2 24/7 Customer Operations Manager Interview Questions & Answers | Complete Prep Guide 2025

24/7 Customer Operations Manager Interview Experiences

1 interview found

Operations Manager Interview Questions & Answers

Anonymous

posted on 14 Jun 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Group Discussion

Will be given a topic to discuss and will be monitored to see who is doing good

Round 2 - Aptitude Test

Set of questions to clear the assessment

Round 3 - One-on-one

(2 Questions)

Q1. Self introduction

Add your answer

Q2. Role play to understand customer service skills

Add your answer

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Interview questions from similar companies

Operations Manager Interview Questions & Answers

Genpact

Anonymous

posted on 7 May 2017

I was interviewed before May 2016.

Interview Questionnaire

1 Question

Q1. Impairments

Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Resume details were examined
Tips: Keep resume short and crisp. To the ppoint

Round: Technical + HR Interview
Experience: Resume details were examined
Tips: Keep resume short and crisp. To the ppoint

Assistant Manager Interview Questions & Answers

Genpact

Anonymous

posted on 9 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - HR

(1 Question)

Q1. Basic information - Go through your resume

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Last job experience and in depth knowledge about what we did i last organization

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Senior manager round

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Interview Preparation Tips

Interview preparation tips for other job seekers - Go prepared, be polite and honest. Never lie or add something in your resume that yout don't know

Assistant Manager Interview Questions & Answers

Genpact

Anonymous

posted on 24 Mar 2021

I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. Ratio analysis, credit analysis , case study

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be prepare with finance and accounting basics, credit analysis

Assistant Manager Interview Questions & Answers

Genpact

Anonymous

posted on 29 May 2020

Interview Questionnaire

2 Questions

Q1. Accounting question asked

Add your answer

Q2. Answer has been given accordingly

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was an average interview. If you have good experience of MNC culture and you have short notice period of your existing company then they can hire you.

Assistant Manager Interview Questions & Answers

Genpact

Anonymous

posted on 3 Jul 2022

I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. About role in previous company

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in the interview, read job profile carefully before interview

Assistant Manager Interview Questions & Answers

Genpact

Anonymous

posted on 26 Sep 2021

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire

7 Questions

Q1. Why you want to change the Job ?

View 6 more answers

Q2. What is accrual account and Journal entry ?

Ans.

Accrual account is a type of account that records revenue or expenses that have been earned or incurred but not yet received or paid.

Accrual accounting recognizes revenue and expenses when they are earned or incurred, regardless of when the cash is received or paid.
Accrual accounts are used to record these transactions until they are paid or received.
Journal entry is the process of recording a transaction in the accoun...

Answered by AI

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Q3. What is prepaid accounts and its journal entry ?

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Q4. Difference between the amortization and Depreciation ?

Ans.

Amortization is for intangible assets while Depreciation is for tangible assets.

Amortization is the process of spreading the cost of an intangible asset over its useful life.
Depreciation is the process of spreading the cost of a tangible asset over its useful life.
Amortization is used for assets like patents, copyrights, and trademarks.
Depreciation is used for assets like buildings, machinery, and vehicles.
Both methods...

Answered by AI

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Q5. Golden Rules

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Q6. Reconciliations meaning and process

Ans.

Reconciliations involve comparing financial records to identify discrepancies and resolve them.

Reconciliations are important for ensuring accuracy in financial reporting.
The process involves comparing two sets of records, such as bank statements and accounting records.
Any discrepancies are identified and investigated to determine the cause.
Examples of reconciliations include bank reconciliations, accounts receivable re

Answered by AI

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Q7. Self Introduction ?

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Interview Preparation Tips

Interview preparation tips for other job seekers - If you are applying for R2R, you should know the Accounts. 1st question of the Interviewer would be Introduction. He wants to know why you want to change your Job.

Operations Manager Interview Questions & Answers

Genpact

posted on 22 Jan 2022

I applied via Naukri.com and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Group Discussion

Had a interview round with AVO operations 2 of them,then finally with process VP

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Prepared to givetell your success stories

Assistant Manager Interview Questions & Answers

Genpact

Anonymous

posted on 21 Jun 2022

I applied via Approached by Company and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Personal background and work experience.

Ans. Explain about yourself and work experience confidently.

Answered by slygorilla

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Personal background, education and work experience. Bit about vendor and contract management.

Ans. It's been almost 2 years don't remember exactly what I answered.

Answered by slygorilla

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Depends for which profile you're appearing for the interview.

Operations Manager Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 22 Mar 2021

I applied via Referral and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire

3 Questions

Q1. Tell me about 2 challenges you faced and how you overcame them

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Q2. What are your weaknesses

Add your answer

Q3. Where do you see yourself 5 years from now?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Key is to understand is that for generic questions, there are no right or wrong answers. Questions like - where do you see yourself in 5 years, your strengths and weaknesses, why do you want to relocate etc are questions which are used to strengthen or weaken the perception about you. Be prepared, do not fret, or worry post the interview if you have given the right answer or not as there is no right answer. however it helps to be prepared to questions of this nature so that you can provide a better response.

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Operations Manager interview?

24/7 Customer interview process usually has 3 rounds. The most common rounds in the 24/7 Customer interview process are Group Discussion, Aptitude Test and One-on-one Round.

How to prepare for 24/7 Customer Operations Manager interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Operations Management, Attrition, BPO Management, Bpo Operations and CSAT.

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24/7 Customer Operations Manager Salary

based on 47 salaries

₹6.9 L/yr - ₹14 L/yr

5% less than the average Operations Manager Salary in India

View more details

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