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based on 2.9k Reviews

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24/7 Customer Process Associate Reviews

Updated 31 Jan, 2025

Overall Rating

2.8/5

based on 14 reviews

Rating distribution

5

5 (35.7%)

4

5 (35.7%)

3

1 (7.1%)

2

1 (7.1%)

1

2 (14.3%)

Category Ratings

4.3

Company culture

3.5

Skill development

3.3

Work-life balance

2.8

Job security

2.6

Salary

2.6

Promotions

2.6

Work satisfaction

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

78% employees reported

Flexible timing

60% employees reported

Within city

57% employees reported

View more detailed insights

Gender based rating

2.7

Rated by Women

4 reviews

3.2

Rated by Men

10 reviews

24/7 Customer is rated 2.8 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction wit ... Read more

24/7 Customer is rated 2.8 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Process Associate in Hyderabad / Secunderabad

Full Time

·

Digital Marketing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 31 Jan 2025

Likes

Work coordination

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Inbound calls Hectic

Work Details

Work days: Monday to Saturday (Strict Timings)

Process Associate in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 16 Dec 2024

Likes

Work culture is amazing but not the higher authorities

Company culture - Excellent

Dislikes

The toxic and political work culture between managers and agents

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Process Associate in Hyderabad / Secunderabad

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Oct 2023

Likes

Good to learn new things

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

package

Process Associate in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 May 2023

Likes

Best thing is weekly two week off

Company culture - Excellent
Work-life balance - Excellent

Dislikes

Night shifts

Job security - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Process Associate in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Apr 2021

Likes

Nothing to note.

Dislikes

Unmanageable mangers.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Read 24/7 Customer Process Associate Reviews based on locations

4.3

Hyderabad / Secunderabad

(8)

1.8

Bangalore / Bengaluru

(5)

Process Associate in Hyderabad / Secunderabad

Full Time

·

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Dec 2022

Likes

Facilities provided to employees

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

They pay very less salary compare to market.

Promotions - Poor

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Process Associate in 5th floor, NSL building, Uppal, Hyderabad, Telangana.

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 May 2022

Likes

The company 24 7 ai is a good company it holds many processes, but the process which I was working the management was unprofessional, they are so mean and selfish.

Dislikes

Manager, his name is Gandhi, very unprofessional for the name.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Just managing my job as need an good opportunity while we have been gone through COVID situation.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Nothing is provided free everything is deducted for salary.

You are reading trusted reviews. Keep reading to find out more about 24/7 Customer.

Process Associate in Bangalore / Bengaluru

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Oct 2021

Likes

The environment was too good to work in 247.ai

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Securities

Work Details

Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Process Associate in Hyderabad / Secunderabad

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 22 Jan 2021

Likes

Hope no job security impose more pressure

Dislikes

Low CTC, resolution of queries (won't be taken cared ) they find more ways to chop off salary

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

I have learnt how corporate people struggle

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Process Associate in Hyderabad / Secunderabad

Customer support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Mar 2019

Likes

Good

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Shift allowance

Work Details

technical non voice process

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Process Associate in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Jul 2018

Likes

Na

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Na

Work Details

Work days: Rotational Shift (Flexible Timings)

Process Associate in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 10 Jan 2019

Likes

Good support

Skill development - Good
Promotions - Good
Work satisfaction - Good

Dislikes

Salary

Work Details

Common

Work days: Rotational Shift (Flexible Timings)

Process Associate in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Apr 2018

Likes

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Overall Rating

Good

Process Associate in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

posted on 23 Feb 2024

Overall Rating

Excellent

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Process Associate Jobs at 24/7 Customer

Process Associate|| International Chat Process||

Bangalore / Bengaluru

0-3 Yrs

₹ 2.5-3 LPA

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HQ - San Jose,California, United States
Software Product
5k-10k Employees (India)
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24/7 Customer Process Associate Reviews by Locations

24/7 Customer Process Associate Hyderabad / Secunderabad Reviews
24/7 Customer Process Associate Bangalore / Bengaluru Reviews

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 78% of employees ...reported the working days at 24/7 Customer as Rotational Shift. 60% employees reported the work timings at 24/7 Customer as Flexible timing. Read more

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24/7 Customer Process Associate Reviews

24/7 Customer Office Photos

+6

more

24/7 Customer Process Associate Salary

based on 49 salaries

₹1.9 L/yr - ₹3.6 L/yr

At par with the average Process Associate Salary in India

View more details

Employee Benefits for 24/7 Customer Process Associate

Office cab/shuttle

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

Annual health checkup

0 total responses

View All

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