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4.1

based on 842 Reviews

Video summary

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Salesforce Senior Technical Support Engineer Hyderabad / Secunderabad Reviews

Updated 3 Feb, 2025

Overall Rating

4.2/5

based on 8 reviews

Rating distribution

6 (75.0%)

1 (12.5%)

0 (0%)

1 (12.5%)

Category Ratings

5.0

Company culture

4.8

Salary

4.6

Work-life balance

4.5

Job security

3.4

Skill development

3.4

Work satisfaction

3.3

Promotions

What employees say about Salesforce?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

60% employees reported

Strict (12.30pm - 9.30pm)

67% employees reported

No travel

83% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

3 reviews

4.0

Rated by Men

4 reviews

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8 reviews found

Sort by: Popular

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Dec 2024

Likes

Great but they run politics

Salary - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Politics

Skill development - Bad
Promotions - Bad

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Dec 2023

Likes

Excellent Work Environment Excellent Work Culture Excellent career opportunities Excellent Leadership Excellent people Everything is incredible

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing of as of now

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

2.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Apr 2023

Likes

Best in class Benefits in terms of insurance, leaves and Wellness.

Salary - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Some of the best Salesforce Developers are working as a Support Engineer offering Technical expertise to the Developers implementing the products. These Engineers are parallelly working on 4-5 different customer issues in a day and sometimes are under a lot of pressure of feedbacks and KPIs. However, they don't seem to receive theright appreciations a Developer deserves within the company or outside by the customers....Read More

Work satisfaction - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Aug 2023

Likes

Just the brand

Salary - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salaries, promotions, no flexible work

Promotions - Poor
Work satisfaction - Bad

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Customer Success Group Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Apr 2022

Likes

Work Life balance, benefits, employee centric policies

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Front line managers in India do not carry the product company mindset but keep showing their service industry behavior.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Jan 2025

Likes

Food and ambiance

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Team collaboration

Senior Technical Support Engineer in Hyderabad / Secunderabad

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 May 2021

Likes

Great place to work , collaborate ,learn and grow with all possible perks and benifits.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.

Work Details

Work is great and high job satisfaction

Work timings: Flexible Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Salesforce.

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Feb 2025

Likes

Additional benefits, insurance, wellness, food, office space infrastructure.

Salary - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Work life balance, promotion cycle

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

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Career Growth

2w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Salesforce reviews submitted by Salesforce employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Salesforce is the right company for you. 60% of employees reported t...Read more