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24/7 Customer Process Associate Interview Questions and Answers

Updated 7 Oct 2024

24/7 Customer Process Associate Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Speak on random topics
  • Ans. 

    Speaking on random topics to showcase communication skills and knowledge on various subjects.

    • Discussing current events or news

    • Sharing personal hobbies or interests

    • Talking about favorite books, movies, or TV shows

    • Exploring travel experiences or dream destinations

  • Answered by AI
  • Q2. Type the topic what they given

Interview Preparation Tips

Interview preparation tips for other job seekers - improve communication skills

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Interview questions from similar companies

I was interviewed in May 2017.

Interview Preparation Tips

Round: Test
Duration: 1 hour 5 minutes
Total Questions: 5

Skills: Integrity, Intelligence
College Name: Shasun jain college

Interview Questionnaire 

1 Question

  • Q1. What do you know about company Education and other question Fluent in english is must

Interview Preparation Tips

Round: Test
Experience: Normal typing test and some aptitude question

I applied via Approached by Company and was interviewed before Feb 2017. There were 3 interview rounds.

Interview Preparation Tips

General Tips: I was Interviewed by Hr Person then Had to gone through aptitude test thereafter i had gone through operations rounds where operations manager asked some tricky mathematics questions orally..after that Clearing all three to four rounds HR told me abt my selection.. This is Fr Non Voice Practitioner profile intially in Health insurance Aetna process after training it Calles as Process Associate.
Skills: English grammer test n Mathemaical questions., Communication, Body Language, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I applied via Approached by Company and was interviewed before Nov 2017. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What did you do last day.
  • Ans. 

    I worked on analyzing data and preparing reports for a client project.

    • Analyzed data sets to identify trends and patterns

    • Prepared detailed reports outlining key findings

    • Communicated with team members to discuss project progress

  • Answered by AI
  • Q2. Introduction
  • Q3. Why do you want to join Genpact.
  • Ans. 

    I want to join Genpact because of its reputation for providing excellent career growth opportunities and a dynamic work environment.

    • Genpact is known for its focus on employee development and training programs

    • I am impressed by Genpact's innovative approach to business process management

    • I believe working at Genpact will allow me to enhance my skills and contribute to the company's success

  • Answered by AI

Interview Preparation Tips

General Tips: All the rounds were taken in a single day.
I would like to recommend the job seekers to join it without any kind of headache.
Skills: Communication And Confidence, Communication And Confidence, Communication, Body Language, Problem Solving
Duration: 1-4 weeks

I was interviewed before Jul 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just explained educational and priffessional experience.
Tips: Always tell about your experience and education in detail.

Round: Test
Experience: Just solved the prob
Duration: 1 hour
Total Questions: 60

I applied via Naukri.com and was interviewed before Aug 2016. There were 8 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. 2 managers and 1 senior manager take the interview
  • Q2. HR ask few questions about education and personal details
  • Q3. 1. Why you selected Genpact? 2. What is your hobbies? 3. What will you do if you are not selected?
  • Ans. 

    I selected Genpact because of its strong reputation in the industry and its focus on career growth and development.

    • I selected Genpact because of its strong reputation in the industry

    • Genpact is known for its focus on career growth and development

    • I believe Genpact will provide me with valuable learning opportunities

    • I am impressed by Genpact's commitment to innovation and technology

  • Answered by AI

Interview Preparation Tips

Round: Typing test
Experience: We should type atleast 25 words per minute with 100 percent accuracy

Round: Voice versant
Experience: They give one sheet to us and we have to read those lines before going to take a call.
Then system pronounce few sentences, we have to repeat again.
System ask us to read lines with correct pronunciation

Round: Arithmetic and reasoning
Experience: Atleast we should get 50 percent in this test

General Tips: Just be confident and speak fluent English and improve subject knowledge
Skills: Communication And Confidence, Body Language, Problem Solving, Presentation Skills
Duration: 1-4 weeks

I was interviewed before Sep 2016.

