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Concentrix Corporation
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Concentrix Corporation Customer Care Executive Interview Questions, Process, and Tips
Top Concentrix Corporation Customer Care Executive Interview Questions and Answers
- Q1. 1. If the customer had two queries at the same time,how did you handle the 2 queries at the same time?
- Q2. What will you do if the customer is talking to you inappropriately?
- Q3. What will you do if the customer is very rude?
Concentrix Corporation Customer Care Executive Interview Experiences
54 interviews found
Anonymous
I applied via Referral and was interviewed in Oct 2023. There were 3 interview rounds.
(1 Question)
- Q1. Concentrix take myamcattest it is based on reading, speaking and listening and grammar error and fill in the blank , customer and executive conversation round .Then a topic given to tell something about it...
(1 Question)
- Q1. Here you get some behaviour question now I Cant remember all of them but some of them which type of job profile do you looking for ? then what is my education qualification ? What is my work experience ?
Interview Preparation Tips
Shalini Das
(1 Question)
- Q1. Introduction, salary expectation , reason to leave previous company,
I applied via Naukri.com and was interviewed in Nov 2023. There were 2 interview rounds.
AMCAT test was conducted intially
(5 Questions)
- Q1. Hr round was conducted from the concentrix team had interview . they were try to check your communication skills , your pronunciation skills and the way you present yourself .
- Q2. Introduce yourself and explain about the work experience if you are a experience candidate
- Q3. About the hobbies
- Q4. Why to join bpo and what role and resposiblityare there for the position you have applied for
- Q5. One mock call for experinced
Interview Preparation Tips
What people are saying about Concentrix Corporation
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. Myself, past experience expected salary
- Q2. Myself, past experience
Concentrix Corporation interview questions for designations
Selected
I appeared for an interview before Jan 2024.
(1 Question)
- Q1. The interviewer may ask if you are confident in your ability to handle an educated customer.
Interview Preparation Tips
Get interview-ready with Top Concentrix Corporation Interview Questions
Very easy questions.. any one can clear
(1 Question)
- Q1. They just ask you about yourself and brief introduction on resume
(1 Question)
- Q1. They asked me to tell about your best friend....
Very easy and simple a graduate student can easily pass the assignment
(2 Questions)
- Q1. Why concentrix?
- Ans.
Concentrix is known for its excellent customer service reputation and career growth opportunities.
Concentrix has a strong reputation for providing excellent customer service
The company offers opportunities for career growth and development
Concentrix values its employees and provides a positive work environment
- Q2. What do you know about BPO
- Ans.
BPO stands for Business Process Outsourcing, where companies hire third-party service providers to handle specific business operations.
BPO involves outsourcing non-core business functions such as customer service, technical support, and back-office operations.
Companies opt for BPO to reduce costs, improve efficiency, and focus on core business activities.
BPO services can be provided onshore, nearshore, or offshore, dep...
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 3 interview rounds.
To the point. It is at par with the current status of the industry.
(4 Questions)
- Q1. How do you came to know about us?
- Q2. What is your experience in this field?
- Q3. Tell us about your last holiday
- Q4. Why did you left your previous organisation?
Interview Preparation Tips
Selected
I appeared for an interview in Aug 2023.
Grammar, reading , written, topic discuss
(1 Question)
- Q1. Tell me about yourself? Why you want to join Concentrix?
(1 Question)
- Q1. Tell me about yourself? Why should I hire you? Why you left your previous company?
Selected
I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 2 interview rounds.
(1 Question)
- Q1. Self introduction
(1 Question)
- Q1. Self introduction and work experience
Concentrix Corporation Interview FAQs
Some of the top questions asked at the Concentrix Corporation Customer Care Executive interview -
The duration of Concentrix Corporation Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Concentrix Corporation Interviews By Designations
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Interview Questions for Popular Designations
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Concentrix Corporation Customer Care Executive Interview Process
based on 47 interviews
4 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- HR Round - 2
- One-on-one Round
Customer Care Executive Interview Questions from Similar Companies
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Concentrix Corporation Customer Care Executive Reviews and Ratings
based on 820 reviews
Rating in categories
|
Customer Service Executive
3.7k
salaries
|  ₹1 L/yr - ₹7.8 L/yr |
|
Advisor
3.4k
salaries
| ₹0.9 L/yr - ₹6 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
|
Senior Representative
3.1k
salaries
| ₹1.6 L/yr - ₹6.6 L/yr |
|
Content Moderator
3.1k
salaries
| ₹1.8 L/yr - ₹5 L/yr |
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