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24/7 Customer Associate Interview Questions and Answers

Updated 31 Jan 2023

24/7 Customer Associate Interview Experiences

1 interview found

Associate Interview Questions & Answers

user image Anonymous

posted on 31 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(5 Questions)

  • Q1. Why do you want to join this company?
  • Q2. Why are you interested in customer service?
  • Q3. Tell me about yourself?
  • Q4. Do you know about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO involves contracting out specific business functions to a third-party service provider.

    • Common BPO services include customer support, accounting, and human resources.

    • BPO can help companies save costs and improve efficiency.

    • Examples of BPO companies include Accenture, IBM, and Infosys.

  • Answered by AI
  • Q5. Can you work under pressure?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep cool and don't get tensed. They don't ask anything irrelevant questions.

Interview questions from similar companies

Associate Interview Questions & Answers

TCS user image Anonymous

posted on 12 Oct 2020

I applied via Referral and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic communication check, any thing about your self.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are bcom/ba/bsc stream then basic communication skills and for Accounts/commerce related must have Academics knowledge. Same for bsc/ba Aacdemigs knowledge.
Excel/ Microsoft office knowledge any computer laungage extra advantage.

Associate Interview Questions & Answers

TCS user image Anonymous

posted on 10 Aug 2021

I applied via Campus Placement and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your project?
  • Q2. What is the Latest embedded systems?
  • Ans. 

    The latest embedded systems are focused on IoT, AI, and machine learning.

    • Embedded systems are becoming more connected to the internet of things (IoT)

    • AI and machine learning are being integrated into embedded systems for improved performance

    • Low-power consumption and high-performance processors are being developed for embedded systems

    • Examples include Amazon Echo, Nest Thermostat, and Fitbit

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and review your full resume.. All the questions were asked in your resume only..

Skills evaluated in this interview

I was interviewed before May 2020.

Interview Questionnaire 

1 Question

  • Q1. Tell about urslf
  • Ans. 

    I am a highly motivated individual with a passion for learning and a strong work ethic.

    • I have a Bachelor's degree in Computer Science from XYZ University.

    • I have completed several internships in software development, including one at ABC Company where I worked on a team to develop a mobile app.

    • I am proficient in several programming languages, including Java, Python, and C++.

    • I am a quick learner and enjoy taking on new c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication

Associate Interview Questions & Answers

TCS user image Anonymous

posted on 17 Nov 2019

Interview Questionnaire 

7 Questions

  • Q1. 1. Tell me little about yourself
  • Q2. 2. What is your job role? (Very important question that will be asked many times during different phases of the interview)
  • Q3. What additional training/ job role(multiple roles)/ experince have you had in this field?
  • Ans. 

    I have completed additional training in project management and have experience in multiple roles within the field.

    • Completed a project management certification course

    • Served as a project coordinator for a major client project

    • Managed a team of junior associates in a previous role

  • Answered by AI
  • Q4. Where do you see yourself and your family in the next 3 years?
  • Q5. Tell me what part of your job do you like best/ An interesting day at your office?
  • Ans. 

    I enjoy the problem-solving aspect of my job the most. An interesting day at the office involves collaborating with colleagues to find creative solutions.

    • Collaborating with colleagues to brainstorm solutions

    • Using critical thinking skills to analyze complex problems

    • Implementing innovative solutions to improve processes

    • Celebrating successful outcomes with team members

  • Answered by AI
  • Q6. What was the biggest challenge you faced in life and how you coped with it?
  • Q7. What is your biggest accomplishment?

I applied via Approached by Company and was interviewed before May 2018. There were 6 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. This is face to face interview... They are observing our behaviour... Attitude... Etc
  • Q2. Introduce u r self....
  • Ans. 

    I am a dedicated and hardworking individual with a passion for learning and growth.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • I have 3 years of experience working in marketing and sales roles.

    • I am proficient in Microsoft Office Suite and have strong communication skills.

    • I am a team player and enjoy collaborating with others to achieve common goals.

  • Answered by AI
  • Q3. U r carrier objections
  • Q4. About TCS
  • Q5. Why should u select TCS
  • Ans. 

    TCS is a global leader in IT services with a strong reputation for innovation and client satisfaction.

    • TCS has a proven track record of delivering high-quality services to clients worldwide.

    • TCS offers a wide range of opportunities for career growth and development.

    • TCS values diversity and inclusion, creating a supportive work environment for employees.

    • TCS invests in cutting-edge technologies and training programs to kee

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: Any kind of topic u cn select... Sales, accounts, service

Round: Test
Experience: Aptitude test... Mathematic and problem solving... General knowledge is very important

Round: Telephonic
Experience: This is final round... BH directly interact with us...

General Tips: Be confident... Be clam.... Keep smiling face... That is the way to win
Skills: Communication, Body Language, Leadership, Presentation Skills, Time Management
Duration: <1 week

I applied via Walk-in and was interviewed before Sep 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell us about yourself
  • Q2. What made you to choose Accenture?
  • Q3. Speak about something for atleast 5 mins( to check verbal communication)
  • Q4. How much salary are you expecting?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous and don't prepare too much cuz it'll just make the convo go more artificial so be relaxed/confident and just go with the flow.. keep it real

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Regarding excel and SAP

Interview Preparation Tips

Interview preparation tips for other job seekers - Be preaperd for the role for which you ra egoing

I applied via Referral and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Based upon your previous jobs and resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Better prepare well with the content that has provided in the resume

I applied via Naukri.com and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Talk about any topic for atleast 3mins

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with any topic and talk confidently with out stoping.
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24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Associate interview?
24/7 Customer interview process usually has 2 rounds. The most common rounds in the 24/7 Customer interview process are Resume Shortlist and HR.
How to prepare for 24/7 Customer Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Communication Skills, Customer Service, Non Voice Process, Telecalling and bpo.

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24/7 Customer Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
24/7 Customer Associate Salary
based on 49 salaries
₹1.4 L/yr - ₹4 L/yr
62% less than the average Associate Salary in India
View more details

24/7 Customer Associate Reviews and Ratings

based on 15 reviews

3.5/5

Rating in categories

2.6

Skill development

2.9

Work-life balance

3.0

Salary

3.1

Job security

2.8

Company culture

2.7

Promotions

3.1

Work satisfaction

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