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Salesforce
4.0
based on 858 Reviews
Video summary
Company Overview
Associated Companies
Company Locations
Working at Salesforce
Company Summary
Salesforce provides technology solutions aimed at enhancing relationships among businesses, customers, and communities through CRM and data analytics.
Overall Rating
4.0/5
based on 858 reviews
5% above
industry average
Highly rated for
Salary, Work-life balance, Company culture
Work Policy
Hybrid
75% employees reported
Monday to Friday
87% employees reported
Flexible timing
67% employees reported
No travel
71% employees reported
View detailed work policy
Top Employees Benefits
Free meal
82 employees reported
Health insurance
76 employees reported
Cafeteria
71 employees reported
Job/Soft skill training
62 employees reported
View all benefits
Sopra Steria
Success to our employee's well-being? A work-life balance that's simply unbeatable.
Our employees have rated us 4 for Work-Life Balance on AmbitionBox
About Salesforce
Founded in1999 (26 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
HeadquartersSan Francisco,California, United States
Office Locations
San Francisco
Websitesalesforce.com
Primary Industry
Other Industries
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View in video summary
From the start, Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams. Between governments and their citizens. Between people who want to make a difference.
When we come together, we unlock hidden potential. We unify people to help businesses and communities pursue their loftiest goals, solve their thorniest challenges, and harness their success to leave our planet a little better than we found it.
The world will continue to change. Technology will evolve. The business will pivot and pivot again. But relationships, built on trust and respect, will help us face the future, come what may.
We help unite every department to better focus on customers with Customer 360, the world’s #1 CRM. We allow everyone, on every team, to share a single source of truth with integrated collaboration capabilities that guide essential conversations and decisions right where people work. And with Tableau, we help companies uncover deep insights and take data-driven actions to better serve their customers.
When we come together, we unlock hidden potential. We unify people to help businesses and communities pursue their loftiest goals, solve their thorniest challenges, and harness their success to leave our planet a little better than we found it.
The world will continue to change. Technology will evolve. The business will pivot and pivot again. But relationships, built on trust and respect, will help us face the future, come what may.
We help unite every department to better focus on customers with Customer 360, the world’s #1 CRM. We allow everyone, on every team, to share a single source of truth with integrated collaboration capabilities that guide essential conversations and decisions right where people work. And with Tableau, we help companies uncover deep insights and take data-driven actions to better serve their customers.
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Brands of SALESFORCE
Mulesoft
4.6
• 5 reviews
Salesforce Ratings
based on 858 reviews
Overall Rating
4.0/5
How AmbitionBox ratings work?
5
450
4
217
3
85
2
34
1
72
Category Ratings
4.4
Salary
4.0
Work-life balance
3.9
Company culture
3.8
Skill development
3.7
Work satisfaction
3.6
Job security
3.5
Promotions
Salesforce is rated 4.0 out of 5 stars on AmbitionBox, based on 858 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Salesforce
based on 796 reviews
4.0
Rated by 239 Women
Rated 4.5 for Salary and 3.9 for Work-life balance
4.1
Rated by 557 Men
Rated 4.4 for Salary and 4.0 for Work-life balance
Work Policy at Salesforce
based on 123 reviews in last 6 months
Hybrid
75%
Work from office
14%
Permanent work from home
11%
Salesforce Reviews
Top mentions in Salesforce Reviews
+ 5 more
HCLTech
An opportunity to work for Fortune 500 companies
The biggest brands, the bravest work.
