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IntouchCX Customer Support Interview Questions and Answers

Updated 6 Sep 2024

IntouchCX Customer Support Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good company to work with
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare prepare and prepare
it takes very hard work to get this job.
i thought its other CS so i didn't prepare and go for interview

Customer Support Interview Questions Asked at Other Companies

Q1. What? Jobs Rules And How Customer Support
asked in Swiggy
Q2. How to convence the customer while leave our brand
Q3. What is the Software you are familiar like Logisys , Cargo wise ?
asked in Swiggy
Q4. Specify the positive characteristics of the customer.
asked in NeoDove
Q5. What ley insights have you gained about the NeoDove?

Customer Support Jobs at IntouchCX

View all

Interview questions from similar companies

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Support interview:
  • Excel
  • Typing Speed
  • English Language
Interview preparation tips for other job seekers - It is nothing to worry about; they are very polite and friendly
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jul 2024.

Interview Preparation Tips

Interview preparation tips for other job seekers - actually the online test that are taken through the companies 're good .all the questions are normal and any one can give the answer properly if they'll read out the questions carefully.

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - This Job's Tech Mahindra Is Best Company 👌 So Happy This Company Interviewe

Thank You
Basavaraj

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy questions were asked

Interview Questionnaire 

1 Question

  • Q1. About future goals, job profile, customer handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be comfortable
Be flexible for shift timings
Patience is the key, & its very important to be patient in this field
Good Communication skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and there is nothing to worry . Answer them with confidence and try to make them short and simple .try to wear formal or semi formal that's it.
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IntouchCX Interview FAQs

How many rounds are there in IntouchCX Customer Support interview?
IntouchCX interview process usually has 2 rounds. The most common rounds in the IntouchCX interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
How to prepare for IntouchCX Customer Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Service, Non Voice Process, Customer Support, Customer Experience Management and Communication Skills.
What are the top questions asked in IntouchCX Customer Support interview?

Some of the top questions asked at the IntouchCX Customer Support interview -

  1. How to restart an dev...read more
  2. How to manage a t...read more
  3. i only go till first round and so cannot tell about next other roun...read more

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IntouchCX

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IntouchCX Customer Support Interview Process

based on 3 interviews

Interview experience

3.3
  
Average
View more
IntouchCX Customer Support Salary
based on 8 salaries
₹1.8 L/yr - ₹4.1 L/yr
6% more than the average Customer Support Salary in India
View more details

IntouchCX Customer Support Reviews and Ratings

based on 2 reviews

3.3/5

Rating in categories

2.7

Skill development

2.7

Work-life balance

2.7

Salary

2.7

Job security

2.1

Company culture

2.1

Promotions

2.1

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