of linux commands and sql basic plus scenario based questions. 2nd round was managerial round that was short based on behavioural quest...
- Q2. Dml,ddl, how to open process in linux
- Ans.
DML and DDL are SQL commands for manipulating and defining database objects. To open a process in Linux, use the 'open' command.
DML (Data Manipulation Language) is used to manipulate data in a database, such as inserting, updating, and deleting records.
DDL (Data Definition Language) is used to define the structure and schema of a database, such as creating tables, indexes, and constraints.
To open a process in Linux, yo...
Skills evaluated in this interview
Selected
I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Current Job role
(2 Questions)
- Q1. Work Experience
- Q2. Current Job roles and KPIs
(2 Questions)
- Q1. OS Troubleshooting
- Q2. Network Troubleshooting
Information Technology Support Engineer Interview Questions & Answers
Google
Anonymous
posted on 12 Jul 2024
Aptitude test online , preparations can be done easily
Coding test was smooth
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Salesforce Senior Technical Support Engineer Reviews and Ratings
based on 14 reviews
Rating in categories
|
Technical Support Engineer
879
salaries
|  ₹12 L/yr - ₹25 L/yr |
|
Technical Consultant
321
salaries
| ₹13.8 L/yr - ₹32 L/yr |
|
Member Technical Staff
268
salaries
| ₹18.8 L/yr - ₹60 L/yr |
|
Senior Member of Technical Staff
244
salaries
| ₹30 L/yr - ₹100.4 L/yr |
|
Senior Technical Consultant
230
salaries
| ₹23 L/yr - ₹45 L/yr |
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