Premium Employer

i

This company page is being actively managed by ServiceNow Team. If you also belong to the team, you can get access from here

ServiceNow Verified Tick

Compare button icon Compare button icon Compare
4.1

based on 337 Reviews

Filter interviews by

ServiceNow Technical Support Engineer Interview Questions, Process, and Tips

Updated 19 Nov 2024

Top ServiceNow Technical Support Engineer Interview Questions and Answers

  • Q1. How will you get the data in the table using js? what are the other ways to print the output? what is a block in js?
  • Q2. How to solve the error in the code? what is scope? what are logical operators?
  • Q3. what are the different types of joins
View all 6 questions

8 ServiceNow Technical Support Engineer Interview Experiences

30 questions found

Sort by: Popular

Technical Support Engineer Interview Questions

user image Stanely Jones

posted on 18 Oct 2024

Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Job Fair and was interviewed in Sep 2024.

2 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. Basics of JS questions like data types. array methods, closures, Hoisting
  • Q2. Asked coding questions like Anagram, add and delete elements in an array, Fizz Buzz, merging of two arrays with using JS methods.
2

Behavioral Round (2 Questions)

  • Q1. The managerial round completely depends on your luck, if he/she interested in you, then it is fine. Otherwise you can't able to clear this round.
  • Q2. You have to know the role in detail of what they are asking.

Interview Preparation Tips

Interview preparation tips for other job seekers - The technical round was good, the interviewer was able to listen to what you were trying to express like theoretical or coding. But coming to the Managerial round you can't expect the questions of what they are asking. Lastly, all the best for your Managerial round if you're preparing for the Servicenow.

Technical Support Engineer Interview Questions

user image Yerusha Kandula

posted on 23 Sep 2024

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Aug 2024.

2 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. How to solve the error in the code? what is scope? what are logical operators?
  • Q2. How will you get the data in the table using js? what are the other ways to print the output? what is a block in js?
2

Behavioral Round (2 Questions)

  • Q1. About ServiceNow? About the technical role in my previous company? previous job roles and responsibilities? Why do you want to switch from previous company? How...read more
  • Q2. Why do I want to switch from my previous company?

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview went well, but I didn't receive any feedback beyond the rejection. I hope to get some insights into the reasons for the decision, as it would help to learn for next time. I'll definitely try again!

Skills evaluated in this interview

Get interview-ready with top interview questions

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

Coding Test Round

First round include mcq related sql ,linux

2

Technical Round (2 Questions)

  • Q1. It is related to my project it was easy
  • Q2. Question about join in sql
3

Technical Round (1 Question)

  • Q1. Service now question bussines rule etc
4

HR Round (1 Question)

  • Q1. Behaviour question like why service now
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Referral and was interviewed in May 2024.

2 Interview Rounds

1

phone screen Round (2 Questions)

  • Q1. What is shell in linux?
  • Q2. What are the different types of joins
2

Technical Round (2 Questions)

  • Q1. How to tune a sql query?
  • Q2. How to find errors in log files in linux

ServiceNow interview questions for designations

 Senior Technical Support Engineer

 (3)

 Technical Support Engineer Intern

 (1)

 IT Technical Support Engineer

 (1)

 Senior Support Engineer

 (1)

 Support Manager

 (1)

 Technical Program Manager

 (1)

 Software Engineer

 (13)

 Softwaretest Engineer

 (2)

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 No response

I applied via Referral and was interviewed in May 2024.

2 Interview Rounds

1

phone screen Round (2 Questions)

  • Q1. What is shell in linux
  • Q2. What are the different types of joins
2

Technical Round (2 Questions)

  • Q1. How to tune a sql query?
  • Q2. How to find errors in log files in linux
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Questions regarding CV Backround

Technical Support Engineer Jobs at ServiceNow

View all
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Newspaper Ad and was interviewed in Apr 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Coding Test Round

Mcq based on javascript linux sql

3

Technical Round (3 Questions)

  • Q1. Tell me about yourself
  • Q2. Your tech skills
  • Q3. About sql and javascript

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jul 2022.

