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4.1

based on 802 Reviews

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Filter reviews by

Salesforce Senior Technical Support Engineer Reviews

based on 11 reviews

Updated 14 Oct, 2024

Overall Rating

3.9/5

How AmbitionBox ratings work?

Category Ratings

3.8

Company culture

3.8

Salary & Benefits

3.7

Work-Life balance

3.5

Job Security

3.5

Promotions/Appraisal

3.4

Skill development

3.1

Work Satisfaction

Salesforce is rated 3.9 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 14 Oct 2024

Likes

Ambience, food,

Dislikes

Work life balance, Salary, Promotions

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT Network Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 15 Jul 2024

Likes

I will say nothing ...everybody is just looking out there.

Dislikes

Micro management and threats of pip

What people are saying about Salesforce

View All

I have 4 years of experience working as a Data Scientist. Now i have two offers to make a decision on Offer1 : Startup : Aidash (Climate Tech) Pay : 55 LPA + ESOPs Offer2 : Walmart (Personalisation Team) Pay : 54 LPA + RSUs What decision needs to be made, some insights would be really helpful.

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Ask anonymously on communities.

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Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Dec 2023

Likes

Excellent Work Environment Excellent Work Culture Excellent career opportunities Excellent Leadership Excellent people Everything is incredible

Dislikes

Nothing of as of now

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

2.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Apr 2023

Likes

Best in class Benefits in terms of insurance, leaves and Wellness.

Dislikes

Some of the best Salesforce Developers are working as a Support Engineer offering Technical expertise to the Developers implementing the products. These Engineers are parallelly working on 4-5 different customer issues in a day and sometimes are under a lot of pressure of feedbacks and KPIs. However, they don't seem to receive theright appreciations a Developer deserves within the company or outside by the customers....Read More

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Gurgaon / Gurugram

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 08 Nov 2023

Likes

Salesforce is awesome. Perks, benefits, compensation.

Dislikes

Sometimes it gets tiring. Customer support job involves dealing with difficult customers all the time.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

1.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 28 Aug 2023

Likes

Just the brand

Dislikes

Salaries, promotions, no flexible work

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Technical Support Engineer in Bangalore / Bengaluru

Full Time

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 26 May 2023

Likes

All good

Dislikes

Sometimes higher level engineers shows partiality

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Salesforce.

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Customer Success Group Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Apr 2022

Likes

Work Life balance, benefits, employee centric policies

Dislikes

Front line managers in India do not carry the product company mindset but keep showing their service industry behavior.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Technical Support Engineer in Hyderabad / Secunderabad

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 May 2021

Likes

Great place to work , collaborate ,learn and grow with all possible perks and benifits.

Dislikes

Nothing.

Work Details

Work is great and high job satisfaction

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Technical Support Engineer in Gurgaon / Gurugram

Full Time

Other Department

4.0

posted on 18 Dec 2023

Overall Rating

Senior Technical Support Engineer in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

posted on 28 Jan 2024

Overall Rating

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More about working at Salesforce

#12 Best Mid-Sized Company

HQ - San Francisco,California, United States
Software Product
10k-50k Employees (India)
Public
Internet
Hardware & Networking

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Salesforce reviews submitted by Salesforce employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Salesforce is the right company for you. 72% of employees reported ...the working days at Salesforce as Monday to Friday. 63% employees reported the work timings at Salesforce as Strict timing. Read more