IntouchCX Customer Support Interview Questions and Answers

Q1. How to restart an device
Ans. 
To restart a device, press and hold the power button until a menu appears, then select 'Restart' or 'Reboot'.
• Press and hold the power button until a menu appears

• Select 'Restart' or 'Reboot' from the menu

• Wait for the device to power off and then turn back on
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Q2. How to manage a team
Ans. 
Managing a team involves effective communication, setting clear goals, providing support, and fostering a positive work environment.
• Communicate clearly and regularly with team members

• Set specific and achievable goals for the team

• Provide support and resources to help team members succeed

• Foster a positive work environment through recognition and feedback

• Encourage collaboration and teamwork among team members
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There was an exam about 30 questions.

Q1. I only go till first round and so cannot tell about next other rounds.
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Q2. It will be like tell me about yourself and salary discusstions are there
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