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Concentrix Corporation Collection Officer Interview Questions, Process, and Tips

Updated 19 Dec 2020

Concentrix Corporation Collection Officer Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is the best way to recover the amount
  • Ans. 

    The best way to recover the amount is through a systematic approach that includes effective communication, negotiation, and legal action if necessary.

    • Establish clear and open lines of communication with the debtor

    • Understand the reasons for non-payment and address any concerns or disputes

    • Negotiate a repayment plan that is feasible for the debtor

    • Regularly follow up and remind the debtor of their outstanding debt

    • Consider ...

  • Answered by AI
  • Q2. WhAt is your way of dealing with stubborn customer
  • Ans. 

    My way of dealing with stubborn customers is to remain calm, empathize with their concerns, and find a mutually beneficial solution.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their situation

    • Offer alternative solutions

    • Negotiate and find a win-win outcome

    • Maintain professionalism and patience

  • Answered by AI
  • Q3. How do we recognise the customer paying possiblity
  • Ans. 

    Customer paying possibility can be recognised by analysing their credit history, income, expenses and payment behaviour.

    • Check credit score and credit history

    • Assess income and expenses

    • Observe payment behaviour and patterns

    • Consider any outstanding debts or loans

    • Look for any bankruptcies or legal actions against the customer

  • Answered by AI
  • Q4. Best method of knowing your customer
  • Ans. 

    The best method of knowing your customer is through proper documentation and verification.

    • Collect and verify customer's personal information such as name, address, phone number, and email.

    • Check customer's credit history and payment behavior.

    • Verify customer's employment status and income.

    • Obtain references from other creditors or business partners.

    • Use online tools and social media to gather additional information.

    • Regular...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi friends,

Before you start the interview go through the co. Profile and the job position based on it have some brief knowledge all you need is confidence confidence confidence to tackle the interviewer instead of getting panic you need to be relaxed

Interview questions from similar companies

I applied via Job Fair

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 3 - HR 
Round 4 - Coding Test 
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Excel based, grammar based

Round 3 - One-on-one 

(2 Questions)

  • Q1. Collection strategy
  • Q2. Golden rules of accounting
  • Ans. 

    Golden rules of accounting are basic principles to maintain financial records accurately.

    • The first golden rule is to maintain a record of all transactions.

    • The second golden rule is to maintain a record of all expenses and incomes.

    • The third golden rule is to maintain a record of all assets and liabilities.

    • The fourth golden rule is to ensure that the accounting records are accurate and up-to-date.

    • The fifth golden rule is...

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Technical experience

Interview Preparation Tips

Round: Test
Experience: Aptitude and reasoning

Interview Questionnaire 

2 Questions

  • Q1. Tell us about your yourself? Requirements of your job?
  • Ans. 

    I am a dedicated and experienced professional with strong leadership skills and a passion for driving team success.

    • Experience in managing teams and achieving targets

    • Strong communication and interpersonal skills

    • Ability to analyze data and make strategic decisions

    • Knowledge of industry trends and best practices

    • Proven track record of problem-solving and conflict resolution

  • Answered by AI
  • Q2. What is the best you can do for us?
  • Ans. 

    I can bring strong leadership skills, strategic thinking, and a proven track record of driving results to the team.

    • Demonstrate my ability to lead and motivate a team towards achieving goals

    • Utilize my strategic thinking to identify opportunities for growth and improvement

    • Leverage my past successes in driving results and exceeding targets

  • Answered by AI

I applied via Naukri.com and was interviewed in Nov 2017. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How much is the length of all India roads
  • Ans. 

    The length of all India roads is approximately 5.5 million kilometers.

    • The total length of all India roads is estimated to be around 5.5 million kilometers.

    • India has one of the largest road networks in the world.

    • The road network in India includes national highways, state highways, district roads, and village roads.

    • The length of national highways alone is over 100,000 kilometers.

    • The road infrastructure plays a crucial ro...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Experience

General Tips: Be specific and attentive
Skills: Analytical Skills, Leadership
Duration: <1 week

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I applied via Naukri.com and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic information - Go through your resume
Round 2 - One-on-one 

(1 Question)

  • Q1. Last job experience and in depth knowledge about what we did i last organization
Round 3 - One-on-one 

(1 Question)

  • Q1. Senior manager round

Interview Preparation Tips

Interview preparation tips for other job seekers - Go prepared, be polite and honest. Never lie or add something in your resume that yout don't know

I was interviewed in Apr 2020.

Interview Questionnaire 

2 Questions

  • Q1. Same questions like how do you see yourself down the line 5 years.
  • Q2. Hobbies, Giving topic and need to speak for next 2 minutes.

Interview Preparation Tips

Interview preparation tips for other job seekers - The companies are hiring employees not machines correct. So the person taking interview should have conversation. I agree relating to process it is required but on the other hand some random conversation should also be initiated. And in this random conversation the interviewer should judge the candidate thought process and his ability to judge and go beyond the limits. And also please this is my personal request allow the candidates to ask questions on salary and other benefits because later it happens the candidate is not provided clear details and gets trapped. This create negative impact on the Companies image.

Interview Questionnaire 

2 Questions

  • Q1. About previous experience.And role of current job
  • Q2. Telephonic HR interview about salary

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Experience

Concentrix Corporation Interview FAQs

What are the top questions asked in Concentrix Corporation Collection Officer interview?

Some of the top questions asked at the Concentrix Corporation Collection Officer interview -

  1. What is the best way to recover the amo...read more
  2. WhAt is your way of dealing with stubborn custom...read more
  3. How do we recognise the customer paying possibl...read more

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Concentrix Corporation Collection Officer Salary
based on 13 salaries
₹1.8 L/yr - ₹4 L/yr
9% more than the average Collection Officer Salary in India
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Concentrix Corporation Collection Officer Reviews and Ratings

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4.6/5

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4.3

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3.7

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3.9

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4.6

Company culture

4.3

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4.1

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