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Salesforce
4.0
based on 914 Reviews
Video summary
Company Overview
Associated Companies
Company Locations
Working at Salesforce
Company Summary
Salesforce provides technology solutions aimed at enhancing relationships among businesses, customers, and communities through CRM and data analytics.
Overall Rating
4.0/5
based on 914 reviews
8% above
industry average
Highly rated for
Salary, Company culture, Work-life balance
Work Policy
Hybrid
65% employees reported
Monday to Friday
87% employees reported
Flexible timing
67% employees reported
No travel
71% employees reported
View detailed work policy
Top Employees Benefits
Free meal
82 employees reported
Health insurance
76 employees reported
Cafeteria
71 employees reported
Job/Soft skill training
62 employees reported
View all benefits
About Salesforce
Founded in1999 (26 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
HeadquartersSan Francisco,California, United States
Office Locations
San Francisco
Websitesalesforce.com
Primary Industry
Other Industries
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From the start, Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams. Between governments and their citizens. Between people who want to make a difference.
When we come together, we unlock hidden potential. We unify people to help businesses and communities pursue their loftiest goals, solve their thorniest challenges, and harness their success to leave our planet a little better than we found it.
The world will continue to change. Technology will evolve. The business will pivot and pivot again. But relationships, built on trust and respect, will help us face the future, come what may.
We help unite every department to better focus on customers with Customer 360, the world’s #1 CRM. We allow everyone, on every team, to share a single source of truth with integrated collaboration capabilities that guide essential conversations and decisions right where people work. And with Tableau, we help companies uncover deep insights and take data-driven actions to better serve their customers.
When we come together, we unlock hidden potential. We unify people to help businesses and communities pursue their loftiest goals, solve their thorniest challenges, and harness their success to leave our planet a little better than we found it.
The world will continue to change. Technology will evolve. The business will pivot and pivot again. But relationships, built on trust and respect, will help us face the future, come what may.
We help unite every department to better focus on customers with Customer 360, the world’s #1 CRM. We allow everyone, on every team, to share a single source of truth with integrated collaboration capabilities that guide essential conversations and decisions right where people work. And with Tableau, we help companies uncover deep insights and take data-driven actions to better serve their customers.
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Brands of SALESFORCE
Mulesoft
4.6
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Salesforce Ratings
based on 914 reviews
Overall Rating
4.0/5
How AmbitionBox ratings work?
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479
4
233
3
91
2
35
1
76
Category Ratings
4.4
Salary
3.9
Company culture
3.9
Work-life balance
3.8
Skill development
3.6
Work satisfaction
3.5
Job security
3.5
Promotions
Salesforce is rated 4.0 out of 5 stars on AmbitionBox, based on 914 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Salesforce
based on 852 reviews
4.0
Rated by 262 Women
Rated 4.4 for Salary and 3.9 for Work-life balance
4.0
Rated by 590 Men
Rated 4.4 for Salary and 4.0 for Work-life balance
Work Policy at Salesforce
based on 166 reviews in last 6 months
Hybrid
65%
Work from office
20%
Permanent work from home
15%
Salesforce Reviews
Top mentions in Salesforce Reviews
+ 5 more
Compare Salesforce with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.0/5 based on 914 reviews | 3.7/5 based on 5.3k reviews | 3.7/5 based on 4.1k reviews | 3.9/5 based on 3.2k reviews |
Highly Rated for | Salary Work-life balance Company culture | Work-life balance Job security | Company culture | Salary Job security Company culture |
Critically Rated for | No critically rated category | Promotions Salary | Promotions Work satisfaction | Promotions |
Primary Work Policy | Hybrid 65% employees reported | Hybrid 69% employees reported | Hybrid 91% employees reported | Hybrid 95% employees reported |
Rating by Women Employees | 4.0 Good rated by 262 women | 3.8 Good rated by 1.2k women | 3.8 Good rated by 982 women | 4.0 Good rated by 983 women |
Rating by Men Employees | 4.0 Good rated by 590 men | 3.7 Good rated by 3.8k men | 3.7 Good rated by 2.9k men | 3.9 Good rated by 2k men |
Job security | 3.5 Good | 3.9 Good | 3.5 Good | 3.9 Good |
View more
Salesforce Salaries
Salesforce salaries have received with an average score of 4.4 out of 5 by 914 employees.
