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24/7 Customer Associate Interview Questions and Answers

Updated 31 Jan 2023

24/7 Customer Associate Interview Experiences

1 interview found

Associate Interview Questions & Answers

user image Anonymous

posted on 31 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why do you want to join this company?
  • Q2. Why are you interested in customer service?
  • Q3. Tell me about yourself?
  • Q4. Do you know about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO involves contracting out specific business functions to a third-party service provider.

    • Common BPO services include customer support, accounting, and human resources.

    • BPO can help companies save costs and improve efficiency.

    • Examples of BPO companies include Accenture, IBM, and Infosys.

  • Answered by AI
  • Q5. Can you work under pressure?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep cool and don't get tensed. They don't ask anything irrelevant questions.

Interview questions from similar companies

I applied via LinkedIn and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Logical thinking and coding mcq which was moderate in difficulty

Round 3 - Coding Test 

Hard with data structure concepts

Interview Preparation Tips

Interview preparation tips for other job seekers - Gain more knowledge on data structure mostly practical knowledge would be helpful to you
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It's like very easy properly prepare for aptitude round

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell about yourself
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. 1. Tell me about your self 2. How will you allocate resource and what are the steps, what should be consider before allocating resource ? 3. How will you resolve conflict
  • Ans. 

    Answering interview questions about resource allocation and conflict resolution.

    • When allocating resources, consider the project requirements, team capabilities, and available resources.

    • Steps for resource allocation include identifying project needs, assessing resource availability, prioritizing tasks, and assigning resources accordingly.

    • Before allocating resources, factors like budget, time constraints, and skill sets ...

  • Answered by AI
  • Q2. How will u allocate resources (Steps) what do we need to consider beforce allocation ?
  • Ans. 

    Resource allocation requires careful planning and consideration of various factors.

    • Identify the goals and objectives of the project

    • Assess the available resources and their capabilities

    • Prioritize the tasks and allocate resources accordingly

    • Consider the timeline and deadlines

    • Monitor and adjust the allocation as needed

  • Answered by AI
  • Q3. How will u deal with conflict in resource management
  • Ans. 

    I will deal with conflict in resource management by promoting open communication, prioritizing tasks, and finding compromises.

    • Encourage open communication to address conflicts and concerns

    • Prioritize tasks based on urgency and importance

    • Find compromises that satisfy all parties involved

    • Delegate responsibilities effectively to avoid resource conflicts

    • Use conflict resolution techniques such as negotiation and mediation

    • Pro...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not apply at salesforce here are the reasons
1. Don't belive salesforce ratings all are fake.
2. The attrition rate is high and there are lot of office politics.
3. There is no values for employee contribution.
4. I have been scammed by saleforce talent team and the third party recruiters. I also reported this incident in ethicspoint but till now I haven't received proper resolution and appropriate response. Higher officials tried to conceal the case. Due to salesforce bad hiring choas I lost other opportunity . They haven't took any action on vendor and 2 employees. This shows that how they are empathetic and professional, It also clearly indicates that they are fake.
5. In my experiannce Saleforce resource management team (Bangalore) HR, Directors are biggest liars. They are unprofessional with lack of empathy. they are not honest.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Palindrome for a string`
  • Ans. 

    A palindrome for a string is a word, phrase, number, or other sequence of characters that reads the same forward and backward.

    • Check if the string is equal to its reverse to determine if it is a palindrome.

    • Ignore spaces and punctuation when checking for palindromes.

    • Examples: 'racecar', 'madam', '1221'

  • Answered by AI

Skills evaluated in this interview

Associate Interview Questions & Answers

Oracle user image amboxavatar

posted on 10 Jun 2021

I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Asked me to create a PowerPoint on how would I help the sales team with the selling pitch
  • Q2. Asked me to write an email summarizing my findings from the selling pitch deck
  • Q3. Guesstimate - how many flights are handled by Bangalore airport on a daily basis
  • Ans. 

    Around 600 flights are handled by Bangalore airport on a daily basis.

    • Bangalore airport is one of the busiest airports in India

    • It handles both domestic and international flights

    • On average, there are around 25-30 flights per hour

    • The number of flights may vary depending on the day of the week and time of the year

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills are very important
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic aptitude test and writing test

Round 2 - One-on-one 

(3 Questions)

  • Q1. Just normal interview
  • Q2. Introduction to oracle
  • Q3. Previous job profile
Round 3 - HR 

(1 Question)

  • Q1. Offer discussions
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was easy to moderate.

Round 2 - Coding Test 

This round was very tough.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ho through all DSA topics. And practise as much as you can, because its gonna help you.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Good place to interview in the campus

Round 2 - Technical 

(1 Question)

  • Q1. What is binary search
  • Ans. 

    Binary search is a search algorithm that finds the position of a target value within a sorted array.

    • Binary search works by repeatedly dividing the search interval in half.

    • It is more efficient than linear search for large arrays.

    • Example: Searching for the number 7 in the array [1, 3, 5, 7, 9, 11] using binary search.

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

1 hr,Maximal Sqauare problem,Apti questions

Round 2 - Technical 

(1 Question)

  • Q1. Technical questions of OOPs

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Associate interview?
24/7 Customer interview process usually has 2 rounds. The most common rounds in the 24/7 Customer interview process are Resume Shortlist and HR.
How to prepare for 24/7 Customer Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Communication Skills, Customer Service, Non Voice Process, Telecalling and bpo.

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24/7 Customer Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
24/7 Customer Associate Salary
based on 49 salaries
₹1.4 L/yr - ₹4 L/yr
63% less than the average Associate Salary in India
View more details

24/7 Customer Associate Reviews and Ratings

based on 15 reviews

3.5/5

Rating in categories

2.6

Skill development

2.9

Work-life balance

3.0

Salary

3.1

Job security

2.8

Company culture

2.7

Promotions

3.1

Work satisfaction

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