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24/7 Customer Operations Manager Interview Questions and Answers

Updated 14 Jun 2024

24/7 Customer Operations Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Will be given a topic to discuss and will be monitored to see who is doing good

Round 2 - Aptitude Test 

Set of questions to clear the assessment

Round 3 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Role play to understand customer service skills

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Key skills obtained in current role

I applied via Referral and was interviewed in Jun 2018. There were 2 interview rounds.

Interview Preparation Tips

Round: Discussion
Experience: The Senior Manager made me wait for over 3 hours and called me to the discussion even without looking at my profile and asked me if I was carrying a copy of it. He skimmed through the profile asking some questions and said the interview was over.

General Tips: Heard that ADP is a nice place to go work but the interview process is very poor.
Duration: 1-4 weeks
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years
  • Ans. 

    In 5 years, I see myself as a seasoned Operations Analyst leading a team and implementing innovative strategies to drive efficiency and growth.

    • Leading a team of analysts and collaborating with other departments

    • Implementing new technologies and processes to streamline operations

    • Continuing professional development through certifications and training

    • Contributing to the overall success and growth of the company

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is Account receivable
  • Q2. What is Account payable
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Can you tell me about yourself and your professional experience?
  • Ans. 

    I am a detail-oriented professional with experience in operations management and process improvement.

    • Over 5 years of experience in operations management

    • Skilled in process improvement and efficiency

    • Strong attention to detail and problem-solving abilities

    • Previous roles include Operations Coordinator at Company X and Operations Manager at Company Y

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Scenario-based questions were presented for you to answer
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

About news profile of the company

Round 3 - One-on-one 

(1 Question)

  • Q1. It was good very professional
Round 1 - Technical 

(1 Question)

  • Q1. About your roles and responsibilities.

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazing company to work with.
Good Work environment.
Amazing hikes.
Good Management.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Key skills obtained in current role

I applied via Referral and was interviewed in Jun 2018. There were 2 interview rounds.

Interview Preparation Tips

Round: Discussion
Experience: The Senior Manager made me wait for over 3 hours and called me to the discussion even without looking at my profile and asked me if I was carrying a copy of it. He skimmed through the profile asking some questions and said the interview was over.

General Tips: Heard that ADP is a nice place to go work but the interview process is very poor.
Duration: 1-4 weeks

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Operations Manager interview?
24/7 Customer interview process usually has 3 rounds. The most common rounds in the 24/7 Customer interview process are Group Discussion, Aptitude Test and One-on-one Round.
How to prepare for 24/7 Customer Operations Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Operations Management, Attrition, BPO Management, Bpo Operations and CSAT.

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24/7 Customer Operations Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
24/7 Customer Operations Manager Salary
based on 51 salaries
₹7.1 L/yr - ₹15.8 L/yr
7% more than the average Operations Manager Salary in India
View more details

24/7 Customer Operations Manager Reviews and Ratings

based on 9 reviews

4.4/5

Rating in categories

4.5

Skill development

3.7

Work-life balance

3.4

Salary

4.5

Job security

4.5

Company culture

4.0

Promotions

4.4

Work satisfaction

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