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Salesforce

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4.1

based on 842 Reviews

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Salesforce Technical Support Engineer Reviews

Updated 13 Feb, 2025
Overall Rating
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4.0/5
based on 98 reviews

Rating distribution

Category Ratings

4.5

Salary

3.9

Company culture

3.7

Skill development

3.6

Work-life balance

3.5

Job security

3.5

Work satisfaction

3.4

Promotions

What employees say about Salesforce?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

83% employees reported

Flexible timing

Flexible timing

30% employees reported

No travel

No travel

73% employees reported

View more detailed insights

Gender based rating

3.5
female

Rated by Women

32 reviews

4.2
male

Rated by Men

59 reviews

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Top Mentions in Salesforce Technical Support Engineer Reviews

98 reviews found

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Top Salesforce Technical Support Engineer Interview Questions

asked in Technical Support Engineer interview
Q1. Admin Questions :- What is Relationships what are types of relationships
View answers (4)
asked in Technical Support Engineer interview
Q2. How you will get contact of account with name starting with abc.
View answers (4)

Get interview-ready with top interview questions

View all 26 questions
asked in Technical Support Engineer interview
Q3. What is MFA multifactor authentication ?
View answers (2)
asked in Technical Support Engineer interview
Q4. How to handle hot customers How to prioritize P1 ,P2 ticket
View answer (1)
asked in Technical Support Engineer interview
Q5. What profile and permissions set ?
View answer (1)
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Career Growth
2w (edited)
a transformation expert phd corporate strategy professional
What are the biggest lessons you have learned in the corporate world?
_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.
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Technical Support Engineer Jobs at Salesforce

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More about working at Salesforce
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#12 Best Mid-Sized Company

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People also ask about Salesforce's Technical Support Engineers

Is Salesforce a good place to work for Technical Support Engineers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 98 employee reviews, it's clear that most technical support engineers have a positive experience working at Salesforce. Salary holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about salary and on AmbitionBox.
Does Salesforce pay their Technical Support Engineers well?
According to AmbitionBox reviews, Salesforce technical support engineers rate their salary and benefits at 4.5 out of 5, based on 98 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Salesforce is generally seen as a place that values and rewards its workforce fairly. You can know more about Salesforce's technical support engineers salaries here and to read reviews specifically about salary and benefits at Salesforce for technical support engineers, click here .
How is the work culture at Salesforce for Technical Support Engineers?
Work culture at Salesforce for technical support engineers is rated 3.9 out of 5 by 98 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Salesforce for technical support engineers, click here .
How is the job security at Salesforce for Technical Support Engineers?
Based on 98 reviews on AmbitionBox, Salesforce's technical support engineers rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Salesforce. To read reviews about job security at Salesforce for technical support engineers, click here .
How do I get a job at Salesforce as a Technical Support Engineer?
To get a job at Salesforce as a Technical Support Engineer, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Salesforce interview questions and practice your responses to prepare thoroughly.

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Salesforce Technical Support Engineer Reviews by Locations

Salesforce Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 98 Salesforce reviews submitted by Salesforce employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Salesforce is the right company for you. 83% of employees reported ...the working days at Salesforce as Monday to Friday. 70% employees reported the work timings at Salesforce as Strict timing. Read more
Salesforce Technical Support Engineer Salary
based on 927 salaries
₹12 L/yr - ₹24.5 L/yr
280% more than the average Technical Support Engineer Salary in India
View more details
Employee Benefits for Salesforce Technical Support Engineer
freemeal
Free meal
13 total responses
cab
Office cab/shuttle
11 total responses
onsite
International/On-site exposure
3 total responses
healthCheckup
Annual health checkup
1 total response
+26 more benefits
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