Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Sykes Business Services Of India Team. If you also belong to the team, you can get access from here

Sykes Business Services Of India Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Sykes Business Services Of India Client Servicing Executive Interview Questions and Answers

Updated 9 Jan 2021

Sykes Business Services Of India Client Servicing Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Normal.. But there was a exams it's was very difficult .. They was call and your joining was confrom than after.. 4 days they was removing the jobs...
  • Q2. Verry bad company

Interview Preparation Tips

Interview preparation tips for other job seekers - Please friends.. I suggest didn't start your career in this company . Because it's was a worst company to start your.. Life in this company. They will give training 4 days and after. They will take the assessment and they was removing the employes after joining the company ..

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in May 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What are salary expectation?
  • Ans. 

    Salary expectations are based on industry standards, experience, qualifications, and job responsibilities.

    • Consider industry standards for the position

    • Factor in your level of experience and qualifications

    • Take into account the job responsibilities and duties

    • Research average salaries for similar roles in the market

    • Be prepared to negotiate based on the overall compensation package

  • Answered by AI
  • Q2. What is your experience
Round 2 - Language test 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How important is money
  • Ans. 

    Money is important for meeting basic needs, achieving financial security, and pursuing opportunities.

    • Money is essential for meeting basic needs such as food, shelter, and healthcare

    • Financial security is important for peace of mind and stability

    • Money enables individuals to pursue opportunities for personal growth and development

    • However, money should not be the sole focus in life as relationships, health, and personal fu

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. What city would you like to visit and why?
  • Q2. What are your weakness
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Typing service centre is hard work to pay

Round 3 - Assignment 

Continue reading time and typing service is give attention to customer service team

Round 4 - Case Study 

No topic as per as my side

Round 5 - Technical 

(5 Questions)

  • Q1. Hard to give time for work
  • Q2. How u associate with customer?
  • Q3. How to manage your customer call service?
  • Ans. 

    Customer call service can be managed by setting clear communication guidelines, providing training to staff, using CRM software, and regularly monitoring and analyzing call data.

    • Set clear communication guidelines for staff to follow during customer calls.

    • Provide training to staff on effective communication, problem-solving, and product knowledge.

    • Utilize CRM software to track customer interactions, manage leads, and str...

  • Answered by AI
  • Q4. How to find a way to customer service care?
  • Ans. 

    To find a way to customer service care, one must prioritize communication, empathy, problem-solving, and continuous improvement.

    • Prioritize effective communication with customers to understand their needs and concerns.

    • Show empathy towards customers by listening actively and showing genuine concern for their issues.

    • Utilize problem-solving skills to address customer complaints and find solutions to their problems.

    • Strive f...

  • Answered by AI
  • Q5. How to earn money from it
  • Ans. 

    Earn money from client servicing by providing excellent service, upselling additional services, and building strong relationships.

    • Provide excellent customer service to retain clients and attract new ones

    • Upsell additional services or products to increase revenue

    • Build strong relationships with clients to increase loyalty and referrals

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Seeker load to earn a gratitude and keep it more confidence

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. How much do expect, self intro,how far is our office from your current location

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi hiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii88iiiiuhgffghthhugbnjjgghhhhjh

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Online test.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give Interview in First source

I applied via Indeed and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about your career and education?
  • Q2. Why do you want to shift and work in jaipur?

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy just a piece of cake

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Introduction
  • Q2. Product knowledge
  • Q3. How to achieve goal
  • Q4. How to survive
  • Ans. 

    Survival requires adaptability, resilience, and resourcefulness.

    • Stay calm and focused

    • Assess the situation and prioritize needs

    • Be flexible and willing to adjust plans

    • Stay positive and maintain hope

    • Utilize available resources and seek help when needed

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is your qualification
  • Q2. What is your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be comfortable and confident . Listen carefully first and then answer each and every question

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Women empowerment and about customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice

Interview Questionnaire 

1 Question

  • Q1. Tips
  • Ans. Concentrix- Amazon DE chat- After Amcat they will ask you a simple vocabulary and your intro in German on call (be sure to use a dictionary on same time). Then come chat round wherein you have to chat in German with hr. (Learn to make sentences regarding return, refund, product defect, product missing, service and warranty of product in German.) and in final round speak in German wherein a basic speaking their highly a
  • Answered Anonymously

Sykes Business Services Of India Interview FAQs

What are the top questions asked in Sykes Business Services Of India Client Servicing Executive interview?

Some of the top questions asked at the Sykes Business Services Of India Client Servicing Executive interview -

  1. Normal.. But there was a exams it's was very difficult .. They was call and yo...read more
  2. Verry bad comp...read more

Tell us how to improve this page.

Interview Questions from Similar Companies

Teleperformance Interview Questions
3.9
 • 1.8k Interviews
WNS Interview Questions
3.4
 • 1.1k Interviews
Infosys BPM Interview Questions
3.6
 • 962 Interviews
iEnergizer Interview Questions
4.6
 • 656 Interviews
Omega Healthcare Interview Questions
3.7
 • 455 Interviews
R1 RCM Interview Questions
3.9
 • 286 Interviews
HGS Interview Questions
3.8
 • 246 Interviews
View all
Customer Service Representative
366 salaries
unlock blur

₹1.8 L/yr - ₹4 L/yr

Customer Service Executive
258 salaries
unlock blur

₹1.5 L/yr - ₹4.2 L/yr

Senior Customer Service Representative
172 salaries
unlock blur

₹2.5 L/yr - ₹4.5 L/yr

Customer Service Associate
98 salaries
unlock blur

₹1.8 L/yr - ₹3.8 L/yr

Customer Support Executive
95 salaries
unlock blur

₹2 L/yr - ₹4 L/yr

Explore more salaries
Compare Sykes Business Services Of India with

Teleperformance

3.9
Compare

Concentrix Corporation

3.7
Compare

iEnergizer

4.6
Compare

WNS

3.4
Compare
Did you find this page helpful?
Yes No
write
Share an Interview