Compare Salesforce with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 4.0/5 based on 858 reviews | 3.7/5 based on 5.2k reviews | 4.2/5 based on 1.7k reviews  | 4.0/5 based on 1.7k reviews |
Highly Rated for | Salary Work-life balance Company culture | Work-life balance Job security | Work-life balance Company culture Job security | Work-life balance Company culture Skill development |
Critically Rated for |  No critically rated category | Promotions Salary | No critically rated category | No critically rated category |
Primary Work Policy | Hybrid 75% employees reported | Hybrid 70% employees reported | Hybrid 81% employees reported | Hybrid 67% employees reported |
Rating by Women Employees | 4.0 Good rated by 239 women | 3.8 Good rated by 1.2k women | 4.2 Good rated by 395 women | 4.0 Good rated by 416 women |
Rating by Men Employees | 4.1 Good rated by 557 men | 3.7 Good rated by 3.7k men | 4.2 Good rated by 1.1k men | 4.0 Good rated by 1.1k men |
Job security | 3.6 Good | 3.9 Good | 4.2 Good | 3.5 Good |
View more
Salesforce Salaries
Salesforce salaries have received with an average score of 4.4 out of 5 by 858 employees.
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₹9 L/yr - ₹26.9 L/yr
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₹14.5 L/yr - ₹33 L/yr
Support Engineer
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₹12 L/yr - ₹21 L/yr
Senior Software Engineer
(122 salaries)
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₹20.5 L/yr - ₹82.2 L/yr
Salesforce Interview Questions
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Salesforce News
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How the A-MEM framework supports powerful long-context memory so LLMs can take on more complicated tasks
- Researchers at Rutgers University, Ant Group, and Salesforce Research have proposed the A-MEM framework to support powerful long-context memory for AI agents.
- A-MEM integrates information from the environment and creates automatically linked memories through large language models and vector embeddings.
- The framework enables autonomous and flexible memory management, allowing LLM agents to generalize across new environments and maintain effectiveness in long-term interactions.
- A-MEM demonstrates superior performance in memory management and achieves lower inference costs when answering questions compared to other baseline techniques.
VentureBeat | 6 Mar, 2025
Nvidia’s GTC 2025 will feature AI’s brightest minds and draw 25K attendees in person
- Nvidia announced GTC 2025 with 25,000 in-person attendees and 300,000 virtual attendees set to take place in San Jose, California.
- CEO Jensen Huang's keynote will be held at SAP Center on March 18 at 10 a.m. Pacific time, focusing on AI and accelerated computing technologies.
- The event will be livestreamed on nvidia.com, and registration is not required to view the keynote online.
- GTC will feature over 1,000 sessions, 2,000 speakers, and almost 400 exhibitors showcasing AI's impact across industries.
- Attendees can explore demos, hands-on training, autonomous vehicle exhibits, and a GTC Night Market with local vendors and artisans.
- Notable speakers include Pieter Abbeel, Frances Arnold, Yann LeCun, and Jeffrey Katzenberg, among others.
- More than 900 organizations will participate, including Accenture, Meta, Microsoft, MLB, NFL, Pfizer, Salesforce, Uber, and Volkswagen.
- Nvidia will host its first Quantum Day on March 20, bringing together the quantum computing community with industry leaders.
- GTC will offer hands-on workshops, certification exams, AI Day for startups and VCs, and showcase innovative startups through Nvidia Inception Pavilion.
- Investors can join a Q&A session on March 19, and the event will provide networking opportunities and valuable insights into AI and accelerated computing.
VentureBeat | 6 Mar, 2025
Salesforce lets AI agents run in the background with Agentforce 2dx launch
- Salesforce launched Agentforce 2dx for AI agents, enabling them to act autonomously and interact more efficiently.
- Development tools were introduced for faster building and customization of agents, with advanced analytics for monitoring.
- Agentforce aims to tackle the increased workload by embedding AI agents into workflows for routine tasks.
- Agentic AI, capable of independent actions, is a transformative trend in labor practices according to Salesforce.
- Agentforce 2dx allows agents to operate proactively in the background and be triggered by events.
- Developers can build agents that respond to real-time data, such as predicting future orders in a warehouse scenario.
- AI agents could be triggered by events from platforms like Slack without user-initiated actions, enhancing team communication.
- The new Agentforce Developer Toolkit offers both low-code and pro-code options for building and testing agents.
- Customers can customize agents using natural language with AI assistance, and test them at scale before deployment.
- Professional developers can create, update, and test agents with pro-code tools, ensuring customization and testing capabilities.
