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Sykes Business Services Of India Email Support Executive Interview Questions and Answers

Updated 25 Nov 2020

Sykes Business Services Of India Email Support Executive Interview Experiences

1 interview found

Interview Questionnaire 

4 Questions

  • Q1. What work and minimum or maximum type of work daily.
  • Ans. 

    The work of an Email Support Executive involves handling customer queries and providing assistance via email.

    • Responding to customer emails promptly and professionally

    • Addressing customer concerns and resolving issues

    • Providing product information and troubleshooting assistance

    • Managing and organizing email correspondence

    • Maintaining a high level of customer satisfaction

    • Adhering to company policies and procedures

    • Working col...

  • Answered by AI
  • Q2. Weekly off day and timing of login and logout.
  • Ans. 

    Weekly off day is Sunday. Login and logout timings are flexible based on shift timings.

    • Weekly off day is Sunday

    • Login and logout timings are flexible based on shift timings

  • Answered by AI
  • Q3. Target will be there for my work or not,if there just tell me how much and target will be there.
  • Q4. Salary package

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Customer care executive

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to join this company?
  • Q2. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepared completely from dressing sense to documents.
You should know that you facing an unknown person so don't hesitate .
Confidence is the key of success.
Most important thing is interviewer see in your personality how do you handle failure in your life

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude test which you have to give in app it's easy just need good command on English

Round 2 - HR 

(1 Question)

  • Q1. They will tell you too go through your whole resume will ask some family questions
Round 3 - Vna 

(1 Question)

  • Q1. Vna round would be voice and accent round

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your best nothing else be calm and cool don't hesitate

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. The first thing you have to keep in mind is that if you're going for interview in this company, it's gonna take the whole day as the queue is very much high. You have to wait for hours for your turn. Now, ...
  • Q2. Why do you wanna join BPO?
  • Q3. Tell me something about yourself.
  • Q4. Where do you see yourself after 5 years.
  • Q5. If you have any work experience, they may ask, "Why did you leave your last job or What was your roles and responsibilities?

Interview Preparation Tips

Interview preparation tips for other job seekers - The first thing you have to keep in mind is that if you're going for an interview in this company, it's gonna take the whole day if everything goes well. You have to wait for hours for your turn. Now, if you're selected in the first round, you may have to wait for 3-4 hours for the next round and same for another round (if any). So, make sure you carry some eating stuffs with you.

Interview Questionnaire 

1 Question

  • Q1. What is customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone,...

  • Answered by AI

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Do you have vehicle Are you comfortable to do this job Why should we hire you Previous working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Please tell everything true about yourself so that you don't have to face any problem in future and work with full dedication for the company and for yourself as well

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Repeat perfectly what you hear
Round 3 - Coding Test 

Tell me something about your previous experience

Round 4 - One-on-one 

(1 Question)

  • Q1. Are you comfortable to work in BPO, night shift, work uder pressure, and complete given target
  • Ans. 

    Yes, I am comfortable working in a BPO, night shift, under pressure, and meeting targets.

    • I have previous experience working in a BPO environment and handling night shifts.

    • I am accustomed to working under pressure and have developed effective strategies to manage stress.

    • I have a track record of consistently meeting or exceeding targets in my previous roles.

    • I am flexible and adaptable to different work schedules and can

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. What do you know about process you are about to work?
  • Ans. 

    The process involves providing customer support and resolving their issues.

    • The customer service executive is responsible for handling customer inquiries, complaints, and requests.

    • They need to have a good understanding of the company's products or services.

    • They should be able to effectively communicate with customers and provide solutions to their problems.

    • The process may involve using various communication channels suc...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Service Executive interview:
  • Yourself
  • Previous experience
  • Process basics
  • Hobbies
Interview preparation tips for other job seekers - Don't overthink. Talk confidently.

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 1) Give a brief description about your schedule yesterday in English ?
  • Q2. What are your observations after you reached here ?

Interview Preparation Tips

Interview preparation tips for other job seekers - While taking your versant test do not stop, just keep speaking and try to make your own sentenses

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self intro and a topic in gd

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers it is a good company to start a carrier.work pressure is more.only for taking a experience it is a good company to start a carrier

Sykes Business Services Of India Interview FAQs

What are the top questions asked in Sykes Business Services Of India Email Support Executive interview?

Some of the top questions asked at the Sykes Business Services Of India Email Support Executive interview -

  1. weekly off day and timing of login and logo...read more
  2. Target will be there for my work or not,if there just tell me how much and targ...read more

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