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Sykes Business Services Of India
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I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
Discussing about the work
I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.
Chat assesment was done, written communication skill
I handle a customer experience focused on personalized interactions and seamless omni-channel communication.
Implementing customer journey mapping to identify pain points and improve touchpoints
Leveraging data analytics to personalize customer interactions and anticipate needs
Utilizing AI chatbots for quick and efficient customer support
Training staff on empathy and active listening skills to enhance customer satisfacti
I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.
It's an online skill test of ur English with various slides which included passage writting, filling the blanks with exact words, selecting the grammatically correct sentence for the given situation, followed by typing test.
It's about how you view at things in general. Multiple options will be given to you and you have to choose any one of them, which are all right but shows your view to them. Also the mathematical questions which are generic.
Sykes Business Services Of India interview questions for popular designations
I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.
I am a highly motivated and detail-oriented individual with a strong background in customer service.
Customer service experience
Strong attention to detail
Motivated and dedicated
Excellent communication skills
Hard work is putting in effort and time, while smart work is finding efficient ways to achieve the same results.
Hard work involves dedicating a lot of time and effort to complete a task.
Smart work focuses on finding innovative and efficient methods to accomplish the same task.
Hard work may lead to exhaustion and burnout, while smart work promotes productivity and work-life balance.
An example of hard work is studying fo...
I would prioritize making the right decision over my friendship.
Explain the importance of making the right decision
Consider the potential consequences of not making the right decision
Communicate openly and honestly with the friend about the situation
Seek a compromise or alternative solution if possible
Evaluate the long-term impact on the friendship
To advance my career in the non-voice industry and develop my skills in communication and problem-solving.
To excel in my role and contribute to the success of the organization
To enhance my communication skills and become an effective communicator
To develop strong problem-solving abilities and handle challenges efficiently
To continuously learn and grow in the non-voice industry
To eventually take on leadership roles and
Get interview-ready with Top Sykes Business Services Of India Interview Questions
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
I applied via Company Website and was interviewed in Oct 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed in Aug 2021. There were 5 interview rounds.
Chat round through Hangout
A assignment to write an essay
I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.
Top trending discussions
The duration of Sykes Business Services Of India interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 11 interviews
Interview experience
based on 698 reviews
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Customer Service Representative
367
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| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
258
salaries
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Senior Customer Service Representative
172
salaries
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Customer Service Associate
98
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| ₹0 L/yr - ₹0 L/yr |
Customer Care Executive
94
salaries
| ₹0 L/yr - ₹0 L/yr |
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