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iEnergizer Customer Service Executive Interview Questions, Process, and Tips for Experienced

Updated 8 Apr 2025

Top iEnergizer Customer Service Executive Interview Questions and Answers for Experienced

iEnergizer Customer Service Executive Interview Experiences for Experienced

23 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction
  • Q2. About experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic introduction and experiences
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic introduction and experience
Round 4 - Versant  round 

(1 Question)

  • Q1. Basic Aptitude test reasoning maths ,basic english grammer voice speaking and pronounciation and English typing and mail writing

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic Genrally asked interview question Specially your intro and experiences, your family background
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. Can you describe the most memorable day of your life?
  • Q2. Can you tell me about yourself?
  • Q3. What is your past job experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you possess a degree and have proficient spoken English, you can easily earn 20,000.

Customer Service Executive Interview Questions Asked at Other Companies for Experienced

asked in iEnergizer
Q1. 3. What do you mean by Customer service? What is BPO?
asked in IntouchCX
Q2. What do you know about ecommerce?
asked in IntouchCX
Q3. What are the benefits of using ecommerce services rather than goi ... read more
asked in Flipkart
Q4. What do you understand by the name customer service
Q5. Why you want to join teleperformance ?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your daily routine.
  • Q2. Basic things about my daily life.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

They will do it on your behalf. Its just a formality.

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 3 - One-on-one 

(2 Questions)

  • Q1. CV details. Nothing else
  • Q2. Basic introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join unless in very strict situation, the organization is not worth time. Also no other organization accepts it's work experience. Keep that in mind. I was I'm Airtel Black process. Employee ID T243477. Management is a nightmare and favours only those who are good with buttering.

iEnergizer interview questions for designations

 Customer Service

 (1)

 Senior Customer Service Executive

 (16)

 Assistant Executive Customer Service

 (5)

 Customer Service Associate

 (13)

 Customer Service Representative

 (3)

 Customer Service Advisor

 (2)

 Customer Service Assistant

 (2)

 Customer Service Manager

 (1)

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Personal interview questions
Round 3 - Versant 

(1 Question)

  • Q1. Versant aptitude test
Round 4 - One-on-one 

(1 Question)

  • Q1. Normal English fluency check
Round 5 - Salary 

(1 Question)

  • Q1. Salary discussion
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. That was asking about your previous job your work experience and your skills and way of communication
  • Q2. Tell me about your self Why you leave your previous job etc
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for providing exceptional service.

    • I have worked in the customer service industry for 5 years, gaining valuable experience in handling customer inquiries and resolving issues.

    • I consistently received positive feedback from customers for my friendly and helpful approach.

    • I left my previous job to seek new challenges and opportunities for growth.

    • I am...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be hesitate. Make your self calm and be confident.

Customer Service Executive Jobs at iEnergizer

View all
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Never accept the offer for SBIC process... they'll tell you there is no Target during interview but on the floor you'll be burdened with lots of targets and you've to work as a puppet for them. They'll hold your salary till 15th of the month so that if you are not satisfied with the process you can't leave it
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your daily routine
Round 2 - One-on-one 

(2 Questions)

  • Q1. Write about any one topics given
  • Q2. Why do you want to join this industry
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. They ask about your self and about last company and what is bpo that s it .
Round 3 - One-on-one 

(1 Question)

  • Q1. Questions like about yourself and what is bpo ,why you join this sector
Round 4 - Last round taken by the process 

(1 Question)

  • Q1. Normal questions asked by me like about yourself ,about family and last company details

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have confidence with only good communication skills than you get a job
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Tell me about your previous job experience.
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion
Round 4 - Assignment 

Write something about any topic

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are searching for a non voice process I'll recommend this company to you.

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Service Executive interview for experienced candidates?
iEnergizer interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the iEnergizer interview process for experienced candidates are One-on-one Round, HR and Resume Shortlist.
How to prepare for iEnergizer Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Service, Inbound Process, chat, customer care and voice process.
What are the top questions asked in iEnergizer Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the iEnergizer Customer Service Executive interview for experienced candidates -

  1. 3. What do you mean by Customer service? What is B...read more
  2. What is air pollut...read more
  3. What is customer serv...read more
How long is the iEnergizer Customer Service Executive interview process?

The duration of iEnergizer Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

iEnergizer Customer Service Executive Interview Process for Experienced

based on 12 interviews

3 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • One-on-one Round
View more
Join iEnergizer Unlocking Potential, Unleashing Performance
iEnergizer Customer Service Executive Salary
based on 2.3k salaries
₹1 L/yr - ₹8 L/yr
14% more than the average Customer Service Executive Salary in India
View more details

iEnergizer Customer Service Executive Reviews and Ratings

based on 1.6k reviews

4.4/5

Rating in categories

4.3

Skill development

4.3

Work-life balance

4.4

Salary

4.3

Job security

4.3

Company culture

4.2

Promotions

4.3

Work satisfaction

Explore 1.6k Reviews and Ratings
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