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Concentrix Corporation Senior Representative Interview Questions, Process, and Tips

Updated 29 Jan 2025

Top Concentrix Corporation Senior Representative Interview Questions and Answers

View all 7 questions

Concentrix Corporation Senior Representative Interview Experiences

32 interviews found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Normal questions and arthematic and reasoning questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Talk about previous experience and self details

Interview Preparation Tips

Interview preparation tips for other job seekers - This company was the worst company. I have worked here for more than 6 years and 8 months. In this company the process managers are not capable for handle projects as well as not able to handle teams. Most of the managers were womaniser's and they ask whatever they want of they give it to them, they will give promotion for them or otherwise they will give escalations. I have worked for different different LOB's, some of the managers were really helpful and they are capable to handle all the things but the superiors were really pathetic. The Ops managers are give chances to thier regional city friends or family members. HR people are fine and thier policies also good, but right now they are also following thier watefellow guidelines. And these are all for only visakhapatnam ( Vizag) location.

Senior Representative Interview Questions & Answers

user image kavita rani baghel

posted on 11 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is difference between ios, Android and windows ?
  • Ans. 

    iOS, Android, and Windows are three different operating systems used in mobile devices and computers.

    • iOS is developed by Apple and is exclusive to Apple devices like iPhones and iPads.

    • Android is developed by Google and is used by a variety of manufacturers on their devices.

    • Windows is developed by Microsoft and is used primarily on PCs and some mobile devices.

    • Each operating system has its own app store, user interface, ...

  • Answered by AI
  • Q2. How to reboot an iPhone
  • Ans. 

    To reboot an iPhone, press and hold the power button until the slider appears, then slide to power off. Wait a few seconds, then press the power button again to turn it back on.

    • Press and hold the power button on the side or top of the iPhone.

    • Wait for the slider to appear on the screen.

    • Slide the slider to power off the iPhone.

    • Wait a few seconds, then press the power button again to turn it back on.

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Camera is not working properly, tell what can be issue
  • Q2. We will asked customer more details on it, might he dropped it accidentally, add more probing questions to isolate the maine issue, run the diagnositcs test.

Skills evaluated in this interview

Senior Representative Interview Questions Asked at Other Companies

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Q2. What is key role of customer service
Q3. What is BIOS, what are the major components in a computer
Q4. What is difference between ios, Android and windows ?
asked in BNY
Q5. What are the types of Corp actions? Explain in Details What is di ... read more

Senior Representative Interview Questions & Answers

user image Surender Singh

posted on 29 Feb 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction round with hr
Round 2 - Aptitude Test 

Written versent test to determine the English level

Interview Preparation Tips

Interview preparation tips for other job seekers - Operation

I applied via Referral and was interviewed before Sep 2021. There were 5 interview rounds.

Round 1 - Aptitude Test 

Active listening is must to clear AMCAT. Good pronunciation of every word.

Round 2 - HR 

(2 Questions)

  • Q1. Ques will be asked only from resume
  • Q2. Why do u wanna join? Why should we hire you? Why do u wanna switch ? Simple ques will be asked... Just need to be fluent
Round 3 - One-on-one 

(1 Question)

  • Q1. Why should we hire you? Performance score in previous organization ? Mock calls Basic ques related to process Strengths and weaknesses. Why do u want to join. Tell me something any CNX
Round 4 - Psychometric Test 

(1 Question)

  • Q1. Basic msq ques, need to select any best ans according to u. It'll be easy
Round 5 - Versant Test 

(1 Question)

  • Q1. Good communication skill

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, it's easy to clear.
Be in formal dress
All the best for the future.
It's a great organization
You'll enjoy being a part of CNX employee

Concentrix Corporation interview questions for designations

 Representative

 (4)

 Senior Technical Representative

 (1)

 Senior Operations Representative

 (10)

 Senior Sales Representative

 (1)

 Operations Representative

 (44)

 Technical Representative

 (2)

 Customer Representative

 (1)

 Senior Customer Service Representative

 (9)

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

You need to write on any general topic and they will judge your English and grammar

Round 3 - Technical 

(1 Question)

  • Q1. What is BIOS, what are the major components in a computer
  • Ans. 

    BIOS stands for Basic Input/Output System. Major components in a computer include CPU, RAM, motherboard, hard drive, and graphics card.

