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Conneqt Business Solutions Customer Support Interview Questions and Answers

Updated 7 Feb 2024

Conneqt Business Solutions Customer Support Interview Experiences

1 interview found

Customer Support Interview Questions & Answers

user image Sangeeth Andrea

posted on 7 Feb 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introducing about self
  • Q2. About fast typeing

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and empathetic customer support professional with a passion for helping others.

    • I have over 5 years of experience in customer support roles

    • I am skilled in resolving customer issues and providing excellent service

    • I am a good listener and communicator, able to empathize with customers' concerns

    • I am proficient in using CRM systems and other support tools

    • I am a team player and enjoy collaborating with colle

  • Answered by AI
  • Q2. Your work experience
  • Ans. 

    I have 3 years of experience in customer support roles, including phone, email, and chat support.

    • Handled customer inquiries and issues via phone, email, and chat

    • Provided product information and troubleshooting assistance

    • Resolved customer complaints and escalated issues as needed

  • Answered by AI
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How to restart an device
  • Ans. 

    To restart a device, press and hold the power button until a menu appears, then select 'Restart' or 'Reboot'.

    • Press and hold the power button until a menu appears

    • Select 'Restart' or 'Reboot' from the menu

    • Wait for the device to power off and then turn back on

  • Answered by AI
  • Q2. How to manage a team
  • Ans. 

    Managing a team involves effective communication, setting clear goals, providing support, and fostering a positive work environment.

    • Communicate clearly and regularly with team members

    • Set specific and achievable goals for the team

    • Provide support and resources to help team members succeed

    • Foster a positive work environment through recognition and feedback

    • Encourage collaboration and teamwork among team members

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good company to work with
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. About job and responsibilities
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self intro some written test
  • Q2. Simply they about about previous experience

I applied via Recruitment Consultant and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is e commerce?
  • Ans. 

    E-commerce refers to the buying and selling of goods and services online.

    • Online transactions

    • Electronic payments

    • Virtual storefronts

    • Examples: Amazon, eBay, Shopify

    • 24/7 availability

    • Global reach

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I want telephonic interview

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Typing test and english grammar evaluation

Round 3 - One-on-one 

(1 Question)

  • Q1. 1-on-1 with the regarding Team Leader

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Support interview:
  • Excel
  • Typing Speed
  • English Language
Interview preparation tips for other job seekers - It is nothing to worry about; they are very polite and friendly

I applied via Shine and was interviewed in May 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About my profile,and in second round some questions like last angry day, how good u r in decision making etc.
  • Q2. About previous work experience
  • Q3. Previous company roles and responsibilities
  • Ans. 

    I have experience in customer support roles with responsibilities including resolving customer issues, providing product information, and ensuring customer satisfaction.

    • Resolving customer inquiries and issues in a timely and professional manner

    • Providing product information and troubleshooting assistance

    • Ensuring customer satisfaction through effective communication and problem-solving

    • Handling customer complaints and esc...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Realy pathetic..I cleared and 2 round and they said I will receive call for 3rd round but I haven't received i don't know why.
I wait for long time and i called back the recuiter but they haven't even answered my call.why they said I clearded 2nd round and why they did like this I don't know.But this is realy pathetic.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Group discussion basic self introduction and communication check nd divide to 2sector that is ARE and IC

Round 3 - Assignment 

Then 2nd assignment would be given it will be basic ticking type, minimum 30marks should be there

Round 4 - HR 

(2 Questions)

  • Q1. Self introduction again and basic hospital environment questions and basic maths like ratio and persentage.
  • Q2. Basic maths like division and percentage then hospital environment questions
Round 5 - Verscent 

(1 Question)

  • Q1. 5round test read and repeat,fill in the blanks and dictation all about to check communication and pronounciation

Interview Preparation Tips

Topics to prepare for Omega Healthcare Customer Service Executive interview:
  • Communication Skills
  • Verscent test
Interview preparation tips for other job seekers - Patience is important because they take too much time for each process but easy to clear.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Grammar question fill in the blank

Round 2 - HR 

(1 Question)

  • Q1. Why you want to join

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Customer Support interview?
Conneqt Business Solutions interview process usually has 1 rounds. The most common rounds in the Conneqt Business Solutions interview process are One-on-one Round.
How to prepare for Conneqt Business Solutions Customer Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Conneqt Business Solutions. The most common topics and skills that interviewers at Conneqt Business Solutions expect are bpo, voice process, Domestic BPO, English and Customer Service.

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Conneqt Business Solutions Customer Support Interview Process

based on 1 interview

Interview experience

1
  
Bad
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Conneqt Business Solutions Customer Support Salary
based on 31 salaries
₹1.4 L/yr - ₹3.2 L/yr
6% less than the average Customer Support Salary in India
View more details

Conneqt Business Solutions Customer Support Reviews and Ratings

based on 12 reviews

3.9/5

Rating in categories

3.9

Skill development

3.7

Work-life balance

3.7

Salary

3.8

Job security

4.0

Company culture

3.3

Promotions

3.9

Work satisfaction

Explore 12 Reviews and Ratings
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