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Sykes Business Services Of India Collection Officer Interview Questions and Answers

Updated 17 May 2023

Sykes Business Services Of India Collection Officer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why u want to joint the firm ?
Round 3 - One-on-one 

(1 Question)

  • Q1. Talk about yourself

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is the best way to recover the amount
  • Ans. 

    The best way to recover the amount is through a systematic approach that includes effective communication, negotiation, and legal action if necessary.

    • Establish clear and open lines of communication with the debtor

    • Understand the reasons for non-payment and address any concerns or disputes

    • Negotiate a repayment plan that is feasible for the debtor

    • Regularly follow up and remind the debtor of their outstanding debt

    • Consider ...

  • Answered by AI
  • Q2. WhAt is your way of dealing with stubborn customer
  • Ans. 

    My way of dealing with stubborn customers is to remain calm, empathize with their concerns, and find a mutually beneficial solution.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their situation

    • Offer alternative solutions

    • Negotiate and find a win-win outcome

    • Maintain professionalism and patience

  • Answered by AI
  • Q3. How do we recognise the customer paying possiblity
  • Ans. 

    Customer paying possibility can be recognised by analysing their credit history, income, expenses and payment behaviour.

    • Check credit score and credit history

    • Assess income and expenses

    • Observe payment behaviour and patterns

    • Consider any outstanding debts or loans

    • Look for any bankruptcies or legal actions against the customer

  • Answered by AI
  • Q4. Best method of knowing your customer
  • Ans. 

    The best method of knowing your customer is through proper documentation and verification.

    • Collect and verify customer's personal information such as name, address, phone number, and email.

    • Check customer's credit history and payment behavior.

    • Verify customer's employment status and income.

    • Obtain references from other creditors or business partners.

    • Use online tools and social media to gather additional information.

    • Regular...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi friends,

Before you start the interview go through the co. Profile and the job position based on it have some brief knowledge all you need is confidence confidence confidence to tackle the interviewer instead of getting panic you need to be relaxed
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Asked abt career goals Abt education
  • Ans. I want to see me in a post where I can't also believe to b.
  • Answered by bouncystriker

Interview Preparation Tips

Interview preparation tips for other job seekers - Should b very prompt, attentive,smart, potential,focused.

I applied via Walk-in and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Which facilities are required

Interview Preparation Tips

Interview preparation tips for other job seekers - It was my first interview. The interviewer wanted to test both my knowledge and communication skills most of the questions asked to me were related to computer science related topics
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why do this job?
Round 2 - Technical 

(2 Questions)

  • Q1. Typing test essey
  • Q2. Email formatting
Round 3 - Case Study 

Salery discuss why join this organization

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Banking personal loan

Interview Preparation Tips

Interview preparation tips for other job seekers - Banking personal loan
Current account
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.

    • Started my career in sales at XYZ Company, where I consistently exceeded sales targets by 20% each quarter.

    • Developed strong relationships with key clients, resulting in a 30% increase in repeat business.

    • Skilled in cold calling, networking, and closing deals to drive revenue growth.

    • Proficient in CRM so...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell ,me about yourself
  • Ans. 

    Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the pharmaceutical industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained relationships with key clients resulting in repeat business

    • Strong communication and negotiation skills

    • Proficient in CRM software and sales analytics tools

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Sales or marketing

Interview Preparation Tips

Interview preparation tips for other job seekers - I find the work culture to be average.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated computer operator with 5 years of experience in managing and troubleshooting computer systems.

    • 5 years of experience in computer operations

    • Proficient in managing and troubleshooting computer systems

    • Detail-oriented and organized in handling tasks efficiently

  • Answered by AI
  • Q2. Why do you join this job
  • Ans. 

    I am passionate about technology and enjoy working with computers.

    • Passionate about technology

    • Enjoy working with computers

    • Opportunity to learn and grow in the field

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Intro nd what is sales nd what is credit card
  • Ans. 

    Sales is the process of selling products or services to customers, while a credit card is a payment card that allows the cardholder to make purchases on credit.

    • Sales involves persuading customers to buy products or services.

    • Credit cards are a convenient form of payment that allows customers to make purchases without using cash.

    • Sales officers play a crucial role in promoting and selling credit cards to potential custome...

  • Answered by AI
  • Q2. Nd what is insurance about teleperformane
  • Ans. 

    Teleperformance provides insurance services to its clients.

    • Teleperformance offers insurance solutions to its clients to protect them from financial losses.

    • The insurance services provided by Teleperformance include health insurance, life insurance, and property insurance.

    • Teleperformance's insurance services help clients mitigate risks and protect their assets.

    • The company also offers insurance claims processing services ...

  • Answered by AI
  • Q3. What are salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Plzz prepare your self and wear formal and good knowledge about teleperformance

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India Collection Officer interview?
Sykes Business Services Of India interview process usually has 3 rounds. The most common rounds in the Sykes Business Services Of India interview process are Resume Shortlist, HR and One-on-one Round.

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Sykes Business Services Of India Collection Officer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Sykes Business Services Of India Collection Officer Salary
based on 4 salaries
₹3.1 L/yr - ₹4.8 L/yr
42% more than the average Collection Officer Salary in India
View more details

Sykes Business Services Of India Collection Officer Reviews and Ratings

based on 1 review

2.0/5

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1.0

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1.0

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1.0

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Job security

1.0

Company culture

1.0

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1.0

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