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I applied via Company Website and was interviewed in May 2024. There was 1 interview round.
FedEx is a global courier delivery services company founded in 1971.
Founded in 1971 by Frederick W. Smith
Originally named Federal Express
Revolutionized the industry with overnight delivery services
Expanded globally through acquisitions like TNT Express
I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.
General aptitude test and general questions on the job role
I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.
Top trending discussions
posted on 25 Jan 2022
I applied via Apna Jobs and was interviewed in Jul 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.
I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.
MS Excel has various basic tools and formulas that are essential for data analysis and management.
Basic tools include formatting, sorting, filtering, and charting
Formulas include SUM, AVERAGE, MAX, MIN, COUNT, IF, VLOOKUP, and more
Functions can be combined to perform complex calculations
Excel also has features like pivot tables and macros for advanced data analysis
Shortcuts like Ctrl+C, Ctrl+V, and Ctrl+Z can save time
I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.
I applied via Referral and was interviewed before Jun 2020. There were 4 interview rounds.
Gati-KWE is a logistics and supply chain solutions company in India.
Gati-KWE was formed as a joint venture between Gati Ltd. and Kintetsu World Express (KWE) in 2011.
It offers services such as express distribution, freight forwarding, warehousing, and e-commerce logistics.
Gati-KWE has a network of over 5,000 delivery locations and 7000+ employees across India.
It serves various industries including automotive, healthcar...
Customer service is the assistance and support provided to customers before, during, and after a purchase.
It involves addressing customer inquiries and concerns
Providing information about products or services
Resolving complaints and issues
Ensuring customer satisfaction and loyalty
Examples include answering phone calls, responding to emails, and providing in-person assistance
I handle customers with patience, empathy, and effective communication.
Listen actively to their concerns and needs
Acknowledge their emotions and show empathy
Offer solutions and alternatives
Follow up to ensure satisfaction
Maintain a positive and professional attitude
Adapt communication style to fit the customer's personality and needs
I listen actively, empathize with their concerns, and provide clear and concise solutions.
Listen actively to understand the customer's concern
Empathize with the customer to build rapport
Provide clear and concise solutions to resolve the issue
Offer additional assistance or follow-up if necessary
based on 1 interview
Interview experience
based on 16 reviews
Rating in categories
Operations Executive
124
salaries
| ₹1.7 L/yr - ₹4.1 L/yr |
Data Analyst
119
salaries
| ₹6.3 L/yr - ₹18.6 L/yr |
Customer Care Executive
86
salaries
| ₹1.9 L/yr - ₹3.8 L/yr |
Customer Service Executive
85
salaries
| ₹1.7 L/yr - ₹4.3 L/yr |
Market Analyst
84
salaries
| ₹10 L/yr - ₹21.2 L/yr |
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