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Sykes Business Services Of India
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I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.
Bpo stands for Business Process Outsourcing. Different departments of Bpo include customer service, technical support, sales, and back-office operations.
Bpo refers to the outsourcing of non-primary business activities to a third-party provider.
Different departments of Bpo include customer service, technical support, sales, and back-office operations.
Customer service department deals with customer queries and complaints...
DPOS stands for Delegated Proof of Stake. It is a consensus algorithm used in blockchain technology.
DPOS is a consensus algorithm used in blockchain technology.
It involves a group of delegates who are elected by the community to validate transactions and create new blocks.
Delegates are responsible for maintaining the network and are rewarded for their work.
DPOS is considered to be more efficient and faster than other c...
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I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.
posted on 3 Oct 2018
I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.
posted on 19 Mar 2018
Minacs offers a supportive work environment with opportunities for growth and development.
Minacs has a reputation for providing excellent customer support services
The company values employee satisfaction and offers training programs for career advancement
I believe Minacs aligns with my career goals and values
posted on 8 Dec 2017
posted on 26 Mar 2021
I applied via Referral and was interviewed before Mar 2020. There were 4 interview rounds.
posted on 11 Mar 2021
I applied via Naukri.com and was interviewed before Mar 2020. There were 3 interview rounds.
Customer satisfaction can be provided by understanding their needs, providing prompt and effective solutions, and maintaining a positive and empathetic attitude.
Listen actively to customers and understand their concerns
Respond promptly and provide effective solutions
Maintain a positive and empathetic attitude
Personalize the customer experience
Follow up to ensure customer satisfaction
Continuously improve customer suppor...
posted on 19 Apr 2022
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 3 interview rounds.
Yes, I can rearrange the sentences on basic given parts of sentences.
I have experience in rearranging sentences to improve clarity and coherence.
I can identify the subject, verb, and object in a sentence and rearrange them accordingly.
For example, 'The dog chased the cat' can be rearranged as 'The cat was chased by the dog'.
Yes, I can repeat sentences I hear.
As a Customer Service Executive, it is important to actively listen to customers and understand their concerns.
Repeating sentences helps in clarifying any misunderstandings and ensures accurate communication.
For example, if a customer says, 'I have not received my order yet,' I can repeat it as 'You have not received your order yet. Is that correct?'
Yes, I can repeat a paragraph I hear in brief.
I have good listening skills and can summarize information accurately.
I can ask clarifying questions to ensure I understand the main points.
For example, if a customer is explaining an issue with their product, I can repeat the problem back to them to confirm I have it right.
Yes, I can answer common sense questions.
Yes, I have the ability to answer common sense questions.
I can use my knowledge and logical thinking to provide accurate answers.
I have experience in handling customer queries and providing solutions.
I can provide examples to support my answers if needed.
I am a dedicated and experienced customer service executive with a passion for providing exceptional service.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Proven ability to handle difficult customers and resolve issues
Proficient in using customer service software and tools
Received multiple positive customer feedback and recognition
Implemented new customer service str...
Yes, I am comfortable working in a BPO and I want to join this company because of its reputation and growth opportunities.
I have prior experience working in a BPO and I am familiar with the work environment and processes.
I enjoy interacting with customers and providing them with excellent service, which aligns with the role of a Customer Service Executive in a BPO.
I have researched about this company and I am impressed...
The process we are hiring for is a customer service executive role.
The role involves providing assistance and support to customers.
Responsibilities include answering customer inquiries, resolving complaints, and processing orders.
Excellent communication and problem-solving skills are required.
Experience in handling customer interactions and using customer service software is preferred.
The candidate should be able to wo...
posted on 1 Jun 2021
I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.
posted on 27 Aug 2021
I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.
based on 1 review
Rating in categories
Customer Service Representative
367
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
258
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Customer Service Representative
172
salaries
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Customer Service Associate
98
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Care Executive
94
salaries
| ₹0 L/yr - ₹0 L/yr |
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