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Concentrix Corporation Customer Care Executive Interview Questions, Process, and Tips

Updated 10 Feb 2025

Concentrix Corporation Customer Care Executive Interview Experiences

51 interviews found

I was interviewed in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Customer Care Executive interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Concentrix Corporation Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Hindi, Communication Skills, Customer Service, Domestic BPO and English.
What are the top questions asked in Concentrix Corporation Customer Care Executive interview?

Some of the top questions asked at the Concentrix Corporation Customer Care Executive interview -

  1. 1. If the customer had two queries at the same time,how did you handle the 2 qu...read more
  2. What will you do if the customer is talking to you inappropriate...read more
  3. What will you do if the customer is very ru...read more
How long is the Concentrix Corporation Customer Care Executive interview process?

The duration of Concentrix Corporation Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Concentrix Corporation Customer Care Executive Interview Process

based on 44 interviews

4 Interview rounds

  • Resume Shortlist Round
  • HR Round - 1
  • HR Round - 2
  • One-on-one Round
View more
Concentrix Corporation Customer Care Executive Salary
based on 2.4k salaries
₹1 L/yr - ₹7 L/yr
13% more than the average Customer Care Executive Salary in India
View more details

Concentrix Corporation Customer Care Executive Reviews and Ratings

based on 804 reviews

4.0/5

Rating in categories

3.7

Skill development

3.8

Work-life balance

3.5

Salary

4.1

Job security

3.9

Company culture

3.3

Promotions

3.7

Work satisfaction

Explore 804 Reviews and Ratings
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