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Home Credit Finance Senior Representative Interview Questions and Answers

Updated 15 Apr 2022

Home Credit Finance Senior Representative Interview Experiences

2 interviews found

I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Q2. Why should we hire you?
  • Q3. What are your salary expectations?
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction and why hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence level and polite attitude

Interview Questionnaire 

2 Questions

  • Q1. What is key role of customer service
  • Ans. 

    The key role of customer service is to provide assistance and support to customers, ensuring their satisfaction and loyalty.

    • Customer service plays a crucial role in building and maintaining strong relationships with customers.

    • It involves addressing customer inquiries, concerns, and complaints in a timely and efficient manner.

    • Customer service representatives act as the face of the company, representing its values and br...

  • Answered by AI
  • Q2. Customer service is a big area of business in all fields

Senior Representative Interview Questions Asked at Other Companies

asked in BNY
Q1. NAV cycle steps involved in day to day NAV calculation startinh w ... read more
Q2. What is your experience with typing tests on a laptop or PC?
Q3. What is key role of customer service
Q4. What is BIOS, what are the major components in a computer
Q5. What is difference between ios, Android and windows ?

Interview questions from similar companies

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Interview was very easy, candidates prepare only self intro , including last job Profile and related to loan, and collection.

Interview Preparation Tips

Interview preparation tips for other job seekers - Inter was vary easy, candidates prepare only self brief self intro and related to loan and collection.

I applied via Referral and was interviewed in Jun 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Each and every question regarding my past job experiance, my Education life, they test my knowledge by asking various questions during interview..
  • Q2. Though I get this job but my aim is always high about my future...I want to work for any company bt My remunarations and job satisfaction is always my first priority.... I respect my family and my Work......

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a great experiance...

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about yourself
  • Q2. What about know financial products

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and be professional
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

How to handling customer?

Round 3 - One-on-one 

(1 Question)

  • Q1. How to work npa bucket
  • Ans. 

    Working the NPA bucket involves effectively managing and recovering non-performing assets.

    • Identify and prioritize non-performing assets

    • Develop and implement strategies for recovery

    • Monitor and track progress regularly

    • Utilize legal and collection resources when necessary

    • Maintain strong communication with borrowers

    • Analyze root causes of non-performing assets and address them

    • Collaborate with internal teams and external age...

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. They are ask about Excel
  • Q2. Ask about PL recovery knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Na
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself?
  • Q2. What is excel?
  • Ans. 

    Excel is a spreadsheet program developed by Microsoft for organizing, analyzing, and storing data.

    • Excel is used for creating spreadsheets to organize data in rows and columns.

    • It allows for mathematical calculations, data analysis, and visualization through charts and graphs.

    • Excel can be used for budgeting, financial analysis, project management, and more.

    • Functions and formulas in Excel help automate tasks and perform c...

  • Answered by AI
  • Q3. What is presentation?
  • Ans. 

    Presentation is the act of delivering information to an audience in a structured and engaging manner.

    • Presentation involves organizing content in a logical sequence

    • It includes using visual aids such as slides or props to enhance understanding

    • Effective presentations engage the audience through storytelling or interactive elements

  • Answered by AI
  • Q4. How would you contribute to this company?
  • Ans. 

    I would contribute to this company by leveraging my extensive experience in strategic planning, team leadership, and business development.

    • Developing and implementing strategic plans to drive growth and profitability

    • Leading cross-functional teams to achieve company objectives

    • Identifying new business opportunities and partnerships

    • Improving operational efficiency and effectiveness

    • Mentoring and developing talent within the

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. What are your expectations from this company?
  • Ans. 

    I expect a company that values innovation, fosters growth opportunities, and promotes a positive work culture.

    • Opportunities for professional growth and development

    • Support for innovative ideas and projects

    • Positive work environment and culture

    • Clear communication and transparency

    • Competitive compensation and benefits

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Please practice excel well enough to explain what all you know and understand about excel. (Vlookups , pivot tables)
2. Know about this company well enough so that you can ask questions from your side.
3. Know what exactly is an nbfc
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Journey of Life
  • Ans. 

    Life is a journey filled with ups and downs, challenges and opportunities, growth and self-discovery.

    • Life is a series of experiences that shape who we are

    • We encounter obstacles and setbacks that test our resilience

    • There are moments of joy and success that make the journey worthwhile

    • Self-reflection and personal growth are key components of the journey

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. Excel knowledge
  • Q2. Communication skills

Home Credit Finance Interview FAQs

How many rounds are there in Home Credit Finance Senior Representative interview?
Home Credit Finance interview process usually has 2 rounds. The most common rounds in the Home Credit Finance interview process are HR and One-on-one Round.
What are the top questions asked in Home Credit Finance Senior Representative interview?

Some of the top questions asked at the Home Credit Finance Senior Representative interview -

  1. What is key role of customer servi...read more
  2. Customer service is a big area of business in all fiel...read more

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Home Credit Finance Senior Representative Salary
based on 130 salaries
₹1 L/yr - ₹3.3 L/yr
49% less than the average Senior Representative Salary in India
View more details

Home Credit Finance Senior Representative Reviews and Ratings

based on 40 reviews

4.1/5

Rating in categories

4.2

Skill development

3.9

Work-life balance

3.4

Salary

4.0

Job security

4.5

Company culture

2.9

Promotions

4.1

Work satisfaction

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