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Salesforce Interview Questions
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Salesforce News
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Salesforce Named a Leader in the 2025 Gartner® Magic Quadrant™ for Customer Data Platforms: Highest in Execution and Furthest in Vision
- Salesforce has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Customer Data Platforms, excelling in Ability to Execute and Completeness of Vision.
- Salesforce's Leader position acknowledges its commitment to delivering exceptional customer data solutions for global business transformation.
- Salesforce's Data Cloud is a hyperscale data engine integrated within the Salesforce Platform, providing a unified customer profile and enabling AI-driven transformation.
- The Data Cloud empowers businesses to harness data and agentic-AI for growth, customer satisfaction, and innovation.
- Data Cloud's exceptional adoption is reflected in Salesforce's Fiscal Year 2025 Results, with $900 million annual recurring revenue in Data Cloud and AI.
- Salesforce's unique approach combines hyperscale data capabilities, unstructured data processing, data governance, and an open ecosystem for unified data and personalized engagement.
- Salesforce's Customer 360 vision and Agentic-AI innovation empower enterprises to harmonize and unify data for personalized engagement and actionable insights.
- Customer success stories highlight the impact of Data Cloud and Agentforce in enhancing recruitment services and personalized diabetes support.
- Salesforce's data and AI innovation focuses on generative AI, agentic experiences, and delivering value at the intersection of data, AI, and applications.
- Salesforce's Zero Copy approach, with an open and extensible ecosystem, offers flexibility and power to enterprises in accessing and utilizing data without unnecessary movement.
Salesforce | 1 Apr, 2025
Start Selling (More) Online with Storefronts
- Online sales have accounted for over 17% of retail sales worldwide, emphasizing the importance of SMBs having an online presence.
- Building visually appealing online stores can help SMBs showcase products and reach more customers, with trends indicating the importance of AI and unified commerce.
- Creating an online storefront has become more accessible and affordable, allowing businesses to reach a global audience without intensive tech expertise or coding knowledge.
- Benefits of having an online store include convenience for customers, cost savings, global marketing opportunities, data-driven decision-making, multichannel experiences, and faster issue resolution.
- Setting up an online store with Salesforce involves personalization, product management, secure payment options, tax calculations, shipping configurations, and commerce optimization.
- Utilizing AI for creating promotions, improving search experiences, gaining data-driven insights, and integrating sales, service, and marketing tools can enhance online store performance.
- AI tools, such as storefront builders, content creation, product recommendations, proactive support, and fraud detection, can streamline business processes and improve customer interactions.
- The article highlights the importance of AI in SMBs, with AI storefront builders, content creation, product recommendations, proactive support, and fraud detection aiding in boosting online store success.
- SMBs investing in AI are likely to see simplified business operations, improved customer experiences, and increased conversions through personalized and efficient AI-driven solutions.
- The ease of scaling online presence, optimizing sales with AI insights, and enhancing customer experiences through unified CRM highlights the benefits of leveraging online storefronts for SMB growth.
Salesforce | 1 Apr, 2025
Can ServiceNow's Automation Challenge Salesforce's CRM Reign?
- Salesforce dominates the CRM market with a 23% global market share.
- ServiceNow is challenging Salesforce in the CRM market with its AI-first and workflow-driven approach.
- ServiceNow's focus on automation and AI-driven workflows is attracting attention and showing significant growth.
- Salesforce excels in partner ecosystem and integration, while ServiceNow emphasizes cross-departmental workflows and total experience.
