PayPal Team Lead Interview Questions and Answers

Initial introduction and roles and responsibilities in the current organization. In depth on javascript and reactjs followed by coding test.

Introduction with same questions on roles and responsibilities. Coding test . Expecting typescript is same as JAVA by the interviewer.

Q1. This round is sensible with director. Asked couple of questions by giving scenarios on team handling. Salary expectation. They were ok with the salary expected, but at last i got the feedback saying they a...read more
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Q2. 1. Javascript questions available in the internet 2. React js 3. Algorithms 4. Team handling(if you have any)
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Q1. Why should we are you??
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Q2. What are your strength?
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Q1. Team handling capacity
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Q1. You will selected based on the employee working with Karvy
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Q1. Previous salary discussion
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A basic aptitude test that focuses on pattern recognition, arithmetic calculations and English

Q1. About previous achievement
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Q1. About past experience
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Related to scheduling and team handling along with English

Q1. Tell me about yourself
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Q2. Why did you leave previous organisation
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Q3. How many people have you handled
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Q4. What were your KPIs and how did you maintain them
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Q5. Current and expected CTC
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Q1. Tell me about yourself
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Q2. What were the KPIs
Ans. 
Key Performance Indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.
• KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART)

• Examples of KPIs for a Team Lead may include team productivity, customer satisfaction, employee engagement, and project deadlines met

• Regularly tracking and analyzing KPIs can help identify areas for improv
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Q3. How did you manage the CSAT
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Q4. What tools did you use
Ans. 
I have used a variety of tools including project management software, communication platforms, and data analysis tools.
• Project management software (e.g. Jira, Trello)

• Communication platforms (e.g. Slack, Microsoft Teams)

• Data analysis tools (e.g. Excel, Tableau)
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Q5. How do you make your gameplan
Ans. 
I make my gameplan by analyzing the project requirements, setting goals, assigning tasks, and creating a timeline.
• Understand the project requirements and goals

• Break down the tasks into smaller manageable chunks

• Assign tasks to team members based on their strengths and expertise

• Create a timeline with deadlines for each task

• Regularly review and adjust the gameplan as needed
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Q6. What was the csat target and how did you achieve
Ans. 
CSAT target was 90% and was achieved through regular monitoring, feedback collection, and team training.
• Set a clear CSAT target of 90% for the team

• Regularly monitored customer satisfaction scores and feedback

• Collected feedback from customers to identify areas of improvement

• Provided training to team members based on feedback and data analysis

• Implemented process improvements to address common customer issues

• Recognized an...read more
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Q7. If gameplan failed what did you do
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Q8. When you started helping new joined supervisors, how did you teach and how did you manage with your work
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Q1. About Company
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Q2. How you do perform in the Field.
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