PhonePe Member Technical Staff Interview Questions and Answers

Q1. Tell me about yourself.
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Q1. What's is the key points of Customer service and Satisfaction
Ans. 
Key points of customer service and satisfaction include communication, empathy, problem-solving, and consistency.
• Effective communication is essential for understanding customer needs and providing solutions.

• Showing empathy towards customers can help build trust and rapport.

• Problem-solving skills are crucial for addressing issues and resolving conflicts.

• Consistency in service delivery ensures that customers receive the ...read more
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Q2. How many types of service we provide
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We provide three types of services: customer support, technical assistance, and product training.
• Customer support

• Technical assistance

• Product training
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Q3. Where u did it ur last job
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Q4. If there's an issue of customer how u will solve
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Q5. How many types of Market platform
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There are three main types of market platforms: physical marketplaces, online marketplaces, and hybrid marketplaces.
• Physical marketplaces involve face-to-face transactions in a physical location, such as a farmer's market or flea market.

• Online marketplaces are digital platforms where buyers and sellers can conduct transactions electronically, such as Amazon or eBay.

• Hybrid marketplaces combine elements of both physical
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Q1. You will selected based on the employee working with Karvy
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Q1. Previous salary discussion
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Q1. What are your roles and responsibilities in your previous company?
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Q1. Oops concepts details
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Q2. Design patterns and uses
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Design patterns are reusable solutions to common software design problems, enhancing code maintainability and scalability.
• Creational Patterns: Manage object creation. Example: Singleton ensures a class has only one instance.

• Structural Patterns: Deal with object composition. Example: Adapter allows incompatible interfaces to work together.

• Behavioral Patterns: Focus on communication between objects. Example: Observer def
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Q3. Sql query example
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An SQL query retrieves data from a database using specific criteria and commands.
• SELECT statement: Used to select data from a database. Example: SELECT * FROM employees;

• WHERE clause: Filters records based on specified conditions. Example: SELECT * FROM employees WHERE age > 30;

• JOIN operation: Combines rows from two or more tables based on a related column. Example: SELECT * FROM orders JOIN customers ON orders.custo...read more
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Q4. Database related questions
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Initial introduction and roles and responsibilities in the current organization. In depth on javascript and reactjs followed by coding test.

Introduction with same questions on roles and responsibilities. Coding test . Expecting typescript is same as JAVA by the interviewer.

Q1. This round is sensible with director. Asked couple of questions by giving scenarios on team handling. Salary expectation. They were ok with the salary expected, but at last i got the feedback saying they a...read more
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Q2. 1. Javascript questions available in the internet 2. React js 3. Algorithms 4. Team handling(if you have any)
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Q1. Explain your previous work experience
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Q1. I am free when u cal me replying u
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Q1. I am as a team leader
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Q1. I no team handling and how hairing FSE’s
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Q1. I will do my profile
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Q1. I will do my best
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Q1. I will do my best
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Q1. I will do my best
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Q1. I will do my best
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Q1. It was a typical HR round
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Q1. It was taken by the training and quality manager where he asked the question related to logical thinking, and some questions were related to the training.
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