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Sykes Business Services Of India
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The work of an Email Support Executive involves handling customer queries and providing assistance via email.
Responding to customer emails promptly and professionally
Addressing customer concerns and resolving issues
Providing product information and troubleshooting assistance
Managing and organizing email correspondence
Maintaining a high level of customer satisfaction
Adhering to company policies and procedures
Working col...
Weekly off day is Sunday. Login and logout timings are flexible based on shift timings.
Weekly off day is Sunday
Login and logout timings are flexible based on shift timings
Top trending discussions
posted on 21 May 2021
posted on 11 Oct 2020
I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.
posted on 1 Oct 2022
I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.
Aptitude test which you have to give in app it's easy just need good command on English
I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.
posted on 4 Jan 2021
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone,...
posted on 29 May 2022
I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.
posted on 19 Apr 2022
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 5 interview rounds.
Tell me something about your previous experience
Yes, I am comfortable working in a BPO, night shift, under pressure, and meeting targets.
I have previous experience working in a BPO environment and handling night shifts.
I am accustomed to working under pressure and have developed effective strategies to manage stress.
I have a track record of consistently meeting or exceeding targets in my previous roles.
I am flexible and adaptable to different work schedules and can
The process involves providing customer support and resolving their issues.
The customer service executive is responsible for handling customer inquiries, complaints, and requests.
They need to have a good understanding of the company's products or services.
They should be able to effectively communicate with customers and provide solutions to their problems.
The process may involve using various communication channels suc...
I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.
posted on 12 Jan 2022
I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 6 interview rounds.
based on 1 review
Rating in categories
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