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Concentrix Corporation Client Servicing Executive Interview Questions and Answers

Updated 12 Sep 2023

Concentrix Corporation Client Servicing Executive Interview Experiences

1 interview found

Client Servicing Executive Interview Questions & Answers

user image ekta raval

posted on 12 Sep 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Typing service centre is hard work to pay

Round 3 - Assignment 

Continue reading time and typing service is give attention to customer service team

Round 4 - Case Study 

No topic as per as my side

Round 5 - Technical 

(5 Questions)

  • Q1. Hard to give time for work
    • Add your answer
  • Q2. How u associate with customer?
    • Add your answer
  • Q3. How to manage your customer call service?
  • Ans. 

    Customer call service can be managed by setting clear communication guidelines, providing training to staff, using CRM software, and regularly monitoring and analyzing call data.

    • Set clear communication guidelines for staff to follow during customer calls.

    • Provide training to staff on effective communication, problem-solving, and product knowledge.

    • Utilize CRM software to track customer interactions, manage leads, and str...

    • Answered by AI
    Add your answer
  • Q4. How to find a way to customer service care?
  • Ans. 

    To find a way to customer service care, one must prioritize communication, empathy, problem-solving, and continuous improvement.

    • Prioritize effective communication with customers to understand their needs and concerns.

    • Show empathy towards customers by listening actively and showing genuine concern for their issues.

    • Utilize problem-solving skills to address customer complaints and find solutions to their problems.

    • Strive f...

    • Answered by AI
    Add your answer
  • Q5. How to earn money from it
  • Ans. 

    Earn money from client servicing by providing excellent service, upselling additional services, and building strong relationships.

    • Provide excellent customer service to retain clients and attract new ones

    • Upsell additional services or products to increase revenue

    • Build strong relationships with clients to increase loyalty and referrals

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Seeker load to earn a gratitude and keep it more confidence

Interview questions from similar companies

Client Servicing Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 29 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in May 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What are salary expectation?
  • Ans. 

    Salary expectations are based on industry standards, experience, qualifications, and job responsibilities.

    • Consider industry standards for the position

    • Factor in your level of experience and qualifications

    • Take into account the job responsibilities and duties

    • Research average salaries for similar roles in the market

    • Be prepared to negotiate based on the overall compensation package

    • Answered by AI
    Add your answer
  • Q2. What is your experience
    • Add your answer
Round 2 - Language test 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. How important is money
  • Ans. 

    Money is important for meeting basic needs, achieving financial security, and pursuing opportunities.

    • Money is essential for meeting basic needs such as food, shelter, and healthcare

    • Financial security is important for peace of mind and stability

    • Money enables individuals to pursue opportunities for personal growth and development

    • However, money should not be the sole focus in life as relationships, health, and personal fu

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. What city would you like to visit and why?
    • Add your answer
  • Q2. What are your weakness
    • Add your answer

Client Servicing Executive Interview Questions & Answers

Sykes Business Services Of India user image Anonymous

posted on 9 Jan 2021

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Normal.. But there was a exams it's was very difficult .. They was call and your joining was confrom than after.. 4 days they was removing the jobs...
    • Add your answer
  • Q2. Verry bad company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please friends.. I suggest didn't start your career in this company . Because it's was a worst company to start your.. Life in this company. They will give training 4 days and after. They will take the assessment and they was removing the employes after joining the company ..

Client Servicing Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 29 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in May 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What are salary expectation?
  • Ans. 

    Salary expectations are based on industry standards, experience, qualifications, and job responsibilities.

    • Consider industry standards for the position

    • Factor in your level of experience and qualifications

    • Take into account the job responsibilities and duties

    • Research average salaries for similar roles in the market

    • Be prepared to negotiate based on the overall compensation package

    • Answered by AI
    Add your answer
  • Q2. What is your experience
    • Add your answer
Round 2 - Language test 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. How important is money
  • Ans. 

    Money is important for meeting basic needs, achieving financial security, and pursuing opportunities.

    • Money is essential for meeting basic needs such as food, shelter, and healthcare

    • Financial security is important for peace of mind and stability

    • Money enables individuals to pursue opportunities for personal growth and development

    • However, money should not be the sole focus in life as relationships, health, and personal fu

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. What city would you like to visit and why?
    • Add your answer
  • Q2. What are your weakness
    • Add your answer

Assistant Manager Client Servicing Interview Questions & Answers

Conduent user image Anonymous

posted on 24 May 2021

Interview Questionnaire 

2 Questions

  • Q1. They will ask questions to check your communication skill and mailing
    • Add your answer
  • Q2. Just simply prepare for both and about job
    • Add your answer

Client Servicing Executive Interview Questions & Answers

Sykes Business Services Of India user image Anonymous

posted on 9 Jan 2021

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Normal.. But there was a exams it's was very difficult .. They was call and your joining was confrom than after.. 4 days they was removing the jobs...
    • Add your answer
  • Q2. Verry bad company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please friends.. I suggest didn't start your career in this company . Because it's was a worst company to start your.. Life in this company. They will give training 4 days and after. They will take the assessment and they was removing the employes after joining the company ..
More about working at Concentrix Corporation
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Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Client Servicing Executive interview?
Concentrix Corporation interview process usually has 5 rounds. The most common rounds in the Concentrix Corporation interview process are Assignment, Resume Shortlist and Case Study.
What are the top questions asked in Concentrix Corporation Client Servicing Executive interview?

Some of the top questions asked at the Concentrix Corporation Client Servicing Executive interview -

  1. How to manage your customer call servi...read more
  2. How to find a way to customer service ca...read more
  3. How to earn money from...read more

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Concentrix Corporation Client Servicing Executive Salary
based on 6 salaries
₹3.1 L/yr - ₹4 L/yr
6% more than the average Client Servicing Executive Salary in India
View more details

Concentrix Corporation Client Servicing Executive Reviews and Ratings

based on 4 reviews

3.7/5

Rating in categories

3.0

Skill development

4.1

Work-Life balance

3.1

Salary & Benefits

4.0

Job Security

3.5

Company culture

2.5

Promotions/Appraisal

3.5

Work Satisfaction

Explore 4 Reviews and Ratings
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