Siliconangle | 5 Mar, 2025
What is a CRM Manager? Complete Guide for Startups and SMBs
- A CRM manager plays a crucial role in startups and SMBs by ensuring efficient customer relationship management.
- CRM tools like Salesforce help in organizing customer data and improving interactions for small businesses.
- Key responsibilities of a CRM manager include data management, process optimization, team training, and analytics.
- Skills required for a CRM manager include technical proficiency, analytical thinking, communication, and problem-solving abilities.
- Salesforce simplifies a CRM manager's job through automation, AI capabilities, real-time insights, customizable features, and enhanced collaboration.
- Hiring a CRM manager becomes necessary during rapid growth, complex workflows, or underutilization of CRM tools.
- Salesforce's AI, automation, analytics, team collaboration, and scalability features benefit small businesses in managing customer relationships effectively.
- Investing in a CRM manager and leveraging Salesforce can optimize CRM performance, drive business growth, and enhance customer satisfaction.
- Utilizing CRM solutions like Salesforce with integrated AI can automate tasks, provide insights, and personalize interactions for better outcomes.
Salesforce | 5 Mar, 2025
Salesforce lets AI agents run in the background with Agentforce 2.5 launch
- Salesforce Inc. launched Agentforce 2.5, a platform for AI agents to act proactively, function autonomously, and interact efficiently with users.
- AgentforceDX was also unveiled, offering a toolkit for developers and business users to build, customize, and deploy AI agents faster.
- AI agents mark a transformative trend in labor practices, being capable of autonomous actions and decision-making without constant human oversight.
- Agentforce 2.5 enables agents to operate in the background and respond to events using an API for triggering actions.
- For example, an AI agent at a warehouse can be triggered to optimize orders based on low inventory alerts and prediction data.
- AgentforceDX includes a free Developer Edition with tools for creating, customizing, and testing agents with AI assistance for troubleshooting.
- Professional developers have the option to work with Command Line and Visual Studio to create and test Agentforce agents.
- Agentforce Interaction Explorer provides detailed reporting and analytics post-deployment to monitor agent performance.
- AgentExchange, a marketplace for AI agent skills and templates, was also introduced with over 200 initial partners.
- The toolset aims to accelerate agent development by offering partner skills and industry templates for quick integration.
Siliconangle | 5 Mar, 2025
How software companies are developing AI agents and preparing their employees for the next wave of generative AI
- ServiceNow, SAP, and Salesforce are developing AI agents to handle work tasks, with 80% of cases being addressed without human intervention.
- These AI agents, combining human oversight with agentic AI automation, have shown a 52% reduction in handling complex cases' time at ServiceNow.
- Companies like Salesforce and SAP are also deploying their AI agent platforms for tasks like invoicing, customer support, and email drafting.
- While autonomous agents are still in the exploration phase, 26% of organizations are seriously considering adopting them, per a Deloitte survey.
- AI agents represent the next phase in generative AI innovation, aiming to autonomously perform workplace tasks and collaborate with humans.
- Transparency and training are crucial for successful AI agent integration, with companies like SAP and Intuit encouraging feedback from employees.
- Companies must emphasize responsible AI use and ensure human oversight in tasks automated by AI agents for optimal outcomes.
- Workers' interactions with AI agents are monitored and refined to enhance productivity while addressing errors or misleading AI responses.
- For AI agents to deliver substantial ROI, businesses need to integrate AI at the core of their operations and consider human engagement in the workflow.
- ServiceNow emphasizes the importance of tailoring agentic capabilities for diverse departments, creating unique training programs, and measuring the value of AI workflows.
Insider | 5 Mar, 2025
HBF's new CRM shaves 35 minutes off member interactions
- Health insurer HBF's new CRM has reduced handling times for queries or policy changes by over half an hour.
- HBF implemented Salesforce's Financial Services Cloud as its new CRM as part of its IT transformation.
- Contact centre staff now use a member engagement portal for handling customer queries, improving resolution time.
