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Sykes Business Services Of India
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I applied via Referral and was interviewed in Jul 2022. There was 1 interview round.
The project goals and objectives are the desired outcomes that the project aims to achieve.
The project goals should be specific, measurable, achievable, relevant, and time-bound (SMART).
The objectives should align with the overall business strategy.
Examples of project goals and objectives include increasing revenue, improving customer satisfaction, and reducing costs.
Regular monitoring and evaluation of progress toward...
Metrics for measuring success in non-voice process
Accuracy of data entry
Average handling time
Customer satisfaction ratings
Number of resolved issues
Adherence to process guidelines
I applied via Company Website and was interviewed in Jun 2022. There were 7 interview rounds.
Iam sufficicency,honesty,ability and my aptitude,eligible
Group discussion is very nice
Study a specific subject,such as person,group,place,event,research
Assignment is and document verification after job conform
I am a dedicated and experienced Customer Care Executive with a strong focus on providing exceptional service.
I have worked in the customer service industry for 5 years
I have a proven track record of resolving customer issues effectively and efficiently
I am skilled in handling customer complaints and providing appropriate solutions
I have excellent communication and interpersonal skills
I am proficient in using customer ...
I have excellent communication skills, a strong customer service background, and a passion for helping others.
I have extensive experience in customer service roles, where I have honed my communication and problem-solving skills.
I am empathetic and patient, which allows me to effectively handle difficult customer situations.
I am a quick learner and adapt easily to new technologies and systems.
I have received positive fe...
I want to work at your company because of its excellent reputation and commitment to customer satisfaction.
Your company has a strong reputation for providing exceptional customer service.
I am impressed by the positive reviews and feedback from customers about your company.
Your company values customer satisfaction and goes above and beyond to meet their needs.
I believe working at your company will provide me with opport...
My goal is to provide exceptional customer care and ensure customer satisfaction.
Deliver excellent customer service
Resolve customer issues and concerns
Build strong relationships with customers
Meet or exceed customer expectations
Continuously improve customer care processes
Achieve high customer satisfaction ratings
Contribute to the growth and success of the company
I tend to be overly critical of my own work.
I have a tendency to be too self-critical and strive for perfection.
I often spend too much time reviewing and revising my work to ensure it meets high standards.
I sometimes struggle with delegating tasks because I want to ensure they are done correctly.
I am working on finding a balance between striving for excellence and being more forgiving of myself.
My strengths include excellent communication skills, empathy, problem-solving abilities, and a strong customer focus.
Excellent communication skills: I am able to effectively communicate with customers, understand their needs, and provide appropriate solutions.
Empathy: I have the ability to understand and relate to customers' emotions and concerns, which helps in building rapport and providing personalized support.
Probl...
I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.
Typing good preference
Sykes Business Services Of India interview questions for popular designations
I applied via Walk-in and was interviewed in Nov 2021. There were 6 interview rounds.
Get interview-ready with Top Sykes Business Services Of India Interview Questions
I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.
English... Missing words and errors in sentence and synonymous and opposite words. Word meanings
I applied via Naukri.com and was interviewed in Oct 2021. There were 3 interview rounds.
Success for me is achieving personal and professional goals while making a positive impact on others.
Achieving personal and professional goals
Making a positive impact on others
Continuous learning and growth
Building strong relationships with customers
Meeting or exceeding customer satisfaction metrics
Money is not the only measure of success for me.
Success for me is achieving my goals and making a positive impact on others.
While money is important, it is not the sole determinant of success.
I believe in finding a balance between financial stability and personal fulfillment.
For example, I feel successful when I am able to help a customer resolve their issue and leave them satisfied.
Ultimately, success is subjective an
No
As a Customer Support Executive, it is not appropriate to borrow money from colleagues.
Maintaining professional boundaries is important in the workplace.
Borrowing money from colleagues can create conflicts of interest and affect working relationships.
It is best to rely on personal finances or seek assistance from appropriate sources if needed.
I applied via Company Website and was interviewed in Feb 2022. There was 1 interview round.
I applied via Naukri.com and was interviewed in Dec 2021. There were 5 interview rounds.
Introduction
I applied via Company Website and was interviewed in Nov 2021. There were 3 interview rounds.
Top trending discussions
The duration of Sykes Business Services Of India interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 11 interviews
Interview experience
based on 698 reviews
Rating in categories
Customer Service Representative
367
salaries
| â‚ą0 L/yr - â‚ą0 L/yr |
Customer Service Executive
258
salaries
| â‚ą0 L/yr - â‚ą0 L/yr |
Senior Customer Service Representative
172
salaries
| â‚ą0 L/yr - â‚ą0 L/yr |
Customer Service Associate
98
salaries
| â‚ą0 L/yr - â‚ą0 L/yr |
Customer Care Executive
94
salaries
| â‚ą0 L/yr - â‚ą0 L/yr |
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