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Salesforce Associate Technical Support Engineer Interview Questions, Process, and Tips
Updated
27 Jun 2024
Top Salesforce Associate Technical Support Engineer Interview Questions and Answers
- Q1. How can you handle the bulk number of support cases at a time?
- Q2. In how many ways we can share a record to the user in salesforce
- Q3. Rewrite a paragraph after reading the given paragraph in 5 min
5 Salesforce Associate Technical Support Engineer Interview Experiences
24 questions found
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Popular
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
-
I applied via Campus Placement and was interviewed in May 2024.
3 Interview Rounds
1
versant test Round (1 Question)
- Q1. English communication test Add Answer
2
Technical Round (2 Questions)
- Q1. Mostly on projects Add Answer
- Q2. Questions on computer networks Add Answer
3
HR Round (1 Question)
- Q1. Questions on linux commands Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - if you are a fresher , have a good resume and prepare more on projects , computer networks
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Aug 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (8 Questions)
- Q1. Difference between role and profile Add Answer
- Q2. Different types of sandbox’s and refresh cycle of each sandbox View Answers (1)
- Q3. What is bucket field in reports? View Answers (2)
- Q4. Difference between dynamic and static dashboards and use case for both of them View Answers (1)
- Q5. Scenario based questions on sharing settings Add Answer
- Q6. In how many ways we can share a record to the user in salesforce View Answers (1)
- Q7. Questions on Data security Add Answer
- Q8. Question on change sets
(In bound and Outbound change sets) Add Answer
3
Behavioral Round (3 Questions)
- Q1. How can you handle the bulk number of support cases at a time? View Answers (1)
- Q2. Are you ok with rotational shifts Add Answer
- Q3. Questions related to prevoius projects Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident that’s it. And btw I didn’t answered all the question that they have asked in the technical round and for some of the questions I clearly told that I haven’t worked on those and I am not aware of that and still I cleared the TR so just be clear and confident.
Skills evaluated in this interview
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Campus Placement and was interviewed in Oct 2023.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Coding Test Round
The coding round consists of 2 medium codes and 15 mcqs
3
Language assessment Round (3 Questions)
- Q1. The round consists of multiple questions to check English knowledge. In some sections you need to fill the missing words in a sentence. It's an elimination roun...read more Add Answer
- Q2. Rewrite a paragraph after reading the given paragraph in 5 min View Answers (1)
- Q3. Listen to a conversation and answer the questions Add Answer
4
Technical Round (1 Question)
- Q1. It's an in-person interview. Interview is very easy. Learn basic questions in DSA, java ...etc. they are asking questions what's in your resume. Add Answer
5
HR Round (1 Question)
- Q1. This was my final round. They asked about questions regarding company and to check your personality. Add Answer
Interview Preparation Tips
Topics to prepare for Salesforce Associate Technical Support Engineer interview:
- Java
- DSA
- SQL
- Web Development
What people are saying about Salesforce
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myrockfish
works at
Salesforce
Startup vs MNC
I have 4 years of experience working as a Data Scientist. Now i have two offers to make a decision on
Offer1 :
Startup : Aidash (Climate Tech)
Pay : 55 LPA + ESOPs
Offer2 :
Walmart (Personalisation Team)
Pay : 54 LPA + RSUs
What decision needs to be made, some insights would be really helpful.
Got a question about Salesforce?
Ask anonymously on communities.
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Campus Placement and was interviewed in Aug 2023.
3 Interview Rounds
1
Coding Test Round
Technical mcqs from OOPS, DBMS, DSA. Two coding questions(easy level).
2
Versant English test Round (1 Question)
- Q1. Communication skills where tested. Add Answer
3
Technical Round (1 Question)
- Q1. Interview was majorly focused on everything written in the resume. Some questions from OOPS, DBMS, SQL where also asked. Add Answer
Salesforce interview questions for designations
I applied via Approached by Company and was interviewed in Jun 2022.
2 Interview Rounds
1
Technical Round (1 Question)
- Q1. Roles, Profiles, Permission sets, SOSL, SOQL, Changesets, Order of Execution, Governor Limits Add Answer
2
HR Round (1 Question)
- Q1. Willing to relocate, work in any shift, salary expectations etc. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare for any scenario based questions
Interview questions from similar companies
Associate Technical Support Engineer Interview Questions
VMware Software
Anonymous
posted on 21 Sep 2024
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via campus placement at Sir M Visvesvaraya Institute of Technology, Bangalore and was interviewed before Sep 2023.
6 Interview Rounds
1
Aptitude Test Round
General apti based on common aptitude topics + english and communication based questions+ passage writing
2
Group Discussion Round
Impact of online education
3
Technical Round (2 Questions)
- Q1. Resume based questions Add Answer
- Q2. OS, CN, LINUX basics Add Answer
4
Behavioral Round (1 Question)
- Q1. Team fit, situational awareness, personality related questions Add Answer
5
Leadership round Round (1 Question)
- Q1. Director round, general discussion and team fit based questions Add Answer
6
HR Round (1 Question)
- Q1. Hobbies, strengths and weaknesses, willing to relocate etc. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be thoroughly prepared with CN, OS and linux and communicate well and be clear and confident when you express yourself.
Stanely Jones
Interview experience
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response
I applied via Job Fair and was interviewed in Sep 2024.
2 Interview Rounds
1
Technical Round (2 Questions)
- Q1. Basics of JS questions like data types. array methods, closures, Hoisting Add Answer
- Q2. Asked coding questions like Anagram, add and delete elements in an array, Fizz Buzz, merging of two arrays with using JS methods. View Answers (1)
2
Behavioral Round (2 Questions)
- Q1. The managerial round completely depends on your luck, if he/she interested in you, then it is fine. Otherwise you can't able to clear this round. Add Answer
- Q2. You have to know the role in detail of what they are asking. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - The technical round was good, the interviewer was able to listen to what you were trying to express like theoretical or coding. But coming to the Managerial round you can't expect the questions of what they are asking. Lastly, all the best for your Managerial round if you're preparing for the Servicenow.
Interview experience
Excellent
Difficulty level
Moderate
Duration
4-6 weeks
Result
Not Selected
I applied via Company Website and was interviewed in Oct 2024.
3 Interview Rounds
1
Technical Round (2 Questions)
- Q1. How does internet works Add Answer
- Q2. HTTP codes SQL troubleshooting Add Answer
2
Technical Round (1 Question)
- Q1. SQL python java Add Answer
3
HR Round (2 Questions)
- Q1. Salary negotiations Add Answer
- Q2. Work shifts questions Add Answer
Interview experience
Average
Difficulty level
Easy
Duration
-
Result
Selected
I applied via Campus Placement and was interviewed in Nov 2024.
3 Interview Rounds
1
Aptitude Test Round
It was a 1 hour assessment with 10 quantitative, 10 technical, and 20 verbal questions, followed by essay and email writing tasks.
2
Group Discussion Round
It was initially planned as a GD but ended as Self introduction and project explanation in a common forum.
3
HR Round (2 Questions)
- Q1. They asked scenario based questions about handling customer issues Add Answer
- Q2. They asked me why i applied for this role since i am from BE CSE background and several certifications Add Answer
Technical Support Engineer Interview Questions
Microsoft Corporation
Anonymous
posted on 27 Sep 2024
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Approached by Company and was interviewed in Aug 2024.
1 Interview Round
1
Technical Round (3 Questions)
- Q1. What is Managed Identity View Answers (1)
- Q2. Networking topic questions Add Answer
- Q3. Scenario based question on networking issue Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be strong in basics
Skills evaluated in this interview
Salesforce Interview FAQs
How many rounds are there in Salesforce Associate Technical Support Engineer interview?
Salesforce interview process usually has 3-4 rounds. The most common rounds in the Salesforce interview process are Technical, HR and Resume Shortlist.
How to prepare for Salesforce Associate Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Salesforce. The most common topics and skills that interviewers at Salesforce expect are Salesforce, Cloud Computing, CRM, Data Management and Analytical.
What are the top questions asked in Salesforce Associate Technical Support Engineer interview?
Some of the top questions asked at the Salesforce Associate Technical Support Engineer interview -
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People are getting interviews through
based on 5 Salesforce interviews
Campus Placement
Job Portal
60%
20%
20% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
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than the average Associate Technical Support Engineer Salary in India
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Salesforce Associate Technical Support Engineer Reviews and Ratings
based on 10 reviews
Rating in categories
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Technical Support Engineer
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|
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291
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| ₹21 L/yr - ₹64 L/yr |
|
Senior Member of Technical Staff
250
salaries
| ₹30 L/yr - ₹100.4 L/yr |
|
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248
salaries
| ₹9 L/yr - ₹26 L/yr |
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