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Concentrix Corporation Collection Officer Interview Questions, Process, and Tips
Concentrix Corporation Collection Officer Interview Experiences
1 interview found
I applied via Naukri.com and was interviewed in Nov 2020. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What is the best way to recover the amount
- Ans.
The best way to recover the amount is through a systematic approach that includes effective communication, negotiation, and legal action if necessary.
Establish clear and open lines of communication with the debtor
Understand the reasons for non-payment and address any concerns or disputes
Negotiate a repayment plan that is feasible for the debtor
Regularly follow up and remind the debtor of their outstanding debt
Consider ...
- Q2. WhAt is your way of dealing with stubborn customer
- Ans.
My way of dealing with stubborn customers is to remain calm, empathize with their concerns, and find a mutually beneficial solution.
Stay calm and composed
Listen actively to understand their concerns
Empathize with their situation
Offer alternative solutions
Negotiate and find a win-win outcome
Maintain professionalism and patience
- Q3. How do we recognise the customer paying possiblity
- Ans.
Customer paying possibility can be recognised by analysing their credit history, income, expenses and payment behaviour.
Check credit score and credit history
Assess income and expenses
Observe payment behaviour and patterns
Consider any outstanding debts or loans
Look for any bankruptcies or legal actions against the customer
- Q4. Best method of knowing your customer
- Ans.
The best method of knowing your customer is through proper documentation and verification.
Collect and verify customer's personal information such as name, address, phone number, and email.
Check customer's credit history and payment behavior.
Verify customer's employment status and income.
Obtain references from other creditors or business partners.
Use online tools and social media to gather additional information.
Regular...
Interview Preparation Tips
Before you start the interview go through the co. Profile and the job position based on it have some brief knowledge all you need is confidence confidence confidence to tackle the interviewer instead of getting panic you need to be relaxed
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Anonymous
posted on 17 May 2023
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I applied via Job Portal and was interviewed in Apr 2023. There were 3 interview rounds.
(1 Question)
- Q1. Why u want to joint the firm ?
(1 Question)
- Q1. Talk about yourself
Collection Officer Interview Questions & Answers
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Anonymous
posted on 9 Mar 2023
Selected
I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
(1 Question)
- Q1. Asked abt career goals Abt education
- Ans. I want to see me in a post where I can't also believe to b.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.
(6 Questions)
- Q1. Anyone qution ask how to collect credit card payment
- Q2. Self and experience.
- Q3. Where r u working
- Q4. Where are you working
- Q5. Self and experience,where working
- Q6. U have experince letter
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Sep 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Self introduction, why you choose BPO
- Q2. What is credit card and debit card
- Ans.
Credit card and debit card are payment cards issued by financial institutions for making purchases and transactions.
Credit card allows users to borrow money from the card issuer up to a certain limit, which must be paid back with interest.
Debit card deducts funds directly from the user's bank account when making a purchase.
Credit cards often come with rewards and benefits, while debit cards do not.
Both cards can be use...
(3 Questions)
- Q1. Self introduction, what I did after my graduation, why I want to work in iEnergizer, say something about the company
- Q2. Where do you see yourself after 5 years, difference between debit card and credit card
- Q3. Say something about your family
Self introduction, what I did after my graduation, why you want to work in iEnergizer
I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. I was asked - about myself, talking on a topic for a minute, they also check how dedicated you are to work.
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Anonymous
posted on 17 May 2023
Selected
I applied via Job Portal and was interviewed in Apr 2023. There were 3 interview rounds.
(1 Question)
- Q1. Why u want to joint the firm ?
(1 Question)
- Q1. Talk about yourself
Collection Officer Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 9 Mar 2023
Selected
I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
(1 Question)
- Q1. Asked abt career goals Abt education
- Ans. I want to see me in a post where I can't also believe to b.
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Anonymous
posted on 15 Sep 2021
I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself
- Q2. Previous company experience
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Anonymous
posted on 14 May 2022
Selected
I applied via Referral and was interviewed in Mar 2022. There were 3 interview rounds.
(2 Questions)
- Q1. About past experience.
- Q2. How many year's of experience in Debt Collectiom & recovery.
- Ans.
I have 8 years of experience in debt collection and recovery.
I have worked in debt collection for 8 years.
I have experience in recovering debts from various types of clients.
I am familiar with the legal processes involved in debt collection.
I have successfully recovered large sums of money for my previous employers.
(1 Question)
- Q1. Last CTC & expetcen
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Concentrix Corporation Collection Officer Reviews and Ratings
based on 5 reviews
Rating in categories
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Customer Service Executive
3.6k
salaries
|  ₹0.9 L/yr - ₹7.8 L/yr |
|
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| ₹2.9 L/yr - ₹10.2 L/yr |
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| ₹0.9 L/yr - ₹7 L/yr |
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| ₹1.5 L/yr - ₹6.2 L/yr |
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