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Firstsource Solutions Non Voice Process Associate Interview Questions, Process, and Tips
Top Firstsource Solutions Non Voice Process Associate Interview Questions and Answers
- Q1. 3rd what is insurance
- Q2. What is customer service?
- Q3. How to manage stress
Firstsource Solutions Non Voice Process Associate Interview Experiences
6 interviews found
I applied via Walk-in
(2 Questions)
- Q1. Tell me about your self
- Q2. Hobbies , project explanation
Typing , computer knowledge
(2 Questions)
- Q1. Why should hire you
- Q2. How to manage stress
- Ans.
Managing stress involves practicing self-care, setting boundaries, seeking support, and engaging in relaxation techniques.
Practice self-care by getting enough sleep, eating well, and exercising regularly.
Set boundaries by learning to say no, prioritizing tasks, and taking breaks when needed.
Seek support from friends, family, or a therapist to talk about your feelings and get advice.
Engage in relaxation techniques such ...
Selected
I applied via Walk-in and was interviewed in Sep 2023. There was 1 interview round.
(4 Questions)
- Q1. Explain about bpo?
- Ans.
BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.
BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, data entry, and more.
It helps companies focus on their core competencies while reducing costs and improving efficiency.
BPO services can be offered ons...
- Q2. Bpo is a business process outsourcing
- Q3. Tell me about your self
- Q4. Explain about yourself
Interview Preparation Tips
Monisha
I applied via Walk-in and was interviewed in Sep 2023. There were 4 interview rounds.
(1 Question)
- Q1. Explain the topic anything you want for a one minute
Basic questions from computer
(1 Question)
- Q1. They asked everyting is okay like shift salary
(2 Questions)
- Q1. What is about your self
- Q2. If have any previous experience
Interview Preparation Tips
Firstsource Solutions interview questions for designations
Selected
I applied via Naukri.com and was interviewed in Dec 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Madam asked me to tell me something about yourself, then he described the job role and what is the package and where to work and also helped me how to answer with manager sir in OPS round
- Q2. Madam asked me to refer my friends
(5 Questions)
- Q1. Sir asked me to tell something about yourself
- Q2. And sir asked to by family background
- Q3. 3rd what is insurance
- Ans.
Insurance is a contract that provides financial protection or reimbursement against losses or damages.
Insurance is a form of risk management primarily used to hedge against the risk of a contingent or uncertain loss.
It involves the transfer of the risk of a loss from one entity to another in exchange for payment.
Common types of insurance include health insurance, life insurance, auto insurance, and property insurance.
I...
- Q4. Are you okay with night shifts
- Q5. Sir also discussed about job description, and told one way cap
Interview Preparation Tips
I applied via Company Website and was interviewed in Feb 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Introduce yourself??
- Ans.
I am a dedicated and experienced Non Voice Process Associate with strong communication and problem-solving skills.
I have a Bachelor's degree in Business Administration.
I have worked as a Non Voice Process Associate for 3 years at XYZ Company.
I am proficient in using various software and tools for data entry and analysis.
I have excellent attention to detail and can handle multiple tasks efficiently.
I have strong interpe...
- Q2. What is customer service?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer queries and concerns promptly and effectively.
It includes providing information about products or services, handling complaints, and resolving issues.
Good customer service can lead to customer satisfaction, loyalty, and repeat business.
Examples of customer service inclu...
- Q3. What is your goal in future?
- Ans.
To excel in my career and contribute to the growth of the organization.
To continuously learn and develop new skills
To take on leadership roles and responsibilities
To achieve professional growth and advancement
To make a positive impact on the organization's success
To build a successful and fulfilling career
Interview Preparation Tips
- About any customer service
Try and try until you get success
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Interview questions from similar companies
I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Self Introduction
- Q2. Who is your role model and why ?
- Ans.
My role model is my mother because of her resilience, compassion, and work ethic.
My mother has always shown incredible resilience in the face of adversity, which inspires me to never give up.
She is also the most compassionate person I know, always putting others' needs before her own.
Her strong work ethic has taught me the importance of hard work and dedication in achieving success.
Grammar and Personality Development
(2 Questions)
- Q1. Self Introduction
- Q2. What is favourite destination ?
- Ans.
My favourite destination is the serene beaches of Maldives.
Maldives is known for its crystal clear waters and white sandy beaches
The overwater bungalows in Maldives offer a luxurious and relaxing experience
Activities such as snorkeling, diving, and sunset cruises are popular in Maldives
Non Voice Process Associate Interview Questions & Answers
WNS
Amruta Rajendra Pilane
posted on 10 May 2024
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
(3 Questions)
- Q1. Tell me about yourself
- Q2. Tell me about your daily routine
- Q3. Advantage and disadvantage of social media
- Ans.
Social media allows for easy communication and networking, but can also lead to privacy concerns and addiction.
Advantage: Easy communication and networking with people around the world
Advantage: Access to a wide range of information and news in real-time
Disadvantage: Privacy concerns with personal data being shared and potentially misused
Disadvantage: Addiction and negative impact on mental health from excessive use
Dis...
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There were 3 interview rounds.
(1 Question)
- Q1. Just self intro and they will ask questions based on your resume and the round-1 interview will take around 10 to 15 minutes.
Just basic calculation and english grammar questions. Logical and aptitude questions.
(1 Question)
- Q1. Self intro and they will ask ever single line in your resume. Situation based questions and strength and weakness of you.
Non Voice Process Associate Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 8 May 2024
Selected
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
(5 Questions)
- Q1. Tell me about your self
- Q2. What is concentrix
- Ans.
Concentrix is a global business services company specializing in customer engagement and improving business performance.
Concentrix provides services such as customer care, technical support, and sales.
It operates in over 40 countries and has over 225,000 employees worldwide.
Concentrix helps businesses enhance customer experience and drive operational efficiency.
- Q3. What is your weakness
- Q4. What is your strength
- Q5. Why should be hire you
Interview Preparation Tips
Firstsource Solutions Interview FAQs
The duration of Firstsource Solutions Non Voice Process Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Firstsource Solutions Non Voice Process Associate Reviews and Ratings
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Rating in categories
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| ₹1.9 L/yr - ₹6 L/yr |
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1.1k
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| ₹0.9 L/yr - ₹5 L/yr |
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Associate
1k
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| ₹1.3 L/yr - ₹5.2 L/yr |
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