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DHL Express Customer Service Executive salaries in India (Updated 2025)

Annual salary range
1 - 10 years exp.
₹2.6 Lakhs - ₹10.8 Lakhs
Salary of majority employees
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99% more than the average Customer Service Executive Salary in Logistics Companies for 1 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Executive Salary
1 - 8 years exp. (18 salaries)
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₹3.6 L/yr - ₹7.4 L/yr

Sales & Business Development
Customer Service Executive Salary
2 - 10 years exp. (5 salaries)
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₹4.2 L/yr - ₹6 L/yr

Human Resources
Customer Service Executive Salary
1 - 3 years exp. (4 salaries)
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₹3 L/yr - ₹6.8 L/yr

Procurement & Supply Chain
Customer Service Executive Salary
4 - 10 years exp. (3 salaries)
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₹5 L/yr - ₹10.8 L/yr

Last Updated: 21 Feb 2025

Companies similar to DHL Express for Customer Service Executive

Company name Avg Annual Salary Open Jobs
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₹1.7 L/yr - ₹4.3 L/yr

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Exl India Customer Service Executive Salary

1 - 6 years exp. (55 salaries)

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₹1 L/yr - ₹5.5 L/yr

arrow icon 41% less
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₹1 L/yr - ₹2.8 L/yr

arrow icon 66% less
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Maersk Customer Service Executive Salary

2 - 12 years exp. (40 salaries)

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₹3.5 L/yr - ₹9 L/yr

arrow icon 5% more
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Aramex Customer Service Executive Salary

2 - 10 years exp. (36 salaries)

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₹1.8 L/yr - ₹6 L/yr

arrow icon 35% less
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₹1.9 L/yr - ₹9 L/yr

arrow icon 21% less
1 job opening
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Delhivery Customer Service Executive Salary

1 - 7 years exp. (23 salaries)

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₹1.5 L/yr - ₹5.9 L/yr

arrow icon 38% less
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₹1.9 L/yr - ₹4 L/yr

arrow icon 41% less
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Maersk Line Customer Service Executive Salary

2 - 14 years exp. (13 salaries)

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₹3.8 L/yr - ₹7.7 L/yr

arrow icon 5% less
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₹2.2 L/yr - ₹5.7 L/yr

arrow icon 43% less
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DP World Customer Service Executive Salary

1 - 6 years exp. (8 salaries)

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₹3 L/yr - ₹5.5 L/yr

arrow icon 15% less
1 job opening
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₹2.5 L/yr - ₹5.5 L/yr

arrow icon 34% less
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₹2.1 L/yr - ₹5.5 L/yr

arrow icon 41% less
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₹2.1 L/yr - ₹3.8 L/yr

arrow icon 58% less
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₹2.5 L/yr - ₹6.5 L/yr

arrow icon 27% less
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₹1.4 L/yr - ₹3 L/yr

arrow icon 58% less
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₹3 L/yr - ₹4.5 L/yr

arrow icon 42% less
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Agility Customer Service Executive Salary

7 - 10 years exp. (4 salaries)

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₹3.5 L/yr - ₹4.5 L/yr

arrow icon 32% less
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₹3.1 L/yr - ₹5 L/yr

arrow icon 34% less
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₹2.2 L/yr - ₹5.2 L/yr

arrow icon 20% less
View all
Customer Service Executive salary at DHL Express ranges between ₹2.6 Lakhs to ₹10.8 Lakhs per year for employees with experience between 1 year to 10 years. Salary estimates are based on 38 latest salaries received from various employees of DHL Express.

Latest annual salaries shared by DHL Express Customer Service Executive

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Experience wise DHL Express Customer Service Executive salaries

Last Updated: 21 Feb 2025

Experience Avg Annual Salary
1 year  (6 salaries)

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₹2.6 L/yr - ₹5 L/yr
2 years  (5 salaries)

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₹3 L/yr - ₹6 L/yr
3 years  (4 salaries)

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₹2.9 L/yr - ₹5.7 L/yr
4 years  (3 salaries)

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₹4 L/yr - ₹6.1 L/yr
5 years  (6 salaries)

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₹4.2 L/yr - ₹6 L/yr
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Similar Designation salaries in DHL Express

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₹2.65 L/yr - ₹9.5 L/yr
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₹3.5 L/yr - ₹5.8 L/yr
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₹4.55 L/yr - ₹9 L/yr
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₹2.75 L/yr - ₹5.9 L/yr
Customer Service Officer Salary
(AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr
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₹3.2 L/yr - ₹9.5 L/yr
Customer Service Manager Salary
(AmbitionBox Estimate)
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₹11.7 L/yr - ₹15 L/yr
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₹1.8 L/yr - ₹4 L/yr
Telecalling Executive Salary
(AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr
Sales Executive Salary
(45 salaries)
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₹1.75 L/yr - ₹5.6 L/yr

Top skills at DHL Express for Customer Service Executive

Relationship Customer Satisfaction Conceptualization outbound Analytical Service Quality Customer Service Agile E-commerce

