DHL Express Customer Care Executive Salaries by 10+ Employees (Updated 2025)

0 - 12 years exp.

₹2.7 Lakhs - ₹9.5 Lakhs

Avg. annual salary

Fixed

₹

Lakhs

Variable

₹

Lakh

Monthly In-hand Salary

101% more than the average Customer Care Executive Salary in Logistics Companies for 0 - 12 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Executive Salary 4 - 12 years exp. (12 salaries)	₹3.1 L/yr - ₹9.5 L/yr
Consulting Customer Care Executive Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹6.3 L/yr
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Merchandising, Retail & eCommerce Customer Care Executive Salary 9 - 10 years exp. (AmbitionBox Estimate)	₹4 L/yr - ₹7.5 L/yr

Last Updated: 5 Mar 2025

Companies similar to DHL Express for Customer Care Executive

Company name	Avg Annual Salary	Open Jobs
Exl India Customer Care Executive Salary 3 - 7 years exp. (52 salaries)	₹1.4 L/yr - ₹4.5 L/yr 45% less
FedEx Express Customer Care Executive Salary 1 - 6 years exp. (86 salaries)	₹1.9 L/yr - ₹3.8 L/yr 48% less
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DTDC Express Customer Care Executive Salary 0 - 7 years exp. (51 salaries)	₹1 L/yr - ₹3.1 L/yr 61% less
Delhivery Customer Care Executive Salary 1 - 6 years exp. (10 salaries)	₹3 L/yr - ₹4.6 L/yr 37% less
Aramex Customer Care Executive Salary 1 - 7 years exp. (6 salaries)	₹2.1 L/yr - ₹3.2 L/yr 50% less
Mahindra Logistics Customer Care Executive Salary 3 - 9 years exp. (5 salaries)	₹2 L/yr - ₹4.5 L/yr 29% less
Maersk Line Customer Care Executive Salary 4 - 6 years exp. (4 salaries)	₹1.2 L/yr - ₹5.6 L/yr 31% less
Kuehne + Nagel Customer Care Executive Salary 3 - 15 years exp. (4 salaries)	₹4.2 L/yr - ₹14 L/yr 72% more
Yusen Logistics Customer Care Executive Salary 0 - 14 years exp. (4 salaries)	₹1.4 L/yr - ₹7 L/yr 24% less
DHL Supply Chain Customer Care Executive Salary 2 - 8 years exp. (4 salaries)	₹2.5 L/yr - ₹4.5 L/yr 33% less
Shipco Transport Customer Care Executive Salary 1 - 5 years exp. (3 salaries)	₹2.8 L/yr - ₹3.7 L/yr 40% less
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TNT Express Customer Care Executive Salary 5 - 7 years exp. (3 salaries)	₹1.9 L/yr - ₹4.1 L/yr 40% less

Customer Care Executive salary at DHL Express ranges between ₹2.7 Lakhs to ₹9.5 Lakhs per year for employees with less than 1 year of experience to 12 years. Salary estimates are based on 19 latest salaries received from various employees of DHL Express.

Latest annual salaries shared by DHL Express Customer Care Executive

2d ago

₹9.1 Lakhs

6 years exp.

5mo ago

₹7 Lakhs

12 years exp.

5mo ago

₹4.5 Lakhs

6 years exp.

10mo ago

₹8.3 Lakhs

10 years exp.

1y ago

₹3.6 Lakhs

8 years exp.

1y ago

11 years exp.

1y ago

9 years exp.

1y ago

10 years exp.

1y ago

3 years exp.

1y ago

4 years exp.

Experience wise DHL Express Customer Care Executive salaries

Last Updated: 5 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3.5 L/yr - ₹7.1 L/yr
1 year (AmbitionBox Estimate)	₹4 L/yr - ₹7.5 L/yr
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2 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹7.9 L/yr
3 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹8.2 L/yr
4 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹8.6 L/yr
5 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.7 L/yr
6 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹9.1 L/yr
7 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹6.4 L/yr
8 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹7.5 L/yr
9 years (3 salaries)	₹2.3 L/yr - ₹9.5 L/yr
10 years (4 salaries)	₹2.4 L/yr - ₹9 L/yr
11 years (AmbitionBox Estimate)	₹5.6 L/yr - ₹11.2 L/yr
12 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹7 L/yr

View all

Similar Designation salaries in DHL Express

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Customer Support Executive Salary

(14 salaries)

₹3.5 L/yr - ₹5.8 L/yr

Sales Executive Salary

(45 salaries)

₹1.75 L/yr - ₹5.6 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹2.9 L/yr - ₹3.7 L/yr

Senior Customer Service Executive Salary

(7 salaries)

₹4.55 L/yr - ₹9 L/yr

Customer Service Associate Salary

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₹2.75 L/yr - ₹5.9 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹3.6 L/yr - ₹4.6 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

₹11.7 L/yr - ₹15 L/yr

Customer Support Associate Salary

(3 salaries)

₹1.8 L/yr - ₹4 L/yr

Customer Service Representative Salary

(3 salaries)

₹3.2 L/yr - ₹9.5 L/yr

Salary related reviews for DHL Express

4.8

Rated by 7 employees for salary & benefits

Customer Service Representative in Chennai

Full Time

Customer Care Department

2.0

• posted on 14 Oct 2022

5.0

for Salary and Benefits

Likes

salary and perks

Salary - Excellent

+2 more

Dislikes

company culture is very poor at Guindy, Chennai office. no timely promotions are given, and vacancies here arise pre decided, higher authorities just make a fool out of you by conducting a rat race just to find a fault and mock you down over a pre decided candidate... this is not a place were talent is acknowledged and grown. sorry to say no offence against Malayali's but a supervisor in here is more interested in growth of his community and those who Favour for him...

Skill development - Bad

+2 more

Customer Service Associate in New Delhi

Operation Department

3.0

• posted on 30 Dec 2019

1.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a

Skill development - Excellent

+2 more

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening, I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers,

Salary - Bad

+3 more

Senior Process Associate in Mumbai

Full Time

Procurement & Supply Chain Department

3.0

• posted on 30 Sep 2024

3.0

for Salary and Benefits

Likes

My Review is for DHL GSC Centre Vikhroli Mumbai, Not for DHL main office. DHL main office e.g. Supply chain is awesome company to work with as my friend loved to work there. Even I would love to go for Supply chain or DHL Main office but DHL GSC Centre is not so good.

Job security - Good

Dislikes

... check on employees, make them frustrated and leave the job as soon as possible. They think they can higher new college pass outs at low salary and work will be done as fluidly and efficiently as old employees doing it.

Promotions - Poor

+2 more

CS Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 10 Jun 2024

5.0

for Salary and Benefits

Likes

Good pay & globally a great company . Sad that backwards managers who needs us to bow down to his insults and ugly comments and supervisors that support it makes the lives of employees bad

Salary - Excellent

+1 more

Dislikes

The management in South India is backwards and plays heavy politics with employees, they create rumors of employees and use it again in appraisal .

Skill development - Bad

+3 more

Retail Executive in Mumbai

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 23 Sep 2023

4.0

for Salary and Benefits

Likes

Environment, learning new things about culture and about our product got lots of information about customs paperwork and about logistics and courier.. 👍

Salary - Good

+4 more

Dislikes

As I am working with third party payroll I disappointed by salary and also about the promotion. Salary should increase every year with good amount as increment..

see more salary related reviews

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Salary Discussions, Hike & Promotions

Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible

Nagarro offer: Kindly Help me to decide

Option 1

Option 2

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DHL Express Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at DHL Express ?

The average salary of a Customer Care Executive at DHL Express in India typically ranges from ₹2.7 Lakhs to ₹9.5 Lakhs per year, depending on experience (from Fresher to 12 years).

The top 10% of Customer Care Executive at DHL Express earn more than ₹9.1 Lakhs per year, and the top 1% earn over ₹9.5 Lakhs per year. Customer Care Executive Salaries at DHL Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ DHL Express employees in India.

What is the estimated take home salary of a Customer Care Executive at DHL Express in India?

The estimated take-home salary of a Customer Care Executive at DHL Express in India typically ranges from ₹39,055 to ₹40,235 per month. This is based on the average salary range of ₹2.7 Lakhs to ₹9.5 Lakhs per year for employees with experience ranging from Fresher to 12 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of DHL Express. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than DHL Express for Customer Care Executive in India?

Kuehne + Nagel

₹4.2 Lakhs to ₹14.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by DHL Express, depending on the role and experience level.

What is the salary of a Customer Care Executive in companies similar to DHL Express in India?

The salary of a Customer Care Executive at companies similar to DHL Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Yusen Logistics	₹1.4 Lakhs to ₹7.0 Lakhs per year
Mahindra Logistics	₹2.0 Lakhs to ₹4.5 Lakhs per year
Maersk Line	₹1.2 Lakhs to ₹5.6 Lakhs per year
DHL Supply Chain	₹2.5 Lakhs to ₹4.5 Lakhs per year
Delhivery	₹3.0 Lakhs to ₹4.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at DHL Express in India?

The salary growth for a Customer Care Executive at DHL Express depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive can expect the following growth trajectory at DHL Express:

Experience	Average Salary Range
Fresher	₹3.5 Lakhs to ₹7.1 Lakhs per year
1 year	₹4.0 Lakhs to ₹7.5 Lakhs per year
2 years	₹2.7 Lakhs to ₹7.9 Lakhs per year
3 years	₹4.5 Lakhs to ₹8.2 Lakhs per year

and so on.

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DHL Express Customer Care Executive Salaries

DHL Express Customer Care Executive salary in India ranges between ₹2.7 Lakhs to ₹9.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 19 DHL Express latest salaries received from various employees of DHL Express.

DHL Express Customer Care Executive salaries in India (Updated 2025)

Companies similar to DHL Express for Customer Care Executive

Latest annual salaries shared by DHL Express Customer Care Executive

Experience wise DHL Express Customer Care Executive salaries

Similar Designation salaries in DHL Express

Salary related reviews for DHL Express

Customer Service Representative in Chennai

Customer Service Associate in New Delhi

Senior Process Associate in Mumbai

CS Executive in Chennai

Retail Executive in Mumbai

DHL Express Customer Care Executive Salary FAQs

Tell us how to improve this page.