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FedEx Express Customer Care Executive salaries in India (Updated 2025)

Annual salary range
1 - 6 years exp.
₹1.9 Lakh - ₹3.8 Lakhs
Salary of majority employees
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At par with the average Customer Care Executive Salary in Logistics Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Care Executive Salary
1 - 6 years exp. (40 salaries)
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₹2 L/yr - ₹3.8 L/yr

Procurement & Supply Chain
Customer Care Executive Salary
1 - 6 years exp. (13 salaries)
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₹2.2 L/yr - ₹3.2 L/yr

Human Resources
Customer Care Executive Salary
1 - 4 years exp. (4 salaries)
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₹2.8 L/yr - ₹3.2 L/yr

Healthcare & Life Sciences
Customer Care Executive Salary
1 - 5 years exp. (4 salaries)
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₹2.6 L/yr - ₹2.9 L/yr

Data Science & Analytics
Customer Care Executive Salary
2 - 3 years exp. (3 salaries)
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₹2.5 L/yr - ₹2.8 L/yr

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Last Updated: 1 Mar 2025

Companies similar to FedEx Express for Customer Care Executive

Company name Avg Annual Salary Open Jobs
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Exl India Customer Care Executive Salary

1 - 7 years exp. (87 salaries)

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₹1.3 L/yr - ₹4.5 L/yr

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DTDC Express Customer Care Executive Salary

0 - 7 years exp. (51 salaries)

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₹1 L/yr - ₹3.1 L/yr

arrow icon 25% less
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₹1.8 L/yr - ₹4 L/yr

arrow icon 13% less
1 job opening
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GATI-KWE Customer Care Executive Salary

0 - 9 years exp. (19 salaries)

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₹1.1 L/yr - ₹4.5 L/yr

arrow icon 13% more
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DHL Express Customer Care Executive Salary

0 - 12 years exp. (19 salaries)

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₹2.7 L/yr - ₹9.5 L/yr

arrow icon 93% more
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₹1.5 L/yr - ₹2.4 L/yr

arrow icon 22% less
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Aramex Customer Care Executive Salary

1 - 7 years exp. (6 salaries)

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₹2.1 L/yr - ₹3.2 L/yr

arrow icon 3% less
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ElasticRun Customer Care Executive Salary

1 - 6 years exp. (6 salaries)

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₹1.5 L/yr - ₹3.2 L/yr

arrow icon 28% less
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₹2 L/yr - ₹4.5 L/yr

arrow icon 37% more
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Maersk Line Customer Care Executive Salary

4 - 6 years exp. (4 salaries)

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₹1.2 L/yr - ₹5.6 L/yr

arrow icon 33% more
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Kuehne + Nagel Customer Care Executive Salary

3 - 15 years exp. (4 salaries)

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₹4.2 L/yr - ₹14 L/yr

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₹1.4 L/yr - ₹7 L/yr

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₹2.5 L/yr - ₹4.5 L/yr

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₹2.8 L/yr - ₹3.7 L/yr

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TNT Express Customer Care Executive Salary

5 - 7 years exp. (3 salaries)

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₹1.9 L/yr - ₹4.1 L/yr

arrow icon 15% more
Customer Care Executive salary at FedEx Express ranges between ₹1.9 Lakh to ₹3.8 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 86 latest salaries received from various employees of FedEx Express.

Latest annual salaries shared by FedEx Express Customer Care Executive

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Experience wise FedEx Express Customer Care Executive salaries

Last Updated: 1 Mar 2025

Experience Avg Annual Salary
1 year  (15 salaries)

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₹2.2 L/yr - ₹3 L/yr
2 years  (25 salaries)

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₹1.9 L/yr - ₹3.5 L/yr
3 years  (11 salaries)

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₹2.3 L/yr - ₹3.5 L/yr
4 years  (16 salaries)

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₹2 L/yr - ₹3.8 L/yr
5 years  (9 salaries)

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₹2 L/yr - ₹3.1 L/yr
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Similar Designation salaries in FedEx Express

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₹1.7 L/yr - ₹4.3 L/yr
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₹2 L/yr - ₹3.5 L/yr
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₹2 L/yr - ₹8 L/yr
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₹2.45 L/yr - ₹4.32 L/yr
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₹2 L/yr - ₹3.6 L/yr
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₹4 L/yr - ₹22 L/yr
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₹2.1 L/yr - ₹3.5 L/yr
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₹1.9 L/yr - ₹4.33 L/yr
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₹2.4 L/yr - ₹5 L/yr
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₹11 L/yr - ₹46 L/yr

Top skills at FedEx Express for Customer Care Executive

inbound customer care Communication Skills bpo voice process international bpo voice call center

Salary related reviews for FedEx Express

3.9

Rated by 25 employees for salary & benefits

Customer Success, Service & Operations Department

2.0
  •  posted on 06 Jul 2021

1.0
 for  Salary and Benefits

Likes

Learning and development specialists was very good interactive learning.