- The CRM implementation has also enhanced HBF's access to and retention of talent.
Itnews | 5 Mar, 2025
Prompt Injection Detection: Securing AI Systems Against Malicious Actors
- AI-powered solutions like Salesforce CRM are transforming customer engagement and workflows, but face security threats like prompt injection attacks.
- Prompt injection involves manipulating AI systems through carefully crafted inputs to compromise data and system integrity.
- Safeguarding against these attacks is crucial for organizational security and customer trust.
- Salesforce AI Research team works on developing solutions to protect AI applications from prompt injection attempts.
- Prompt injection attacks exploit the generative nature of large language models, posing risks to AI systems.
- Measures include developing classifiers and heuristic methods to identify malicious prompts accurately.
- Designing a taxonomy of prompt injection variants like role-play, privilege escalation, and privacy attacks is essential for detection models.
- High-quality data gathering and training, along with a feedback loop for continuous evaluation, are key in building effective prompt injection detectors.
- Salesforce prioritizes trust and safety in AI applications, utilizing synthetic data and human annotation for secure prompt detection.
- Iterative testing and red teaming processes help identify and address weaknesses in the model for ongoing improvements.
- Ensuring ongoing security monitoring and deploying robust defense mechanisms are vital in safeguarding AI-powered CRM systems against evolving threats.
Salesforce | 5 Mar, 2025
6 Ways Sandboxes Prepare Your Agentforce for the Real World
- Agentforce is a powerful tool reshaping the workplace and increasing productivity by leveraging AI agents.
- Proper testing of Agentforce is crucial to ensure it enhances workflows and does not create obstacles.
- By testing AI agents in Sandboxes before deployment, errors that could impact end users can be prevented.
- Agentforce-powered assistants can automate tasks like recruiting, but must be tested for accuracy and compliance.
- Using Sandboxes for testing provides a secure environment to experiment and refine Agentforce capabilities without disrupting business operations.
- Testing in Sandboxes allows for validation of workflows, user behavior analysis, natural language understanding refinement, and topic engagement optimization.
- The Salesforce Platform offers solutions like real-time data controls and compliance tools to address unique challenges in deploying AI agents.
- Testing in a Sandbox environment ensures that AI agents are secure, compliant, and performant before deployment in the real world.
- Fine-tuning Agentforce through testing in a controlled setting ensures seamless performance and readiness for deployment.
- Agentforce testing in Sandboxes is essential for organizations looking to leverage AI efficiently and effectively.
Salesforce | 5 Mar, 2025
Salesforce Customer Success Awards 2025 Nominations Are Open
- Salesforce Customer Success Awards 2025 nominations are now open.
- The awards will recognize the achievements of Salesforce customers using Agentforce.
- Nominations can be submitted between March 5 and August 15, 2025.
- The finalists will be announced at Dreamforce 2025.
Salesforce | 4 Mar, 2025
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Salesforce FAQs
When was Salesforce founded?
Salesforce was founded in 1999. The company has been operating for 26 years primarily in the Software Product sector.
Where is the Salesforce headquarters located?
Salesforce is headquartered in San Francisco,California and has an office in San Francisco
How many employees does Salesforce have in India?
Salesforce currently has more than 11,000+ employees in India. Engineering - Software & QA department appears to have the highest employee count in Salesforce based on the number of reviews submitted on AmbitionBox.
Does Salesforce have good work-life balance?
Salesforce has a work-life balance rating of 4.0 out of 5 based on 800+ employee reviews on AmbitionBox. 78% employees rated Salesforce 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Salesforce work-life balance reviews for more details
Is Salesforce good for career growth?
Career growth at Salesforce is rated fairly well, with a promotions and appraisal rating of 3.5. 78% employees rated Salesforce 4 or above, while 22% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Salesforce promotions/appraisals reviews for more detailed insights.
What are the pros of working in Salesforce?
Working at Salesforce offers several advantages that make it an appealing place for employees. The company is highly rated for salary & benefits, work life balance and company culture, based on 800+ employee reviews on AmbitionBox.
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