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The Professional Couriers Customer Care Manager Interview Questions and Answers

Updated 7 Nov 2024

The Professional Couriers Customer Care Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Assignment 

Retention of customer

Round 2 - Group Discussion 

Customer retention and relation

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Company

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. They asked about previous Company work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and well
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - HR 

(2 Questions)

  • Q1. Past experience and skills
  • Q2. Working condition of work load
  • Ans. 

    The working condition of work load is manageable and balanced, ensuring productivity and employee well-being.

    • The workload is distributed evenly among team members to prevent burnout

    • Regular check-ins and feedback sessions are conducted to address any concerns or issues

    • Flexibility in work hours or remote work options may be available to accommodate personal needs

    • Efficient time management and prioritization techniques are

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous Experience
  • Q2. Accounts related questions

Interview Questionnaire 

3 Questions

T cods in SAP in logistics tool

  • Q1. Regarding work experience
  • Q2. On process, in given role.
  • Q3. Previous experience s

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive
Need to give our 100%
Need to no about the technical support of man power
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview before Jan 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Having Past 5 years Experience with DHL warehousing
  • Q2. Confused relating this question

Interview Preparation Tips

Interview preparation tips for other job seekers - i have previous 5 years experience wih DHL supply chain warehousing
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

20minutes GD with a group of 5candidate related to Logistic topic

Round 2 - Technical 

(1 Question)

  • Q1. About yourself & Company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Not Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Your experience and education background
  • Ans. 

    I have a Bachelor's degree in Business Administration and 5 years of experience in retail management.

    • Bachelor's degree in Business Administration

    • 5 years of experience in retail management

    • Managed a team of 15 employees at previous job

    • Implemented successful sales strategies to increase revenue

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Know the process of your work experience and role with problem solving...

I applied via Naukri.com and was interviewed in Dec 2021. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Why do you want to leave the current job?
  • Q2. Details about experience and location.
  • Q3. Salary and hoke expected
Round 2 - Technical 

(2 Questions)

  • Q1. It was internal audit that what is walk through?
  • Ans. 

    A walkthrough is a method used in internal audit to review and assess the effectiveness of controls and processes.

    • A walkthrough involves following a transaction or process from start to finish, examining the controls in place and identifying any weaknesses or gaps.

    • It helps auditors gain an understanding of how a process works and how controls are implemented.

    • During a walkthrough, auditors may interview employees, revie...

  • Answered by AI
  • Q2. How you differentiate between internal control and internal audit
  • Ans. 

    Internal control refers to the processes and procedures implemented by management to ensure the achievement of objectives, while internal audit is an independent function that evaluates the effectiveness of internal controls.

    • Internal control is a system put in place by management to safeguard assets, ensure accuracy of financial records, and promote operational efficiency.

    • Internal audit is an independent function that ...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Just about the experience I have and why am I changing.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you changing profile please take a wise advice first.
Study before interviews about the company and topic.
Read the JD carefully.
Ask your all doubts to recruiter.

I applied via Job Portal and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How would you manage business development?

Interview Preparation Tips

Interview preparation tips for other job seekers - Have to share your customer centric approach.

The Professional Couriers Interview FAQs

How many rounds are there in The Professional Couriers Customer Care Manager interview?
The Professional Couriers interview process usually has 2 rounds. The most common rounds in the The Professional Couriers interview process are Assignment and Group Discussion.
How to prepare for The Professional Couriers Customer Care Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at The Professional Couriers. The most common topics and skills that interviewers at The Professional Couriers expect are Leadership, Coordination Skills, Communication Skills, Innovation and Communication.

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The Professional Couriers Customer Care Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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The Professional Couriers Customer Care Manager Salary
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₹1.8 L/yr - ₹5.4 L/yr
42% less than the average Customer Care Manager Salary in India
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