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Concentrix Corporation Customer Care Executive Interview Questions, Process, and Tips
Updated
15 Mar 2025
Top Concentrix Corporation Customer Care Executive Interview Questions and Answers
- Q1. 1. If the customer had two queries at the same time,how did you handle the 2 queries at the same time?
- Q2. What will you do if the customer is talking to you inappropriately?
- Q3. What will you do if the customer is very rude?
Concentrix Corporation Customer Care Executive Interview Experiences
53 interviews found
Anonymous
Round 1 - Aptitude Test
Round 2 - HR
(3 Questions)
- Q1. Where do you see yourself in 5 years?
- Q2. Tell me about yourself.
- Q3. What are your strengths and weaknesses?
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Keep on learning new technologies
Interview Questionnaire
2 Questions
- Q1. Tell me about the concentrix company?
- Q2. How did you know about this company?
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Knowledge about concentrix company
And answer confidently.
And answer confidently.
asked in
Teleperformance
Q2. Introduction Explain something in English What is customer care o ... read more
asked in
Concentrix Corporation
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
asked in
Teleperformance
Q4. Tell me about this product how will sell to the customer
I applied via Apna Jobs and was interviewed before Sep 2021. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test
Basic English grammar
Round 3 - HR
(2 Questions)
- Q1. Why do you want to join this company
- Q2. Introduce yourself and what do you know about the company
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy at all not too hard but the test was little bit hard. If you clear the test then no worries you can easily crack the interview.
What people are saying about Concentrix Corporation
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a client success business consultant
1w
Looking for a Job in Consulting Plz help
Hi Everyone,
I am currently working as a Client Success & Business Consulting Professional with 9.41 LPA CTC and actively looking for opportunities in a similar role. I have experience in AI tools, process improvement, Lean Six Sigma, and transformation projects.
I am open to location changes and looking for an opportunity urgently. If there are relevant openings in your organization, I would appreciate a referral.
Please feel free to comment or DM if you can help. Thanks in advance!
#ClientSuccess #BusinessConsulting #JobSearch #Referral #AI #ProcessImprovement #Transformation #LeanSixSigma
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Interview Questionnaire
2 Questions
- Q1. 1stly u have to clear the AMCAT . Then hr round will come..
- Q2. Listen carefully in Amcat..
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Add your answer
Concentrix Corporation interview questions for designations
Interview Questionnaire
4 Questions
- Q1. Introduce your self
- Q2. What is your ambition in life (if you are fresher )
- Q3. Y you want to join concentrix ..
- Q4. If experienced Y did you left your last organisation ....
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Add your answer
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Get interview-ready with Top Concentrix Corporation Interview Questions
I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.
Round 1 - One-on-one
(2 Questions)
- Q1. One one round should be happen to check knowledge
- Q2. Salary expectation for employee to check how they will give answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Posting advertising to know about job opportunity and people can apply and they can give their idea.
I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. 1. If the customer had two queries at the same time,how did you handle the 2 queries at the same time?
- Ans.
I prioritize the queries based on urgency and importance, and handle them one at a time.
Assess the urgency and importance of each query
Address the more urgent and important query first
Communicate with the customer about the situation and provide an estimated time for addressing the second query
Ensure that both queries are resolved satisfactorily
- Q2. When you are on call with a customer, what are the main things which you should keep in mind?
- Ans. The things which we should keep in our mind are 1. That you should be very polite with the customer. 2 Don't give rude answers. 3. Be attentive on the call and listen to whatever the customer is talking about.
Answered by
AI
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Answered
Anonymously
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Interview Preparation Tips
Interview preparation tips for other job seekers - While giving interview don't hesitate to talk. I know some people are nervous while it's a normal video conference too. But don't worry about that. Be confident that you can crack the interview.
I applied via Indeed and was interviewed before Oct 2020. There were 3 interview rounds.
Interview Questionnaire
9 Questions
- Q1. 1) Introduce yourself
- Q2. 2) Did you worked before or Do you have any experience..if yes
- Q3. 3) Why did you left you previous company
- Q4. 4) What are your hobbies
- Q5. 5) Are you comfortable with rotational shifts and week offs
- Q6. 6) Are you willing to relocate
- Q7. 7) What was your last salary
- Q8. 8) What is your salary expectation
- Q9. 9) How soon can you join
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Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident but not over, and stay confident untill the interview is done
Listen to the questions very carefully and answers wisely
All the best to all the job seekers
Listen to the questions very carefully and answers wisely
All the best to all the job seekers
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 3 interview rounds.
Round 1 - HR
(7 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why are you looking for a change?
- Q5. Where do you see yourself in 5 years?
- Q6. Tell me about yourself.
- Q7. To speak on a topic on current affairs in hindi english bengali
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Round 2 - Aptitude Test
Round 3 - One-on-one
(1 Question)
- Q1. About myself and my city and to speak on a topic
Add your answer
Interview Preparation Tips
Topics to prepare for Concentrix Corporation Customer Care Executive interview:
- Current event
I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.
Round 1 - Aptitude Test
Interviews are easy in concentrix
Round 2 - One-on-one
(2 Questions)
- Q1. Why do you want to switch
- Q2. Why should we hire you
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - just be confident that's it and communication should be good
Concentrix Corporation Interview FAQs
How many rounds are there in Concentrix Corporation Customer Care Executive interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Concentrix Corporation Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Hindi, Communication Skills, Customer Service, Domestic BPO and English.
What are the top questions asked in Concentrix Corporation Customer Care Executive interview?
Some of the top questions asked at the Concentrix Corporation Customer Care Executive interview -
How long is the Concentrix Corporation Customer Care Executive interview process?
The duration of Concentrix Corporation Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Concentrix Corporation Interviews By Designations
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Interview Questions for Popular Designations
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Concentrix Corporation Customer Care Executive Interview Process
based on 46 interviews
4 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- HR Round - 2
- One-on-one Round
View more
Customer Care Executive Interview Questions from Similar Companies
Fast track your campus placements
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Concentrix Corporation Customer Care Executive Reviews and Ratings
based on 819 reviews
Rating in categories
|
Customer Service Executive
3.8k
salaries
|  ₹1 L/yr - ₹7.8 L/yr |
|
Advisor
3.4k
salaries
| ₹0.9 L/yr - ₹6 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
|
Senior Representative
3.1k
salaries
| ₹1.6 L/yr - ₹6.6 L/yr |
|
Content Moderator
3.1k
salaries
| ₹1.8 L/yr - ₹5 L/yr |
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