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Sykes Business Services Of India Customer Support Interview Questions and Answers

Updated 3 Jun 2020

1 interview found

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Customer Support Interview Questions

user image Anonymous

posted on 3 Jun 2020

I applied via Shine and was interviewed in May 2020.

3 Interview Rounds

Interview Questions

  • Q1. About my profile,and in second round some questions like last angry day, how good u r in decision making etc. Add Answer
  • Q2. About previous work experience Add Answer
  • Q3. Previous company roles and responsibilities Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Realy pathetic..I cleared and 2 round and they said I will receive call for 3rd round but I haven't received i don't know why.
I wait for long time and i called back the recuiter but they haven't even answered my call.why they said I clearded 2nd round and why they did like this I don't know.But this is realy pathetic.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Your work experience
Interview experience
3
Average
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. How to restart an device
  • Q2. How to manage a team

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good company to work with
Interview experience
1
Bad
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Introducing about self
  • Q2. About fast typeing
Interview experience
3
Average
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed before Jun 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Self intro some written test
  • Q2. Simply they about about previous experience

Customer Support Interview Questions

WNS user image Anonymous

posted on 12 Dec 2021

I applied via Recruitment Consultant and was interviewed in Nov 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I want telephonic interview

I applied via Referral and was interviewed before Jan 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Typing test and english grammar evaluation

3

One-on-one Round (1 Question)

  • Q1. 1-on-1 with the regarding Team Leader

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Support interview:
  • Excel
  • Typing Speed
  • English Language
Interview preparation tips for other job seekers - It is nothing to worry about; they are very polite and friendly
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. What is a Business Process Outsourcing (BPO)?
  • Q2. What motivates you to pursue this job?
  • Q3. How much salary did you expect?
  • Q4. What are the main kpi in bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Put in diligent effort, as hard work consistently yields rewards.
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Basic introduction
  • Q2. About experience
2

One-on-one Round (1 Question)

  • Q1. Basic introduction and experiences
3

One-on-one Round (1 Question)

  • Q1. Basic introduction and experience
4

Versant  round Round (1 Question)

  • Q1. Basic Aptitude test reasoning maths ,basic english grammer voice speaking and pronounciation and English typing and mail writing

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic Genrally asked interview question Specially your intro and experiences, your family background
Interview experience
4
Good
Difficulty level
-
Duration
-
Result
-

4 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself that's not on CV
  • Q2. What are your expectations
2

Technical Round (2 Questions)

  • Q1. Test familiarity with MS office tools
  • Q2. Test ability to work with Avaya
3

Call listening test Round (1 Question)

  • Q1. Scenario specific call listening
4

Group Discussion Round

I was asked to read an article infront of the leadership team. They asked me questions about what I read.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself. That should help the hiring team match you and your skills to the account/team you should belong to.

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