6 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (2 Questions)

  • Q1. Most of the questions were scripting related
  • Q2. There were few questions regarding ServiceNow Core functionalities
3

Technical Round (1 Question)

  • Q1. The Questions were asked about scripting and debugging
4

Technical Round (1 Question)

  • Q1. Questions were asked regarding servicenow scripting and functionalities
5

One-on-one Round (1 Question)

  • Q1. It was an managerial round where they evaluate your behaviour skills and attitude
6

HR Round (1 Question)

  • Q1. Salary discussion and onboarding process

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare ServiceNow fundamentals and basics , Be excellent in your scripting skills

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Oct 2024.

3 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. How does internet works
  • Q2. HTTP codes SQL troubleshooting
2

Technical Round (1 Question)

  • Q1. SQL python java
3

HR Round (2 Questions)

  • Q1. Salary negotiations
  • Q2. Work shifts questions
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Technical Round (3 Questions)

  • Q1. Networking questions
  • Q2. VMware VSphere questions
  • Q3. OS related questions
2

Behavioral Round (2 Questions)

  • Q1. Scenario based questions
  • Q2. Will you be ok working in shifts
3

HR Round (2 Questions)

  • Q1. Questions about values
  • Q2. Salary negotiations

ServiceNow Interview FAQs

How many rounds are there in ServiceNow Technical Support Engineer interview?
ServiceNow interview process usually has 2-3 rounds. The most common rounds in the ServiceNow interview process are Technical, HR and Resume Shortlist.
How to prepare for ServiceNow Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ServiceNow. The most common topics and skills that interviewers at ServiceNow expect are Javascript, Eclipse, Technical Support, TCP and Unix.
What are the top questions asked in ServiceNow Technical Support Engineer interview?

Some of the top questions asked at the ServiceNow Technical Support Engineer interview -

  1. How will you get the data in the table using js? what are the other ways to pri...read more
  2. How to solve the error in the code? what is scope? what are logical operato...read more
  3. what are the different types of jo...read more

Tell us how to improve this page.

Interview Process at ServiceNow Technical Support Engineer

based on 6 interviews in last 1 year

1 Interview rounds

  • Technical Round
View more

People are getting interviews through

based on 6 ServiceNow interviews
Referral
Company Website
Job Portal
33%
17%
17%
33% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join ServiceNow The world works with ServiceNow.
ServiceNow Technical Support Engineer Salary
based on 132 salaries
₹8 L/yr - ₹23 L/yr
257% more than the average Technical Support Engineer Salary in India
View more details

ServiceNow Technical Support Engineer Reviews and Ratings

based on 5 reviews

3.8/5

Rating in categories

3.7

Skill development

2.1

Work-Life balance

4.4

Salary & Benefits

4.0

Job Security

3.7

Company culture

3.2

Promotions/Appraisal

2.9

Work Satisfaction

Explore 5 Reviews and Ratings
Technical Support Engineer - OS & Network

Hyderabad / Secunderabad,

Ahmedabad

2-6 Yrs

Not Disclosed

Explore more jobs
Software Engineer
429 salaries
unlock blur

₹11.7 L/yr - ₹45 L/yr

Senior Software Engineer
336 salaries
unlock blur

₹16 L/yr - ₹57.8 L/yr

Technical Support Engineer
132 salaries
unlock blur

₹8 L/yr - ₹23 L/yr

Content Data Analyst
88 salaries
unlock blur

₹2.8 L/yr - ₹4.1 L/yr

Associate Software Engineer
86 salaries
unlock blur

₹11 L/yr - ₹33 L/yr

Explore more salaries
Compare ServiceNow with

Salesforce

4.1
Compare

Oracle

3.7
Compare

SAP

4.2
Compare

Microsoft Corporation

4.1
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview