Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Sykes Business Services Of India Team. If you also belong to the team, you can get access from here

Sykes Business Services Of India Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Sykes Business Services Of India Interview Questions, Process, and Tips

Updated 22 Jul 2024

Top Sykes Business Services Of India Interview Questions and Answers

View all 14 questions

Sykes Business Services Of India Interview Experiences

Popular Designations

51 interviews found

I applied via Referral and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Project goals and objectives
  • Ans. 

    The project goals and objectives are the desired outcomes that the project aims to achieve.

    • The project goals should be specific, measurable, achievable, relevant, and time-bound (SMART).

    • The objectives should align with the overall business strategy.

    • Examples of project goals and objectives include increasing revenue, improving customer satisfaction, and reducing costs.

    • Regular monitoring and evaluation of progress toward...

  • Answered by AI
  • Q2. Metrics for measuring success
  • Ans. 

    Metrics for measuring success in non-voice process

    • Accuracy of data entry

    • Average handling time

    • Customer satisfaction ratings

    • Number of resolved issues

    • Adherence to process guidelines

  • Answered by AI
  • Q3. What value will you add to your company interview answers example s

Interview Preparation Tips

Interview preparation tips for other job seekers - Estimated budget,timeline, stakeholders and there roles

Non Voice Process Associate Interview Questions asked at other Companies

Q1. Tell about Computer special keys and there functions
View answer (2)

I applied via Company Website and was interviewed in Jun 2022. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Iam sufficicency,honesty,ability and my aptitude,eligible

Round 3 - Group Discussion 

Group discussion is very nice

Round 4 - Case Study 

Study a specific subject,such as person,group,place,event,research

Round 5 - Assignment 

Assignment is and document verification after job conform

Round 6 - HR 

(4 Questions)

  • Q1. Tell me a little about yourself
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with a strong focus on providing exceptional service.

    • I have worked in the customer service industry for 5 years

    • I have a proven track record of resolving customer issues effectively and efficiently

    • I am skilled in handling customer complaints and providing appropriate solutions

    • I have excellent communication and interpersonal skills

    • I am proficient in using customer ...

  • Answered by AI
  • Q2. Why should we hire you?
  • Ans. 

    I have excellent communication skills, a strong customer service background, and a passion for helping others.

    • I have extensive experience in customer service roles, where I have honed my communication and problem-solving skills.

    • I am empathetic and patient, which allows me to effectively handle difficult customer situations.

    • I am a quick learner and adapt easily to new technologies and systems.

    • I have received positive fe...

  • Answered by AI
  • Q3. Why do you want to work at our company?
  • Ans. 

    I want to work at your company because of its excellent reputation and commitment to customer satisfaction.

    • Your company has a strong reputation for providing exceptional customer service.

    • I am impressed by the positive reviews and feedback from customers about your company.

    • Your company values customer satisfaction and goes above and beyond to meet their needs.

    • I believe working at your company will provide me with opport...

  • Answered by AI
  • Q4. What are your goals?
  • Ans. 

    My goal is to provide exceptional customer care and ensure customer satisfaction.

    • Deliver excellent customer service

    • Resolve customer issues and concerns

    • Build strong relationships with customers

    • Meet or exceed customer expectations

    • Continuously improve customer care processes

    • Achieve high customer satisfaction ratings

    • Contribute to the growth and success of the company

  • Answered by AI
Round 7 - Selected 

(2 Questions)

  • Q1. What are your weakness?
  • Ans. 

    I tend to be overly critical of my own work.

    • I have a tendency to be too self-critical and strive for perfection.

    • I often spend too much time reviewing and revising my work to ensure it meets high standards.

    • I sometimes struggle with delegating tasks because I want to ensure they are done correctly.

    • I am working on finding a balance between striving for excellence and being more forgiving of myself.

  • Answered by AI
  • Q2. What are your strengths?
  • Ans. 

    My strengths include excellent communication skills, empathy, problem-solving abilities, and a strong customer focus.

    • Excellent communication skills: I am able to effectively communicate with customers, understand their needs, and provide appropriate solutions.

    • Empathy: I have the ability to understand and relate to customers' emotions and concerns, which helps in building rapport and providing personalized support.

    • Probl...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Sykes Business Services Of India Customer Care Executive interview:
  • Interpersonal Skills
  • Communication Skills
Interview preparation tips for other job seekers - Very good questions and good interview and I am also Avery happy and I would like to our interview

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Coding Test 

Typing good preference

Round 2 - Typing Test 

(3 Questions)

  • Q1. What is the work of this
  • Q2. What kind of people will ne work in this
  • Q3. When will we selected to this SYKES

Interview Preparation Tips

Topics to prepare for Sykes Business Services Of India Data Entry jobs interview:
  • Data Entry
Interview preparation tips for other job seekers - Typing speed, writing comprehension,. etc.