Hackernoon | 1 Apr, 2025
Empowering Time Series AI: How Salesforce is Leveraging Synthetic Data to Enhance Foundation Models
- Salesforce AI Research proposes a comprehensive approach to leveraging synthetic data for enhancing Time Series Foundation Models (TSFMs) and Large Language Model-based Time Series Models (TSLLMs).
- Salesforce AI aims to address the challenges of data availability, quality, and diversity by developing innovative data-generation frameworks and incorporating synthetic datasets.
- The study highlights the benefits of synthetic data in model development, offering improvements in model performance and enhanced evaluation capabilities.
- Future research is suggested to focus on improving data realism, addressing data gaps, and exploring iterative synthetic data generation processes for further advancements.
Marktechpost | 1 Apr, 2025
Salesforce Announces First-Ever Dividend Increase
- Salesforce announces first-ever dividend increase, raising its quarterly dividend from $0.40 to $0.416.
- The new dividend translates to approximately $1.67 per share annually, yielding 0.62%.
- The increased dividend makes Salesforce a more compelling investment option, with a payout ratio of around 25% and room for further increases.
- Despite being down 19% year to date, Salesforce's investments in artificial intelligence position it for significant growth in the future.
Baystreet | 31 Mar, 2025
Agentic AI vs. GenAI: The shift towards autonomous systems
- GenAI is responsible for creating content like text-based articles, images, videos, etc, whereas Agentic AI takes it a step further by acting on behalf of humans to drive outcomes, autonomously managing processes with real-time decision-making.
- Agentic AI has evolved through the integration of Machine Learning (ML) and Natural Language Processing (NLP). It can now operate independently, make autonomous decisions, and think fast, which is crucial for applications like autonomous vehicles and real-time customer service.
- Companies like Microsoft and Salesforce are leveraging Agentic AI for cybersecurity tasks, customer support, sales, and marketing functions at scale.
- Agentic AI systems can automate complex workflows, cut operational costs, enhance decision-making, anticipate market trends, and extract actionable insights to optimize operations and enhance customer experiences.
HinduBusinessLine | 30 Mar, 2025
AI Agents Are the Next Big Thing and Google, Alibaba, PWC and Microsoft Prove It
- AI agents are autonomous or semi-autonomous software programs designed to perform specific tasks or make decisions in real time based on input data.
- They incorporate technologies like NLP, machine learning, and computer vision, spanning applications in customer service, process automation, decision support, and data analysis.
- Google focuses on creating AI agents that enhance user experience by automating tasks and providing suggestions.
- Alibaba's DingTalk platform integrates AI agents like Tongyi Qianwen for tasks like document summaries and trip bookings.
- PwC's 'agent OS' platform enables communication and cohesion among AI agents to automate complex tasks.
- Microsoft integrates AI agents like Copilot for security tasks, Researcher for research, and Analyst for data processing in its products.
- Salesforce's Agentforce initiative allows for personalized AI agents across service, sales, marketing, and commerce sectors.
- Zendesk introduces AI-driven solutions like the Resolution Platform and advanced AI agents for enhanced customer support.
- LinkedIn's AI-powered hiring assistant streamlines recruitment tasks, benefiting companies like Siemens and Robert Walters.
- Industry leaders view AI agents as transformative for productivity, labor transformation, and commercial models based on outcomes.
Medium | 30 Mar, 2025
How PenFed Uses Marketing Cloud to Bring its Marketing and Operations Together
- PenFed Credit Union switches to Salesforce Marketing Cloud for both frontend and backend activities, eliminating data transfer lag time and enabling better understanding of its members.
- The switch to Marketing Cloud allows PenFed to send communication more efficiently and have a comprehensive view of its members' interaction with emails and app messages.
- PenFed's marketing team has been experimenting with AI, using it for Google and Meta ads, and plans to use Agentforce to improve marketing and operations while reducing costs.
