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based on 802 Reviews

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Salesforce Developer Support Engineer Hyderabad / Secunderabad Reviews

based on 7 reviews

Updated 20 Dec, 2023

Overall Rating

3.6/5

How AmbitionBox ratings work?

Category Ratings

4.6

Salary & Benefits

4.6

Promotions/Appraisal

3.6

Company culture

3.5

Work-Life balance

3.1

Skill development

3.0

Work Satisfaction

2.6

Job Security

7 reviews found

Sort by: Popular

Developer Support Engineer in Hyderabad / Secunderabad

Full Time

·

Other Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 20 Dec 2023

Likes

Amazing use of technology. Amazing benefits and perks

Dislikes

Not worth the effort

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Developer Support Engineer in Hyderabad / Secunderabad

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Oct 2023

Likes

Everything is good

Dislikes

Needs to have more customer handling skills than developer skills

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Salesforce

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I have 4 years of experience working as a Data Scientist. Now i have two offers to make a decision on Offer1 : Startup : Aidash (Climate Tech) Pay : 55 LPA + ESOPs Offer2 : Walmart (Personalisation Team) Pay : 54 LPA + RSUs What decision needs to be made, some insights would be really helpful.

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Developer Support Engineer in Hyderabad / Secunderabad

Full Time

·

IT Infrastructure Services Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 20 Apr 2023

Likes

Excellent perks and benefits Good salary package Nice people

Dislikes

No work life balance for support engineers No job security

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Developer Support Engineer in Hyderabad / Secunderabad

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 18 Sep 2021

Likes

Benefits and employees friendly

Dislikes

Work life balance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Developer Support Engineer in Hyderabad / Secunderabad

Full Time

·

Developer Support engineer Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

5.0

Company Culture

1.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 15 Aug 2023

Likes

Culture, good packages and free food.

Dislikes

Full of politics, if you want to survive in Salesforce you need to learn politics otherwise you are a GONE case. Everyone tries to protect themselves and throw their mistakes to others in the team.. specially managers who are involved with HR teams..

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Developer Support Engineer in Hyderabad / Secunderabad

Software Development Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

2.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 03 May 2018

Likes

The company overall is good to work. They have very good policy and compensations for there employee. Salesforce has a open work culture and you are given chance to work independently.

Dislikes

Developer support/ success agent role in salesforce is waste. There is lot of pressure on the employees you need to handle 6-7 new cases every day. Career growth is limited and there are no opportunities for the developer support guys. This project completely focus on survey and there is no work life balance.

Work Details

I am with salesforce with more than a year and half and the journey has been tough here. Lots of cases and calls to take.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Developer Support Engineer in Hyderabad / Secunderabad

Customer Support Group Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

4.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 23 Oct 2019

Likes

If any Salesforce Professional wants to see and experience live hell then Customer Support Group (CSG) at Salesforce,Hyderabad is the right place to be.

Dislikes

No work life balance. Too much work pressure. Management is not upto the mark.

Work Details

Worked as Developer Support Engineer at SF, Hyd and experience was not nice as work culture was hectic because daily assigned more Global Customer cases to resolve. There are Escalations and Client Surveys when dealing with cases with strict timelines.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Salesforce Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Salesforce reviews submitted by Salesforce employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Salesforce is the right company for you. 100% of employees reported ...Read more

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Salesforce Developer Support Engineer Hyderabad / Secunderabad Reviews

Working Days for Salesforce Developer Support Engineer Hyderabad / Secunderabad

based on 7 reviews

Monday to Friday

100%

Work Timings for Salesforce Developer Support Engineer Hyderabad / Secunderabad

based on 7 reviews

Flexible timing

Strict (9.30pm - 7pm)

Strict (8.30pm - 5.30am)

29%

24%

24%

23% employees reported other strict timings

Shift Timings for Salesforce Developer Support Engineer Hyderabad / Secunderabad

based on 7 reviews

Night shift

100%

Business Travel for Salesforce Developer Support Engineer Hyderabad / Secunderabad

based on 7 reviews

No travel

72%

Within country

14%

Within city

14%

Salesforce Developer Support Engineer Salaries in Hyderabad / Secunderabad

based on 45 salaries

₹9.7 L/yr - ₹24 L/yr

8% more than the average Developer Support Engineer Salary in India

View more details

Employee Benefits for Salesforce Developer Support Engineer Hyderabad / Secunderabad

Office cab/shuttle

1 total response

Free meal

1 total response

Health insurance

1 total response

Office gym

1 total response

+1 more benefit

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