Upload Button Icon Add office photos

Filter interviews by

24/7 Customer Interview Questions, Process, and Tips

Updated 19 Jan 2025

Top 24/7 Customer Interview Questions and Answers

View all 59 questions

24/7 Customer Interview Experiences

Popular Designations

175 interviews found

Digital Interaction Advisor Interview Questions & Answers

user image Abdul Rehaman Shaik

posted on 28 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Grammer correction 

(1 Question)

  • Q1. About you role model? about you hobbies?
Round 2 - Assignment 

Based on reading comprehensions and verbal ability

Round 3 - HR 

(1 Question)

  • Q1. Check typing speed and your communiaction skills

Digital Interaction Advisor Interview Questions asked at other Companies

Q1. How you will Run a web camera with out Internet to cloud?
View answer (2)
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself ? Pronounciation of words ?
  • Ans. 

    I am a Technical Advisor with expertise in providing technical guidance and support.

    • I have a strong background in the technical field and have worked in various roles such as technical support, troubleshooting, and consulting.

    • I have extensive knowledge of different technologies and software applications.

    • I am skilled in analyzing complex technical issues and providing effective solutions.

    • I have excellent communication a...

  • Answered by AI
  • Q2. Speak about some topic for 40 seconds
  • Ans. 

    The importance of cybersecurity in today's digital age

    • Cybersecurity is crucial to protect sensitive data and prevent cyber attacks

    • Companies and individuals must take proactive measures to secure their networks and devices

    • Examples of cyber attacks include phishing, malware, and ransomware

    • Cybersecurity professionals play a vital role in identifying and mitigating potential threats

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good at pronouncing the words
And take a test in versant app in Play Store it will help

Technical Advisor Interview Questions asked at other Companies

Q1. What is the difference between Customer Service and Customer Satisfaction?
View answer (1)
24/7 Customer Interview Questions and Answers for Freshers
illustration image

Interview Questions & Answers

user image bibin b

posted on 11 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Simple language of codaing

Round 2 - Aptitude Test 

Grammer, typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Work gard
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all Resume tips
Round 2 - HR 

(4 Questions)

  • Q1. Self introduction
  • Q2. What is your memorable day?
  • Q3. Which movie do you watch last time?
  • Q4. Tell me about women empowerment?

Interview Preparation Tips

Interview preparation tips for other job seekers - Typing about the given topics by hr

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

24/7 Customer interview questions for popular designations

 Digital Interaction Advisor

 (26)

 Customer Service Associate

 (11)

 Advisor

 (9)

 Digital Interactive Specialist

 (8)

 Customer Service Executive

 (7)

 Customer Support Executive

 (5)

 NON Voice Process

 (5)

 Customer Care Executive

 (3)

Interview Questions & Answers

user image

posted on 24 Feb 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction and just a minute.
  • Q2. Self introduction and just a minute topics

Interview Preparation Tips

Interview preparation tips for other job seekers - Hr interview how to communicate with customers.
Treating, greeting,convincing the customer with our communication.

Get interview-ready with Top 24/7 Customer Interview Questions

Sales Agent Interview Questions & Answers

user image Th Satminlen Singsit

posted on 4 Jan 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
4-6 weeks
Result
No response

I applied via Walk-in and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why should I hire you?
  • Ans. I should be hired for this role because of my relevant skills, experience, and passion for the industry.
  • Answered by Th Satminlen Singsit
  • Q2. I should be hired for this role because of my relevant skills, experience, and passion for the industry.

Sales Agent Interview Questions asked at other Companies

Q1. Whow you distribute your salery
View answer (1)

Jobs at 24/7 Customer

View all
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - Group Discussion 

3 topics was given i was asked to to talk about any 1 topic for 2 to 3min.

Round 3 - Aptitude Test 

4 rounds of grammar and chat test had to get good fit and poor fit

Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about ur self Hobbies Education Few basics question on laptop and computer.

Interview Preparation Tips

Interview preparation tips for other job seekers - If your looking for only to earn money for self use u can join coz it's too less....
Other wise not recommending to join this company for voice and non voice process.

Digital Interaction Advisor Interview Questions asked at other Companies

Q1. How you will Run a web camera with out Internet to cloud?
View answer (2)

I applied via Naukri.com and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. 1) the HR asked me whether I have the required documents for the job? 2) then the HR asked me to Give my introduction 3) " What do you know about BPO/Customer Support? " 4) "Why do you want to work in C...
  • Ans. 1) Yes, I have all the documents the job required 2) My introduction: myself XYZ, I am 12th qualified and I am persuing my engineering, although my 4years are completed I have backlogs to clear, I am giving this interview on my 12th basis. I am completely a fresher , my hobbies are travelling, workouts and watching movies. I am looking for call center jobs as I have good English communication skills. I am hard w...
  • Answered by Haseeb Uddin
Round 3 - Versent Test 

(1 Question)

  • Q1. It was not an interview, it was an English communication computer based test on a app Test Description: It wanted to know our Reading, Listening, Speaking, Sentence Building and Quick thinking skills I h...
Round 4 - Technical 

(1 Question)

  • Q1. 1) It was a video call interview so Manager asked me to show my Id proof to confirm my location (whether I am in the city or not) 2) Asked me to Introduce myself 3) "What do you know about this job?"
  • Ans. 1) Id proof shown 2) Introduced myself in a same way as I introduced to the HR 3) in thi job you have to help the customer with his/her query
  • Answered by Haseeb Uddin

Interview Preparation Tips

Topics to prepare for 24/7 Customer Customer Service Executive interview:
  • Jam session
Interview preparation tips for other job seekers - 1) firstly you must wear a formal dress as to look professional in a face to face interview

2) before you answer the question for self Introduction, try to give them a greeting like : Firstly I would like to thank you for giving me this opportunity"

3) Add something more to your introduction, don't speak completely the same of what you have put in your resume

4) Speak Confidently and Naturally without hesitations like don't put aaaa's in between as they check your communication skills as this job's main and important role is to Listen and Speak to the Customer.