  • Work-life balance - Good

Dislikes

Manager name as Dominic he think that he was giving to salary to employees. Very rude behavior. No career growth do only cut copy paste work .pathetic no learning at all .

read more
  • Salary - Bad
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 29 Feb 2024

4.0
 for  Salary and Benefits

Likes

Professionalism is good well mannered people with good class and culture salary on 25th on time always

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  • Salary - Good
  • +2 more

Dislikes

No growth no hikes no increment nothing, even if u take initiative there is no growth ulll be stuck to just yearly increments which is peanuts or child’s pocket money worth lesser ig

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  • Skill development - Bad
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 21 Dec 2021

2.0
 for  Salary and Benefits

Likes

Good work culture and enviornment, its 5 days working here with plenty of leaves. Company policies are decent.

  • Job security - Good
  • +1 more

Dislikes

The compensation is very less and less scope of career growth here. The appraisals is very low here. Feedback are given but that should be implemented too.

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  • Salary - Poor

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 16 Feb 2023

1.0
 for  Salary and Benefits

Likes

The hr and admin is well managed.

Dislikes

They make you work like a slave doing menial tasks. You are forced to do overtime at very menial pay. No job growth. Lots of politics and no support from team leaders or management. All of the good people have left over the years. They will harass you even for taking 2-3 minutes longer loo breaks. People are treated like shit and their customers are too. They underhire and customers don't get their updates on time and all the blame goes to people at the lowest end of the foodchain- the customer care are delivery agents.

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  • Salary - Bad
  • +5 more

Customer Success, Service & Operations Department

5.0
  •  posted on 27 Mar 2021

5.0
 for  Salary and Benefits

Likes

... was 100% but after the pendemic they ramdown the process and we lost our jobs , though they had ask me to relocate some other city in the same post and with little hike in salary, which was not sufficient enough to survive since I am the only earning member in my family. It was just a badluck for me to left this company.

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  • Salary - Excellent
  • +4 more

Dislikes

Lossing my job after pendamic

  • Promotions - Poor
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FedEx Express Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at FedEx Express ?
The average salary of a Customer Care Executive at FedEx Express in India typically ranges from ₹1.9 Lakhs to ₹3.8 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Customer Care Executive at FedEx Express earn more than ₹3.1 Lakhs per year, and the top 1% earn over ₹3.7 Lakhs per year. Customer Care Executive Salaries at FedEx Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 80+ FedEx Express employees in India.
What is the estimated take home salary of a Customer Care Executive at FedEx Express in India?
The estimated take-home salary of a Customer Care Executive at FedEx Express in India typically ranges from ₹19,029 to ₹20,707 per month. This is based on the average salary range of ₹1.9 Lakhs to ₹3.8 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 80+ salaries received from various employees of FedEx Express. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Care Executive at FedEx Express ?
To be a Customer Care Executive at FedEx Express in india, the key skills required include:

  • - inbound
  • - customer care
  • - Communication Skills
  • - bpo
  • - voice process

These skills are highly valued at FedEx Express and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than FedEx Express for Customer Care Executive in India?
Kuehne + Nagel ₹4.2 Lakhs to ₹14.0 Lakhs per year
DHL Express ₹2.7 Lakhs to ₹9.5 Lakhs per year
Yusen Logistics ₹1.4 Lakhs to ₹7.0 Lakhs per year
Mahindra Logistics ₹2.0 Lakhs to ₹4.5 Lakhs per year
Maersk Line ₹1.2 Lakhs to ₹5.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by FedEx Express, depending on the role and experience level.
What is the salary of a Customer Care Executive in companies similar to FedEx Express in India?
The salary of a Customer Care Executive at companies similar to FedEx Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

DHL Supply Chain ₹2.5 Lakhs to ₹4.5 Lakhs per year
Shipco Transport ₹2.8 Lakhs to ₹3.7 Lakhs per year
TNT Express ₹1.9 Lakhs to ₹4.1 Lakhs per year
GATI-KWE ₹1.1 Lakhs to ₹4.5 Lakhs per year
Exl India ₹1.3 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Care Executive at FedEx Express in India?
The salary growth for a Customer Care Executive at FedEx Express depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive can expect the following growth trajectory at FedEx Express:

Experience Average Salary Range
1 year ₹2.2 Lakhs to ₹3.0 Lakhs per year
2 years ₹1.9 Lakhs to ₹3.5 Lakhs per year
3 years ₹2.3 Lakhs to ₹3.5 Lakhs per year
4 years ₹2.0 Lakhs to ₹3.8 Lakhs per year
and so on.

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FedEx Express Customer Care Executive salary in India ranges between ₹1.9 Lakh to ₹3.8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 86 FedEx Express latest salaries received from various employees of FedEx Express.