- PenFed emphasizes the importance of aligning marketing and technology teams to achieve better member experiences and make the most of the Marketing Cloud platform.
Salesforce | 29 Mar, 2025
10 Best AI Agents for Business Automation (2025)
- AI agents for business automation are software programs that utilize artificial intelligence to perform tasks, make decisions, and interact with systems autonomously.
- 82% of large enterprises plan to integrate AI agents in the next 1-3 years to boost efficiency and productivity.
- Businesses using AI agents report improved operations and a 60%+ increase in employee efficiency.
- The market for AI agents is projected to exceed $47 billion by 2030, with a rapid annual growth rate of over 45%.
- Top AI agents for business automation include Botpress, Relevance AI, UiPath, Microsoft Copilot Studio, Google Vertex AI, Salesforce Agentforce, Ada, Conversica, Kore.ai, and ThoughtSpot Spotter.
- Platforms like Botpress offer a visual dialog builder and multi-LLM support for natural language processing.
- Relevance AI provides a no-code AI workforce platform for various business functions like sales, marketing, and customer support.
- UiPath combines RPA bots with AI agents for end-to-end process automation and enterprise-grade orchestration.
- Microsoft Copilot Studio enables the creation of AI agents using generative AI and deep integration with Microsoft's ecosystem.
- Google Vertex AI allows organizations to build conversational AI agents using Google's models and infrastructure for various use cases.
Unite | 28 Mar, 2025
Salesforce Agentforce: The Future of Enterprise Automation at Scale
- Salesforce Agentforce is introducing intelligent, autonomous AI agents into enterprise operations to enhance automation at scale.
- Unlike traditional automation, Agentic AI can reason, learn, and act independently, making it dynamic and responsive to real-world changes.
- Agentforce revolutionizes automation by enabling AI agents to understand intent, process complex workflows, and adapt without constant human oversight.
- Salesforce's Agentforce powers over 2 billion AI-driven predictions monthly, showcasing real-world scalability.
- Enterprises adopting Agentforce experience significant improvements in customer service, sales, marketing, and IT operations.
- Agentforce enhances efficiency and customer-centricity, driving business transformation and operational resilience.
- Scalability challenges are addressed through dynamic load-balancing and observability features within Agentforce.
- The Atlas Reasoning Engine at the core of Agentforce enables autonomous decision-making and adaptive workflows.
- Agentforce marks a paradigm shift in AI automation, offering businesses a competitive edge by optimizing workflows and fostering innovation.
- Algoworks offers AI Strategy & Readiness Assessment, seamless Salesforce & Agentforce Integration, and AI Optimization services to help businesses leverage AI-driven automation.
Algoworks | 28 Mar, 2025
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Salesforce FAQs
When was Salesforce founded?
Salesforce was founded in 1999. The company has been operating for 26 years primarily in the Software Product sector.
Where is the Salesforce headquarters located?
Salesforce is headquartered in San Francisco,California and has an office in San Francisco
How many employees does Salesforce have in India?
Salesforce currently has more than 11,000+ employees in India. Engineering - Software & QA department appears to have the highest employee count in Salesforce based on the number of reviews submitted on AmbitionBox.
Does Salesforce have good work-life balance?
Salesforce has a Work-Life Balance Rating of 3.9 out of 5 based on 900+ employee reviews on AmbitionBox. 78% employees rated Salesforce 4 or above, while 22% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Salesforce work-life balance reviews for more details
Is Salesforce good for career growth?
Career growth at Salesforce is rated fairly well, with a promotions and appraisal rating of 3.5. 78% employees rated Salesforce 4 or above, while 22% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Salesforce promotions/appraisals reviews for more detailed insights.
What are the pros of working in Salesforce?
Working at Salesforce offers several advantages that make it an appealing place for employees. The company is highly rated for salary & benefits, company culture and work life balance, based on 900+ employee reviews on AmbitionBox.
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