Salary related reviews for DHL Express

4.2

Rated by 12 employees for salary & benefits

Full Time

 · 

Customer Care Department

2.0
  •  posted on 14 Oct 2022

5.0
 for  Salary and Benefits

Likes

salary and perks

  • Salary - Excellent
  • +2 more

Dislikes

company culture is very poor at Guindy, Chennai office. no timely promotions are given, and vacancies here arise pre decided, higher authorities just make a fool out of you by conducting a rat race just to find a fault and mock you down over a pre decided candidate... this is not a place were talent is acknowledged and grown. sorry to say no offence against Malayali's but a supervisor in here is more interested in growth of his community and those who Favour for him...

read more
  • Skill development - Bad
  • +2 more

Operation Department

3.0
  •  posted on 30 Dec 2019

1.0
 for  Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a

  • Skill development - Excellent
  • +2 more

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening, I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers,

read more
  • Salary - Bad
  • +3 more

Full Time

 · 

Procurement & Supply Chain Department

3.0
  •  posted on 30 Sep 2024

3.0
 for  Salary and Benefits

Likes

My Review is for DHL GSC Centre Vikhroli Mumbai, Not for DHL main office. DHL main office e.g. Supply chain is awesome company to work with as my friend loved to work there. Even I would love to go for Supply chain or DHL Main office but DHL GSC Centre is not so good.

read more
  • Job security - Good

Dislikes

... check on employees, make them frustrated and leave the job as soon as possible. They think they can higher new college pass outs at low salary and work will be done as fluidly and efficiently as old employees doing it.

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  • Promotions - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 10 Jun 2024

5.0
 for  Salary and Benefits

Likes

Good pay & globally a great company . Sad that backwards managers who needs us to bow down to his insults and ugly comments and supervisors that support it makes the lives of employees bad

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  • Salary - Excellent
  • +1 more

Dislikes

The management in South India is backwards and plays heavy politics with employees, they create rumors of employees and use it again in appraisal .

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  • Skill development - Bad
  • +3 more

Full Time

 · 

Merchandising, Retail & eCommerce Department

5.0
  •  posted on 23 Sep 2023

4.0
 for  Salary and Benefits

Likes

Environment, learning new things about culture and about our product got lots of information about customs paperwork and about logistics and courier.. 👍

read more
  • Salary - Good
  • +4 more

Dislikes

As I am working with third party payroll I disappointed by salary and also about the promotion. Salary should increase every year with good amount as increment..

read more
see more salary related reviews

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DHL Express Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at DHL Express ?
The average salary of a Customer Service Executive at DHL Express in India typically ranges from ₹2.6 Lakhs to ₹10.8 Lakhs per year, depending on experience (from 1 year to 10 years).

The top 10% of Customer Service Executive at DHL Express earn more than ₹7.4 Lakhs per year, and the top 1% earn over ₹10.8 Lakhs per year. Customer Service Executive Salaries at DHL Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ DHL Express employees in India.
What is the estimated take home salary of a Customer Service Executive at DHL Express in India?
The estimated take-home salary of a Customer Service Executive at DHL Express in India typically ranges from ₹46,132 to ₹47,226 per month. This is based on the average salary range of ₹2.6 Lakhs to ₹10.8 Lakhs per year for employees with experience ranging from 1 year to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of DHL Express. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Executive at DHL Express ?
To be a Customer Service Executive at DHL Express in india, the key skills required include:

  • - Relationship
  • - Customer Satisfaction
  • - Conceptualization
  • - outbound
  • - Analytical

These skills are highly valued at DHL Express and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than DHL Express for Customer Service Executive in India?
Maersk ₹3.5 Lakhs to ₹9.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by DHL Express, depending on the role and experience level.
What is the salary of a Customer Service Executive in companies similar to DHL Express in India?
The salary of a Customer Service Executive at companies similar to DHL Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Maersk Line ₹3.8 Lakhs to ₹7.7 Lakhs per year
DP World ₹3.0 Lakhs to ₹5.5 Lakhs per year
DSV - Global Transport and Logistics ₹2.2 Lakhs to ₹5.2 Lakhs per year
Expeditors International ₹1.9 Lakhs to ₹9.0 Lakhs per year
Kuehne + Nagel ₹3.6 Lakhs to ₹6.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Executive at DHL Express in India?
The salary growth for a Customer Service Executive at DHL Express depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive can expect the following growth trajectory at DHL Express:

Experience Average Salary Range
1 year ₹2.6 Lakhs to ₹5.0 Lakhs per year
2 years ₹3.0 Lakhs to ₹6.0 Lakhs per year
3 years ₹2.9 Lakhs to ₹5.7 Lakhs per year
4 years ₹4.0 Lakhs to ₹6.1 Lakhs per year
and so on.

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DHL Express Customer Service Executive salary in India ranges between ₹2.6 Lakhs to ₹10.8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 38 DHL Express latest salaries received from various employees of DHL Express.