Interview Questionnaire 

4 Questions

  • Q1. Tell about yourself
  • Ans. 

    I am a dedicated and detail-oriented Process Associate with experience in handling various tasks efficiently.

    • Experienced in managing and organizing data

    • Proficient in using software and tools for data analysis

    • Strong attention to detail and accuracy

    • Excellent communication and problem-solving skills

    • Ability to work independently and as part of a team

  • Answered by AI
  • Q2. Basic knowledge of Accounting
  • Q3. Situational question on if and if
  • Q4. Would ask about your stream

Interview Preparation Tips

Round: HR Interview
Tips: Candidate needs to be prepared on self introduction and basic accounting knowledge if been interviewed for an accounting profile.

Round: Case Study Interview
Experience: A case study may be given and the candidates opinion is been asked on that particular situation.
Tips: Read about case studies and be prepared.
Be honest.
Just tell what you really think and what you"ll actually do when are indulged in that situation and be smart too.

Round: Technical Interview
Experience: Different accounting concepts & conventions.
Journal entries for outstanding & prepaid expenses etc..,
Tips: Refer accounting concepts & conventions and journal entries

Skills: Communication And Confidence
College Name: Deccan School of Management

Interview Questionnaire 

2 Questions

  • Q1. The first round will be self introduction and few question relates to our subject.
  • Q2. Are you flexible with rotational shifts?
  • Ans. 

    Yes, I am flexible with rotational shifts and have previous experience working in different shifts.

    • I have no issues with working in rotational shifts

    • I have successfully worked in different shifts in my previous job

    • I understand the importance of flexibility in a role like this

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: in second round amcat online aptitude test will be conducted.
in that topics will be arithmetics, reasoing, english and finace will the sections. one should qualify the amcat to get short listed.

I was interviewed before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Why you want to join the genpact?
  • Ans. 

    I want to join Genpact because of its reputation for providing excellent career growth opportunities and a positive work environment.

    • Genpact has a strong reputation in the industry for providing excellent career growth opportunities

    • I am impressed by the positive work environment and culture at Genpact

    • I believe that working at Genpact will help me enhance my skills and knowledge in the field of process management

  • Answered by AI
  • Q2. How much salary you expect ?
  • Ans. 

    I expect a competitive salary based on my qualifications and experience.

    • I have researched the average salary range for Process Associates in the industry.

    • I have considered my qualifications, experience, and the responsibilities of the role.

    • I am open to negotiation and willing to discuss the salary package.

    • I value fair compensation for my skills and contributions.

    • I believe a mutually beneficial salary package will be de

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 1 hour
Total Questions: 100

Round: Manager Round
Experience: One on one meet with manager.

Skills: Communication And Confidence, Knowledge About The Company, Behavioural Skills, General Knowledge, Accounting, Accuracy
College Name: Mds University
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24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Process Associate interview?
24/7 Customer interview process usually has 1 rounds. The most common rounds in the 24/7 Customer interview process are Technical.
How to prepare for 24/7 Customer Process Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are BPO Non Voice, Blended Process, Chat Support, Customer Service and Customer Support.
What are the top questions asked in 24/7 Customer Process Associate interview?

Some of the top questions asked at the 24/7 Customer Process Associate interview -

  1. speak on random top...read more
  2. type the topic what they gi...read more

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24/7 Customer Process Associate Interview Process

based on 1 interview

Interview experience

3
  
Average
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24/7 Customer Process Associate Salary
based on 48 salaries
₹1.9 L/yr - ₹3.6 L/yr
5% less than the average Process Associate Salary in India
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24/7 Customer Process Associate Reviews and Ratings

based on 14 reviews

2.8/5

Rating in categories

3.5

Skill development

3.3

Work-life balance

2.6

Salary

2.8

Job security

4.3

Company culture

2.6

Promotions

2.6

Work satisfaction

Explore 14 Reviews and Ratings
Process Associate|| International Chat Process||

Bangalore / Bengaluru

0-3 Yrs

₹ 2.5-3 LPA

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