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GATI-KWE Customer Care Executive Interview Questions and Answers

Updated 29 Jan 2022

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Customer Care Executive Interview Questions

user image Anonymous

posted on 29 Jan 2022

2 Interview Rounds

1

HR Round (4 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?
2

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Okay place to get knowledge about logistic

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed in May 2024.

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Tell me what you know about fedex
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. One round selection
  • Q2. Best Invarment company
  • Q3. Good salary company
  • Q4. Good promotion company
  • Q5. Support this company

Interview Preparation Tips

Topics to prepare for DTDC Express Customer Support Executive interview:
  • Sales Executive Activities
Interview preparation tips for other job seekers - Any department
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 -

I applied via Walk-in and was interviewed in Aug 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Introduce yourself and your hobies bla bla
  • Q2. How will you manage study and work K
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2023.

2 Interview Rounds

1

Assignment Round

Retention of customer

2

Group Discussion Round

Customer retention and relation

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Company
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via campus placement at JNTU Oil Technological Research Institute, Anantapur and was interviewed before Oct 2023.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. How good are you in communication?
  • Q2. How do you de escalate the situation

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and direct.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jun 2023.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about your self
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed before Jun 2023.

1 Interview Round

1

Aptitude Test Round

Questions about states

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Feb 2023.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Key performance indicators ?
  • Q2. Key Responsibilities areas?
  • Q3. What are you and your company expecting from me?

Interview Preparation Tips

Interview preparation tips for other job seekers - Bring positive energy and do something ahead of time that makes you feel invincible when interviewing. Always be able to talk about the situation, your actions, and the results. It’s always good to write down your answers and practice in front of a mirror or even record yourself.

Interview Questions

  • Q1. First they Will know his Skills which he has for doing this opportunity then they Will hire him after that, they Will take his interview related to according hi...read more Add Answer
  • Q2. Matter Skills , qualifications , your attitude behaviour , & your Last previous job This things matter for candidate Add Answer
  • Q3. I would like to share guys if you are going any interview in somewhere so you have to know the company details then you will crack your interview .. Add Answer
  • Q4. So , preparation for interview as I am saying here guys don't panic your confidence matters here Add Answer
  • Q5. I agree interview terms & condition Add Answer
  • Q6. Should I read the details about the companies Add Answer

GATI-KWE Interview FAQs

How many rounds are there in GATI-KWE Customer Care Executive interview?
GATI-KWE interview process usually has 2 rounds. The most common rounds in the GATI-KWE interview process are HR and Resume Shortlist.
How to prepare for GATI-KWE Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at GATI-KWE . The most common topics and skills that interviewers at GATI-KWE expect are Customer Handling, Customer Relationship, Customer Service, Escalations and csa.

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GATI-KWE Customer Care Executive Salary
based on 20 salaries
₹1.1 L/yr - ₹4.5 L/yr
11% more than the average Customer Care Executive Salary in India
View more details

GATI-KWE Customer Care Executive Reviews and Ratings

based on 9 reviews

3.0/5

Rating in categories

2.8

Skill development

3.0

Work-Life balance

2.5

Salary & Benefits

3.3

Job Security

3.0

Company culture

1.9

Promotions/Appraisal

2.5

Work Satisfaction

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