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24/7 Customer Operations Manager Interview Questions and Answers

Updated 14 Jun 2024

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Operations Manager Interview Questions

user image Anonymous

posted on 14 Jun 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Group Discussion Round

Will be given a topic to discuss and will be monitored to see who is doing good

2

Aptitude Test Round

Set of questions to clear the assessment

3

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. Role play to understand customer service skills

Operations Manager Jobs at 24/7 Customer

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Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Key skills obtained in current role
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before Apr 2023.

1 Interview Round

1

Case Study Round

They ask about Amazon LPs a lot.

I applied via Referral and was interviewed in Jun 2018.

2 Interview Rounds

Interview Preparation Tips

Round: Discussion
Experience: The Senior Manager made me wait for over 3 hours and called me to the discussion even without looking at my profile and asked me if I was carrying a copy of it. He skimmed through the profile asking some questions and said the interview was over.

General Tips: Heard that ADP is a nice place to go work but the interview process is very poor.
Duration: 1-4 weeks
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Nov 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What is Account receivable
  • Q2. What is Account payable
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Dec 2023.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Can you tell me about yourself and your professional experience?
2

HR Round (1 Question)

  • Q1. Scenario-based questions were presented for you to answer
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

About news profile of the company

3

One-on-one Round (1 Question)

  • Q1. It was good very professional

Team Lead Operations Interview Questions

UKG user image Ankit Verma

posted on 2 Mar 2022

1 Interview Round

1

Technical Round (1 Question)

  • Q1. About your roles and responsibilities.

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazing company to work with.
Good Work environment.
Amazing hikes.
Good Management.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Key skills obtained in current role
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before Apr 2023.

1 Interview Round

1

Case Study Round

They ask about Amazon LPs a lot.

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Operations Manager interview?
24/7 Customer interview process usually has 3 rounds. The most common rounds in the 24/7 Customer interview process are Group Discussion, Aptitude Test and One-on-one Round.
How to prepare for 24/7 Customer Operations Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Operations Management, Attrition, BPO Management, Bpo Operations and CSAT.

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24/7 Customer Operations Manager Salary
based on 48 salaries
₹7.1 L/yr - ₹15 L/yr
5% more than the average Operations Manager Salary in India
View more details

24/7 Customer Operations Manager Reviews and Ratings

based on 8 reviews

4.3/5

Rating in categories

4.7

Skill development

3.4

Work-Life balance

3.3

Salary & Benefits

4.3

Job Security

4.4

Company culture

3.7

Promotions/Appraisal

4.3

Work Satisfaction

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