Data Entry jobs Interview Questions asked at other Companies

Q1. Why people's like Amazon service and app?
View answer (6)
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction Job title
  • Q2. Self introduction Job title Customer service how to explain

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer service
Good communications
People's can useful

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (7)

Sykes Business Services Of India interview questions for popular designations

 Customer Service Executive

 (7)

 Voice Process Executive

 (4)

 Customer Service Associate

 (4)

 Customer Service Representative

 (4)

 Chat Process

 (3)

 Non Voice Customer Care Executive

 (2)

 Customer Support Executive

 (2)

 BPO Executive

 (2)

I applied via Walk-in and was interviewed in Nov 2021. There were 6 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about your self
  • Q2. Previous experience
  • Q3. What is your Education
  • Q4. Previous organisations experience
  • Q5. Why you left the organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be confident and assertive with your words when you speak đź—Ł

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Get interview-ready with Top Sykes Business Services Of India Interview Questions

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

English... Missing words and errors in sentence and synonymous and opposite words. Word meanings

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction... Previous years experience and tools you have used over there.. Complete proceess of the previous job
  • Q2. Why you want thos job? Why you left your previous job? What is your salary expections?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just.. Give it in a normal way and be always honest and if you have any experience with the proper reliving or experience letter is only accepted.. Be careful about that.. All the bestđź‘Ťđź’Ż guys..

Customer Support Representative Interview Questions asked at other Companies

Q1. What was the specific Process you have implemented to reduce the manual activities for Order Management?
View answer (1)

Jobs at Sykes Business Services Of India

View all

I applied via Naukri.com and was interviewed in Oct 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is success for you?
  • Ans. 

    Success for me is achieving personal and professional goals while making a positive impact on others.

    • Achieving personal and professional goals

    • Making a positive impact on others

    • Continuous learning and growth

    • Building strong relationships with customers

    • Meeting or exceeding customer satisfaction metrics

  • Answered by AI
  • Q2. Is money success for you? Explain
  • Ans. 

    Money is not the only measure of success for me.

    • Success for me is achieving my goals and making a positive impact on others.

    • While money is important, it is not the sole determinant of success.

    • I believe in finding a balance between financial stability and personal fulfillment.

    • For example, I feel successful when I am able to help a customer resolve their issue and leave them satisfied.

    • Ultimately, success is subjective an

  • Answered by AI
  • Q3. Will you borrow money from your colleagues?
  • Ans. 

    No

    • As a Customer Support Executive, it is not appropriate to borrow money from colleagues.

    • Maintaining professional boundaries is important in the workplace.

    • Borrowing money from colleagues can create conflicts of interest and affect working relationships.

    • It is best to rely on personal finances or seek assistance from appropriate sources if needed.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I believe confidence is key. It was my first interview in an MNC. Just because of the confidence I managed to impress them. 60 were selected out of 500.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Office Staff Interview Questions & Answers

user image Anonymous

posted on 2 Mar 2022

I applied via Company Website and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - If do you have any vacancy plz cl me

Office Staff Interview Questions asked at other Companies

Q1. Who was the first governor of NRB and who is the present governor of NRB?
View answer (1)

I applied via Naukri.com and was interviewed in Dec 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Introduction

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your strengths and weaknesses?
Round 4 - Assignment 
Round 5 - One-on-one 

(1 Question)

  • Q1. Salary package and job role and also less package will be given

Interview Preparation Tips

Interview preparation tips for other job seekers - Dislike the company bro never ever join in it

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

I applied via Company Website and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Whats you origin?
  • Q2. What you want to do in your life
  • Q3. Expected CTC

Interview Preparation Tips

Interview preparation tips for other job seekers - Being honest is inporetent then any thing

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India interview?
Sykes Business Services Of India interview process usually has 3-4 rounds. The most common rounds in the Sykes Business Services Of India interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Sykes Business Services Of India interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sykes Business Services Of India. The most common topics and skills that interviewers at Sykes Business Services Of India expect are Customer Service, bpo, Communication Skills, international bpo and voice process.
What are the top questions asked in Sykes Business Services Of India interview?

Some of the top questions asked at the Sykes Business Services Of India interview -

  1. You got a situation where you have to take the right decision but it would have...read more
  2. What are the supply from wor...read more
  3. Is money success for you? Expl...read more
How long is the Sykes Business Services Of India interview process?

The duration of Sykes Business Services Of India interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Sykes Business Services Of India Interview Process

based on 11 interviews

Interview experience

3.6
  
Good
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Accenture Interview Questions
3.8
 • 8.1k Interviews
Infosys Interview Questions
3.6
 • 7.5k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.8k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
Teleperformance Interview Questions
3.9
 • 1.8k Interviews
Concentrix Corporation Interview Questions
3.8
 • 1.6k Interviews
View all

Sykes Business Services Of India Reviews and Ratings

based on 698 reviews

3.4/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.1

Salary

3.3

Job security

3.2

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 698 Reviews and Ratings
Customer Service Representative

Mumbai

0-2 Yrs

Not Disclosed

Customer Service Representative

Hyderabad / Secunderabad

0-2 Yrs

Not Disclosed

Transport Lead

Kolkata,

Mumbai

+5

2-7 Yrs

Not Disclosed

Explore more jobs
Customer Service Representative
367 salaries
unlock blur

â‚ą0 L/yr - â‚ą0 L/yr

Customer Service Executive
258 salaries
unlock blur

â‚ą0 L/yr - â‚ą0 L/yr

Senior Customer Service Representative
172 salaries
unlock blur

â‚ą0 L/yr - â‚ą0 L/yr

Customer Service Associate
98 salaries
unlock blur

â‚ą0 L/yr - â‚ą0 L/yr

Customer Care Executive
94 salaries
unlock blur

â‚ą0 L/yr - â‚ą0 L/yr

Explore more salaries
Compare Sykes Business Services Of India with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare

Genpact

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview