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Sykes Business Services Of India Interview Questions, Process, and Tips

Updated 22 Jul 2024

Top Sykes Business Services Of India Interview Questions and Answers

View all 14 questions

Sykes Business Services Of India Interview Experiences

Popular Designations

51 interviews found

I applied via Naukri.com and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Introduction spea

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be fluent and keep it simple.
Be honest.

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 25 Jul 2021

Interview Questionnaire 

2 Questions

  • Q1. They did not do call after applying in naukari
  • Q2. Why They are posting there is no job available .they haven't respond to our calls or they not even downloading the resumes

BPO Executive Interview Questions asked at other Companies

Q1. What is BPO and why it is important for the company?
View answer (4)
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 2 - Aptitude Test 
Round 3 - One-on-one 

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Chat Process Interview Questions & Answers

user image Anonymous

posted on 31 Jan 2021

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Liar’s
After clearing two rounds first was HR on call and the second chat assessment, and after that MS. Esha told in Whatsapp group that including me other 6 have cleared the chat assessment round and will get a call from operation manager for operation round, first week no response then when selected candidates started calling her she started the process nobody got call as i confirm with them (selected candidates), instead they received an email for documentation process and had an zoom call, and unfortunately she might forget me to put in list or I don’t know what went wrong because everybody get except me, so I called her she did not answered, i left text she replied the next day saying she’ll let me know, after a day she told me to be ready for operation round as i will receive a call from manager,i received after three day’s and a fake call from them, i have been interviewed many times with tha managers and directors and he was totally faking it, as which manager asked the candidates to tell me about your self after clearing the two rounds and he hardly able to ask any questions layer i did some investigation then I found out he was just employed. Ms ESHA is a fake person do not trust her, I suggest just do not trust this company they don’t have any good reputation in the market, all employees are complaining for their infrastructure, their management skills, water problems, there’s no cafeteria and no time management, inside politics and many more the whole company needs a reframe.

Chat Process Interview Questions asked at other Companies

Q1. What is Empathy and sympathy, write a mali your a customer receive wrong product
View answer (10)

Sykes Business Services Of India interview questions for popular designations

 Customer Service Executive

 (7)

 Voice Process Executive

 (4)

 Customer Service Associate

 (4)

 Customer Service Representative

 (4)

 Chat Process

 (3)

 Non Voice Customer Care Executive

 (2)

 Customer Support Executive

 (2)

 BPO Executive

 (2)

Interview Questionnaire 

2 Questions

  • Q1. How to crack the interview without fear
  • Q2. What is the condition to join in company

Assistant Manager/Manager-(Nontechnical) Interview Questions asked at other Companies

Q1. What do you know about the various products of Airtel? Describe about Cloud Services, MPLS, ILL, etc
View answer (6)

Get interview-ready with Top Sykes Business Services Of India Interview Questions

I applied via Referral and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

They will give an assessment by giving situations like, what was your produest moment in your life, explain the best customer service you have ever got,how will you handle two works at the same time, what was the feedback given by your supervisor etc, you have to answer them in your own words

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about your self, tell me about your previous job, why did you left your previous organisation what are your goals, why should we hire you, etc
Round 4 - Technical 

(1 Question)

  • Q1. Once again manager round goes he asks about self introduction, why should we hire you,etc similar to previous round

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep calm, be fluent in what you speak, dont be afraid of any round its very easy to crack

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Jobs at Sykes Business Services Of India

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I applied via Naukri.com and was interviewed in Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Everyone has to work hard, The company should have response even in case of weakness.

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (7)

Chat Process Interview Questions & Answers

user image Anonymous

posted on 31 Mar 2021

I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Introduction ,2) typing test for speed and to check your grammar . 3) client round :wht do u knw about the company? Wht is good customer service. ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay confident .

Chat Process Interview Questions asked at other Companies

Q1. What is Empathy and sympathy, write a mali your a customer receive wrong product
View answer (10)

Interview Questionnaire 

4 Questions

  • Q1. What work and minimum or maximum type of work daily.
  • Ans. 

    The work of an Email Support Executive involves handling customer queries and providing assistance via email.

    • Responding to customer emails promptly and professionally

    • Addressing customer concerns and resolving issues

    • Providing product information and troubleshooting assistance

    • Managing and organizing email correspondence

    • Maintaining a high level of customer satisfaction

    • Adhering to company policies and procedures

    • Working col...

  • Answered by AI
  • Q2. Weekly off day and timing of login and logout.
  • Ans. 

    Weekly off day is Sunday. Login and logout timings are flexible based on shift timings.

    • Weekly off day is Sunday

    • Login and logout timings are flexible based on shift timings

  • Answered by AI
  • Q3. Target will be there for my work or not,if there just tell me how much and target will be there.
  • Q4. Salary package

Email Support Executive Interview Questions asked at other Companies

Q1. What is Customer Service ?
View answer (2)

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Normal.. But there was a exams it's was very difficult .. They was call and your joining was confrom than after.. 4 days they was removing the jobs...
  • Q2. Verry bad company

Interview Preparation Tips

Interview preparation tips for other job seekers - Please friends.. I suggest didn't start your career in this company . Because it's was a worst company to start your.. Life in this company. They will give training 4 days and after. They will take the assessment and they was removing the employes after joining the company ..

Client Servicing Executive Interview Questions asked at other Companies

Q1. What is mutual fund not definition i don't know about mutual fund how could you advice me to take mutual fund?
View answer (2)

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India interview?
Sykes Business Services Of India interview process usually has 3-4 rounds. The most common rounds in the Sykes Business Services Of India interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Sykes Business Services Of India interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sykes Business Services Of India. The most common topics and skills that interviewers at Sykes Business Services Of India expect are Customer Service, bpo, Communication Skills, international bpo and voice process.
What are the top questions asked in Sykes Business Services Of India interview?

Some of the top questions asked at the Sykes Business Services Of India interview -

  1. You got a situation where you have to take the right decision but it would have...read more
  2. What are the supply from wor...read more
  3. Is money success for you? Expl...read more
How long is the Sykes Business Services Of India interview process?

The duration of Sykes Business Services Of India interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sykes Business Services Of India Interview Process

based on 11 interviews

Interview experience

3.6
  
Good
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Sykes Business Services Of India Reviews and Ratings

based on 698 reviews

3.4/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.1

Salary

3.3

Job security

3.2

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 698 Reviews and Ratings
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