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24/7 Customer Process Associate Interview Questions and Answers

Updated 7 Oct 2024

24/7 Customer Process Associate Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Speak on random topics
  • Ans. 

    Speaking on random topics to showcase communication skills and knowledge on various subjects.

    • Discussing current events or news

    • Sharing personal hobbies or interests

    • Talking about favorite books, movies, or TV shows

    • Exploring travel experiences or dream destinations

  • Answered by AI
  • Q2. Type the topic what they given

Interview Preparation Tips

Interview preparation tips for other job seekers - improve communication skills

Process Associate Jobs at 24/7 Customer

View all

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How important is for you to celebrate Christmas?
  • Ans. Basically here they wanted to know if you would be flexible enough to work on Christmas day. The reason because December happens to be a crucial month for year end and the workload is overwhelming. So the crux of the question is you only get one day leave for Christmas I.e Christmas day else you are asked to work. It may happen that your leaves are not approved at all the rest of the days depending on the situation. Ha
  • Answered Anonymously
  • Q2. How often have you been given negative feedback?

Interview Preparation Tips

Interview preparation tips for other job seekers - They want to know how flexible you are and will you be available for business as and when required. That includes stretched hours, overtime.

I applied via Naukri.com and was interviewed before Jul 2016. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduce yourself
  • Ans. 

    I am a detail-oriented individual with experience in data processing and analysis.

    • Experienced in data entry and verification

    • Proficient in using Microsoft Excel and other data processing tools

    • Strong attention to detail and accuracy

    • Ability to work efficiently in a fast-paced environment

  • Answered by AI
  • Q2. Explain your prior experience
  • Ans. 

    I have 2 years of experience in data entry and processing tasks for a logistics company.

    • Performed data entry tasks accurately and efficiently

    • Processed orders and invoices using company software

    • Maintained organized records of shipments and deliveries

  • Answered by AI
  • Q3. Reason for job change
  • Ans. 

    Seeking new challenges and growth opportunities

    • Looking for a more challenging role to further develop my skills

    • Interested in exploring new industries or sectors

    • Seeking better work-life balance or company culture

    • Wanting to relocate for personal reasons

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Grammar, Mental ability, Essay writing.

Basics only.

Round: Manager Round
Experience: Same as HR round. Explained about his process, Shift timings etc...

General Tips: When I joined ADP was amazing. But now ...ADP is no more a good company. It lost it's culture. Entire Management got changed and they're just senseless, this must be the dumbest management ever ADP had.
Until and unless you don't have any other job in hand, then only join ADP. After joining... Try other companies and abscond. Nothing they can do to you.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Decision Making Skills
Duration: <1 week

Interview Questionnaire 

5 Questions

  • Q1. Questions on Sales cycle and Oracle products like HCM, ERP, EPM and other cloud services
  • Q2. Questions on Current IT Trends
  • Q3. Questions on Financial Analytics (Profitability ratios and financial modeling) and product bench marking approach
  • Q4. Questions on CLoud, IoT, Blockchain Trends and applications across industries
  • Q5. Face to Face questions - Guesstimate and Case Study, 2 subsequent interviews on Case Study with Manager and Director

I applied via Referral and was interviewed before Aug 2020. There were 5 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and should communicate well in English. Be Truth.

I applied via Campus Placement and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Introduction and asked about my role model

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and make your self comfortable with the interviewer

I applied via Referral and was interviewed in May 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self Introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviewers wanted to test our knowledge and communication skills. All the questions asked to me were related to degree.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group Discussion with 10 people. Random topic

Round 3 - One-on-one 

(2 Questions)

  • Q1. Candid, resume based
  • Q2. Tell me something about yourself? Your strengths?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest, don't lie, be clear, resume should match keywords
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell Me about yourself ? what are the responsibilities in the current job? How soon can you join the organization? What are the basic US tax rules? Tell me about the experience when you went out of your w...
  • Q2. How would your teammates describe you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just relax and make sure you only answer what they have asked for
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Job profile in previous post

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Process Associate interview?
24/7 Customer interview process usually has 1 rounds. The most common rounds in the 24/7 Customer interview process are Technical.
How to prepare for 24/7 Customer Process Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are BPO Non Voice, Blended Process, Chat Support, Customer Service and Customer Support.
What are the top questions asked in 24/7 Customer Process Associate interview?

Some of the top questions asked at the 24/7 Customer Process Associate interview -

  1. speak on random top...read more
  2. type the topic what they gi...read more

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24/7 Customer Process Associate Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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24/7 Customer Process Associate Salary
based on 49 salaries
₹1.9 L/yr - ₹3.6 L/yr
5% less than the average Process Associate Salary in India
View more details

24/7 Customer Process Associate Reviews and Ratings

based on 15 reviews

3.1/5

Rating in categories

3.7

Skill development

3.6

Work-life balance

2.7

Salary

2.8

Job security

4.4

Company culture

2.9

Promotions

3.0

Work satisfaction

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