5) Don't interrupt the interviewer while he/she is questioning you, let him/her complete his/her question and then you reply.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

I applied via Walk-in and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. 1. Tell me about your self ? 2. Meaning of tech support and trouble shooting . 3. What dou you think about women emprovemwng .
  • Ans. 1 self introduction , we neec to talk slow and clear and fake it until you make it act cool and speak what you know about the situations genearlly....
  • Answered Anonymously
  • Q2. What is ment by tech support and trouble shooting
  • Ans. 

    Tech support involves providing assistance with technical issues while troubleshooting is the process of identifying and resolving problems.

    • Tech support involves providing assistance to customers who are experiencing technical issues with a product or service.

    • Troubleshooting is the process of identifying and resolving problems that are preventing a product or service from functioning properly.

    • Tech support and troublesh...

  • Answered by AI
  • Q3. Assisting the cx on some tech thing is known as tech assistance and doing a process for an electic gadeget to make it work good online is known as trouble shooting
Round 3 - Aptitude Test 

Verasant test for voice process

Round 4 - HR 

(4 Questions)

  • Q1. Tell me about your self
  • Q2. Self introduction cool and clear.
  • Q3. Why do you want to work in this company.
  • Q4. I want to start my carrier , and want to expirence the corparate culture.

Interview Preparation Tips

Topics to prepare for 24/7 Customer Sales Advisor interview:
  • English
  • English Typing
Interview preparation tips for other job seekers - Be chill try to communicate in a apolite with a pleasent tone and keep it simple..
Communicate as friendly as possiable ...

Sales Advisor Interview Questions asked at other Companies

Q1. What is customer service according to you?
View answer (4)

I was interviewed in Nov 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Online refund money customer care
  • Q2. Online refund money customer care XXXXX
  • Q3. Online refund money customer care XXXXX call
  • Q4. Call service center XXXXX

Interview Preparation Tips

Interview preparation tips for other job seekers - Online refund money customer care XXXXX Call now
Contribute & help others!
anonymous
You can choose to be anonymous

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer interview?
24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for 24/7 Customer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Customer Service, customer support, International Voice Process, international bpo and Communication Skills.
What are the top questions asked in 24/7 Customer interview?

Some of the top questions asked at the 24/7 Customer interview -

  1. What are different computer platforms availab...read more
  2. Do you know about our software? Have you ever used ...read more
  3. How to handle irritated user/ custom...read more
How long is the 24/7 Customer interview process?

The duration of 24/7 Customer interview process can vary, but typically it takes about less than 2 weeks to complete.

Recently Viewed

PHOTOS

InsuranceDekho

3 office photos

LIST OF COMPANIES

Credit Bajaar

Overview

INTERVIEWS

Muthoot Fincorp

No Interviews

INTERVIEWS

Thomson Reuters

No Interviews

REVIEWS

Sutherland Global Services

No Reviews

DESIGNATION

SALARIES

Sutherland Global Services

No Salaries

COMPANY BENEFITS

Intellect Design Arena

No Benefits

REVIEWS

Intellect Design Arena

No Reviews

REVIEWS

Intellect Design Arena

No Reviews

Tell us how to improve this page.

24/7 Customer Interview Process

based on 166 interviews

Interview experience

3.8
  
Good
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Accenture Interview Questions
3.8
 • 8.1k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
Teleperformance Interview Questions
3.9
 • 1.8k Interviews
WNS Interview Questions
3.4
 • 1k Interviews
Infosys BPM Interview Questions
3.6
 • 940 Interviews
HGS Interview Questions
3.9
 • 240 Interviews
View all

24/7 Customer Reviews and Ratings

based on 2.8k reviews

3.5/5

Rating in categories

3.5

Skill development

3.4

Work-life balance

3.0

Salary

3.3

Job security

3.6

Company culture

2.9

Promotions

3.3

Work satisfaction

Explore 2.8k Reviews and Ratings
Recruiter Intern (University Hiring)

Bangalore / Bengaluru

0-1 Yrs

Not Disclosed

Assistant Manager, Pricing and Analytics

Bangalore / Bengaluru

3-7 Yrs

Not Disclosed

Technical Lead - Full Stack

Bangalore / Bengaluru

6-11 Yrs

₹ 9.5-27 LPA

Explore more jobs
Digital Interaction Advisor
1.2k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Digital Interactive Specialist
998 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Advisor
523 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Digital Interaction Executive
374 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Executive
280 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare 24/7 Customer with

WNS

3.4
Compare

Genpact

3.8
Compare

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview