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4.0

based on 912 Reviews

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Salesforce Developer Support Engineer Hyderabad / Secunderabad Reviews

Updated 4 Mar, 2025

Overall Rating

3.8/5

based on 10 reviews

Rating distribution

2 (25.0%)

1 (12.5%)

2 (25.0%)

Category Ratings

4.7

Salary

4.4

Promotions

4.1

Company culture

3.7

Work-life balance

3.7

Skill development

3.3

Work satisfaction

2.8

Job security

What employees say about Salesforce?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

29% employees reported

No travel

72% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

3.7

Rated by Men

7 reviews

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10 reviews found

Sort by: Popular

Developer Support Engineer in Hyderabad / Secunderabad

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 Mar 2025

Likes

Customer management skills, communication, troubleshooting the issue.

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Coding skills will lose.

Developer Support Engineer in Hyderabad / Secunderabad

Full Time

Other Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

4.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 20 Dec 2023

Likes

Amazing use of technology. Amazing benefits and perks

Salary - Good
Promotions - Good

Dislikes

Not worth the effort

Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Developer Support Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Oct 2023

Likes

Everything is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Needs to have more customer handling skills than developer skills

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Developer Support Engineer in Hyderabad / Secunderabad

Full Time

IT Infrastructure Services Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 20 Apr 2023

Likes

Excellent perks and benefits Good salary package Nice people

Salary - Excellent
Promotions - Excellent
Company culture - Excellent

Dislikes

No work life balance for support engineers No job security

Job security - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Developer Support Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 18 Sep 2021

Likes

Benefits and employees friendly

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Work life balance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Developer Support Engineer in Hyderabad / Secunderabad

Full Time

Developer Support engineer Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 15 Aug 2023

Likes

Culture, good packages and free food.

Salary - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Full of politics, if you want to survive in Salesforce you need to learn politics otherwise you are a GONE case. Everyone tries to protect themselves and throw their mistakes to others in the team.. specially managers who are involved with HR teams..

Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Developer Support Engineer in Hyderabad / Secunderabad

Software Development Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 03 May 2018

Likes

The company overall is good to work. They have very good policy and compensations for there employee. Salesforce has a open work culture and you are given chance to work independently.

Salary - Excellent
Company culture - Good

Dislikes

Developer support/ success agent role in salesforce is waste. There is lot of pressure on the employees you need to handle 6-7 new cases every day. Career growth is limited and there are no opportunities for the developer support guys. This project completely focus on survey and there is no work life balance.

Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

I am with salesforce with more than a year and half and the journey has been tough here. Lots of cases and calls to take.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Salesforce.

Developer Support Engineer in Hyderabad / Secunderabad

Customer Support Group Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 23 Oct 2019

Likes

If any Salesforce Professional wants to see and experience live hell then Customer Support Group (CSG) at Salesforce,Hyderabad is the right place to be.

Company culture - Good

Dislikes

No work life balance. Too much work pressure. Management is not upto the mark.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Worked as Developer Support Engineer at SF, Hyd and experience was not nice as work culture was hectic because daily assigned more Global Customer cases to resolve. There are Escalations and Client Surveys when dealing with cases with strict timelines.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

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Salesforce Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Salesforce reviews submitted by Salesforce employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Salesforce is the right company for you. 100% of employees reported...Read more