    • BIOS (Basic Input/Output System) is a firmware used to perform hardware initialization during the booting process.

    • Major components in a computer include CPU (Central Processing Unit), RAM (Random Access Memory), motherboard, hard drive, and graphics card.

    • CPU is the brain of the computer...

  • Answered by AI
Round 4 - Aptitude Test 

General aptitude test

Round 5 - HR 

(1 Question)

  • Q1. General HR questions, Why will they hire me

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have good communication skills and are really looking for experience in this company then this is the job

Skills evaluated in this interview

Get interview-ready with Top Concentrix Corporation Interview Questions

I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

There will be vedio record screening and then telephonic round with operation and client

Round 3 - One-on-one 

(3 Questions)

  • Q1. Asked whether comfortable with shifts
  • Q2. Asked about previous experiences
  • Q3. Told them by background and everything they asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer whatever they ask and speak clear English

I applied via Naukri.com and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Chargeback steps

Interview Preparation Tips

Interview preparation tips for other job seekers - Please go through what you are done with your previous organization, you should be clear with process and explain with confidence.

I applied via Indeed and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

An app was shared which asked few questions regarding sales and managing also tested the command on the language

Round 3 - HR 

(1 Question)

  • Q1. HR asked about basic questions and asked about handling grievances with a customer
Round 4 - One-on-one 

(1 Question)

  • Q1. One-on-one round with the operations team manager, asking about basic things like why you would like to join Concentrix etc. And explaining about the roles and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and confident when presenting yourself. If you feel that there is some inconvenience or something offensive being asked to you, politely let them know your view and you are finding it offensive. Most of the time we tend to be very humble and scared which is not at all required. Because if you get hired you are willing to give your best to the company and they owe to you.

Interview Questionnaire 

1 Question

  • Q1. About previous process

I applied via Company Website and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic English Aptitude and knowledge test.

Listening: Repeat sentences, phrases and paragraph. In paraghaphs one must understand that you do not need to repeat it in the exact manner but repeat using own’s word and understanding. However make sure to remember and use the keywords. Moreover your sentence/ Paragraph should be grammatically correct and sensible.

Round 2 - HR 

(2 Questions)

  • Q1. 1. Your Introduction. 2. Your Experience. 3. Last Job if any 4. Why left the previous organisation. 5. Job expectations. 6. Are you ready to fulfil job requirements such as 24/7 shifts and all. 7. Expected...
  • Q2. Any topic to speak about( sometimes)
Round 3 - One-on-one 

(1 Question)

  • Q1. 1. Describe your work in previous organisation. 2. Where do you see yourself in next 5 years (most overrates question) 3. Your understanding about Customer Service, BPO or KPO etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident but avoid over confidence.
Salary depends on your interview always be it a fresher or experienced.

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Senior Representative interview?
Concentrix Corporation interview process usually has 3-4 rounds. The most common rounds in the Concentrix Corporation interview process are Aptitude Test, HR and One-on-one Round.
How to prepare for Concentrix Corporation Senior Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Excel, HR, HP Data Protector, HRIS and MS Office.
What are the top questions asked in Concentrix Corporation Senior Representative interview?

Some of the top questions asked at the Concentrix Corporation Senior Representative interview -

  1. What is difference between ios, Android and window...read more
  2. What is BIOS, what are the major components in a compu...read more
  3. How do you handle high rated cli...read more
How long is the Concentrix Corporation Senior Representative interview process?

The duration of Concentrix Corporation Senior Representative interview process can vary, but typically it takes about less than 2 weeks to complete.

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Concentrix Corporation Senior Representative Interview Process

based on 45 interviews

4 Interview rounds

  • Resume Shortlist Round
  • Aptitude Test Round
  • One-on-one Round - 1
  • One-on-one Round - 2
View more

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Concentrix Corporation Senior Representative Salary
based on 3.1k salaries
₹1.6 L/yr - ₹6.6 L/yr
11% less than the average Senior Representative Salary in India
View more details

Concentrix Corporation Senior Representative Reviews and Ratings

based on 536 reviews

3.7/5

Rating in categories

3.3

Skill development

3.4

Work-life balance

3.2

Salary

4.0

Job security

3.5

Company culture

2.8

Promotions

3.2

Work satisfaction

Explore 536 Reviews and Ratings
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