Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Sykes Business Services Of India Team. If you also belong to the team, you can get access from here

Sykes Business Services Of India Verified Tick

Compare button icon Compare button icon Compare
3.4

based on 703 Reviews

Play video Play video Video summary

Filter interviews by

Sykes Business Services Of India Senior Executive Interview Questions and Answers

Updated 29 Jul 2023

Sykes Business Services Of India Senior Executive Interview Experiences

1 interview found

Senior Executive Interview Questions & Answers

user image Anonymous

posted on 29 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Chat assesment was done, written communication skill

Round 3 - One-on-one 

(2 Questions)

  • Q1. Kind of CX you handle
  • Ans. 

    I handle a customer experience focused on personalized interactions and seamless omni-channel communication.

    • Implementing customer journey mapping to identify pain points and improve touchpoints

    • Leveraging data analytics to personalize customer interactions and anticipate needs

    • Utilizing AI chatbots for quick and efficient customer support

    • Training staff on empathy and active listening skills to enhance customer satisfacti

    • Answered by AI
    Add your answer
  • Q2. Aggressive, escalations, churning nd retaining
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication is the key

Top trending discussions

View All
Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
Got a question about Sykes Business Services Of India?
Ask anonymously on communities.

Interview questions from similar companies

Analyst Interview Questions & Answers

R1 RCM user image Anonymous

posted on 28 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - Aptitude Test 

Reasoning
Speaking
Typing
Listening

Round 3 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. Where do you see yourself in 5 years?
    • Add your answer
  • Q5. What are your strengths and weaknesses?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just stay confident prepare your intro really well

Analyst Interview Questions & Answers

R1 RCM user image Anonymous

posted on 26 Jul 2021

I applied via Referral and was interviewed in Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions about strength, weakness, future goals,etc.(being a fresher)
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be normal and confident. Focus on English communication.

Senior Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 6 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self
    • Add your answer
  • Q2. What is your salary expectation
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Process related questions
    • Add your answer
  • Q2. Why do you left your previous company
    • Add your answer
Round 3 - Client Interview 

(1 Question)

  • Q1. Tell me something about your job details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and confident while answering questions.

Associate Interview Questions & Answers

HGS user image Anonymous

posted on 15 Jan 2022

I applied via Referral and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 3 rounds 1. HR, 2.Exam 3.Mannager
    • Add your answer
  • Q2.  Your good in self introducing and basic English
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You are good in English na easy to achieve

Senior Associate Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 9 Feb 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. My past job experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to work in this company .

Analyst Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 13 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic skills about the process knowledge
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. As usual just they view the subject matters
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold with your Skills of this domain as well as process

Senior Associate Interview Questions & Answers

HGS user image Anonymous

posted on 21 Apr 2021

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself. What are your weaknesses? Why should we choose you for this job? What are your hobbies? What are your main strengths? Why do you want to work here?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell about yourself and share your story. Provide evidence and data. Prepare a few questions and speak loudly and confidently.
And finally say thans..

Senior Associate Interview Questions & Answers

HGS user image Anonymous

posted on 8 Jul 2021

Interview Questionnaire 

2 Questions

  • Q1. Y your preferred this job
    • Add your answer
  • Q2. Y only choose this company
    • Add your answer

Senior Associate Interview Questions & Answers

WNS user image

posted on 26 Feb 2022

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be you .
Interview is not that difficult if you're confident...
More about working at Sykes Business Services Of India

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India Senior Executive interview?
Sykes Business Services Of India interview process usually has 3 rounds. The most common rounds in the Sykes Business Services Of India interview process are Assignment, One-on-one Round and Resume Shortlist.
How to prepare for Sykes Business Services Of India Senior Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sykes Business Services Of India. The most common topics and skills that interviewers at Sykes Business Services Of India expect are Communication Skills, Business Services, Process Training, US Healthcare and customer support.
What are the top questions asked in Sykes Business Services Of India Senior Executive interview?

Some of the top questions asked at the Sykes Business Services Of India Senior Executive interview -

  1. Kind of CX you han...read more
  2. Aggressive, escalations, churning nd retain...read more

Tell us how to improve this page.

Sykes Business Services Of India Interviews By Designations

Interview Questions for Popular Designations

Sykes Business Services Of India Senior Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Senior Executive Interview Questions from Similar Companies

iEnergizer Senior Executive Interview Questions
4.6
 • 21 Interviews
Concentrix Corporation Senior Executive Interview Questions
3.7
 • 17 Interviews
Omega Healthcare Senior Executive Interview Questions
3.7
 • 11 Interviews
Teleperformance Senior Executive Interview Questions
3.9
 • 10 Interviews
WNS Senior Executive Interview Questions
3.4
 • 8 Interviews
Infosys BPM Senior Executive Interview Questions
3.6
 • 6 Interviews
Conneqt Business Solutions Senior Executive Interview Questions
3.6
 • 5 Interviews
Firstsource Solutions Senior Executive Interview Questions
3.6
 • 3 Interviews
R1 RCM Senior Executive Interview Questions
3.9
 • 1 Interview
Alldigi Tech Senior Executive Interview Questions
4.0
 • 1 Interview
View all
Sykes Business Services Of India Senior Executive Salary
based on 38 salaries
₹2.7 L/yr - ₹3.9 L/yr
40% less than the average Senior Executive Salary in India
View more details

Sykes Business Services Of India Senior Executive Reviews and Ratings

based on 7 reviews

3.7/5

Rating in categories

4.0

Skill development

4.2

Work-life balance

3.2

Salary

3.3

Job security

3.8

Company culture

2.7

Promotions

4.0

Work satisfaction

Explore 7 Reviews and Ratings
Sykes Business Services Of India Salaries in India
Customer Service Representative
321 salaries
unlock blur

₹1.8 L/yr - ₹4 L/yr

Customer Service Executive
258 salaries
unlock blur

₹1.5 L/yr - ₹4.2 L/yr

Senior Customer Service Representative
172 salaries
unlock blur

₹2.5 L/yr - ₹4.5 L/yr

Customer Service Associate
98 salaries
unlock blur

₹1.8 L/yr - ₹3.8 L/yr

Customer Support Executive
95 salaries
unlock blur

₹2 L/yr - ₹4 L/yr

Explore more salaries
Compare Sykes Business Services Of India with

Teleperformance

3.9
Compare

Concentrix Corporation

3.7
Compare

iEnergizer

4.6
Compare

WNS

3.4
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview