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DHL Express

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4.1

based on 1.3k Reviews

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DHL Express Customer Service Executive salaries in Mumbai

Annual salary range
1 - 10 years exp.
₹2.9 Lakhs - ₹7.4 Lakhs
Salary of majority employees
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92% more than the average Customer Service Executive Salary in Logistics Companies for 1 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Executive Salary
1 - 8 years exp. (11 salaries)
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₹3.6 L/yr - ₹7.4 L/yr

Human Resources
Customer Service Executive Salary
2 - 3 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹6.3 L/yr

Sales & Business Development
Customer Service Executive Salary
8 - 10 years exp. (AmbitionBox Estimate)
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₹5.1 L/yr - ₹6.9 L/yr

Procurement & Supply Chain
Customer Service Executive Salary
4 - 5 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹8.5 L/yr

Last Updated: 1 Dec 2024

Companies similar to DHL Express for Customer Service Executive in Mumbai

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DHL Express Customer Service Executive Salary

1 - 10 years exp. (21 salaries)

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₹2.9 L/yr - ₹7.4 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1.7 L/yr - ₹4.3 L/yr

arrow icon 39% less
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₹0.7 L/yr - ₹5.1 L/yr

arrow icon 42% less
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Flipkart Customer Service Executive Salary

0 - 5 years exp. (13 salaries)

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₹1.8 L/yr - ₹3 L/yr

arrow icon 56% less
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₹1.1 L/yr - ₹2.8 L/yr

arrow icon 65% less
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₹3 L/yr - ₹3.5 L/yr

arrow icon 45% less
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Aramex Customer Service Executive Salary

2 - 10 years exp. (27 salaries)

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₹2 L/yr - ₹6 L/yr

arrow icon 30% less
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Maersk Line Customer Service Executive Salary

2 - 14 years exp. (14 salaries)

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₹4 L/yr - ₹7.7 L/yr

arrow icon 5% less
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Maersk Customer Service Executive Salary

2 - 14 years exp. (12 salaries)

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₹3.9 L/yr - ₹7.7 L/yr

arrow icon 4% more
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₹2.4 L/yr - ₹9 L/yr

arrow icon 16% less
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₹2.2 L/yr - ₹4 L/yr

arrow icon 42% less
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₹3 L/yr - ₹4.9 L/yr

arrow icon 34% less
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₹4 L/yr - ₹4.5 L/yr

arrow icon 25% less
Customer Service Executive salary at DHL Express ranges between ₹2.9 Lakhs to ₹7.4 Lakhs per year for employees with experience between 1 year to 10 years. Salary estimates are based on 21 latest salaries received from various employees of DHL Express.

Latest annual salaries shared by DHL Express Customer Service Executive in Mumbai

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Experience wise DHL Express Customer Service Executive salaries in Mumbai

Last Updated: 1 Dec 2024

Experience Avg Annual Salary
1 year  (3 salaries)

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₹3.6 L/yr - ₹4.7 L/yr
2 years (AmbitionBox Estimate)

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₹3 L/yr - ₹8.6 L/yr
3 years (AmbitionBox Estimate)

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₹2.9 L/yr - ₹9.1 L/yr
4 years (AmbitionBox Estimate)

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₹5.3 L/yr - ₹6.1 L/yr
5 years  (5 salaries)

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₹5 L/yr - ₹6 L/yr
View all

Similar Designation salaries in DHL Express

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₹3.05 L/yr - ₹7.5 L/yr
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₹2.75 L/yr - ₹5.9 L/yr
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₹2 L/yr - ₹5.6 L/yr
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₹4.8 L/yr - ₹6.3 L/yr

Top skills at DHL Express for Customer Service Executive

Relationship Customer Satisfaction Conceptualization outbound Analytical Service Quality Customer Service Agile E-commerce

Salary related reviews for DHL Express

4.0

Rated by 5 employees for salary & benefits

Full Time

 · 

Customer Care Department

2.0
  •  posted on 14 Oct 2022

5.0
 for  Salary and Benefits

Likes

salary and perks

Dislikes

company culture is very poor at Guindy, Chennai office. no timely promotions are given, and vacancies here arise pre decided, higher authorities just make a fool out of you by conducting a rat race just to find a fault and mock you down over a pre decided candidate... this is not a place were talent is acknowledged and grown. sorry to say no offence against Malayali's but a supervisor in here is more interested in growth of his community and those who Favour for him...

read more

Operation Department

3.0
  •  posted on 30 Dec 2019

1.0
 for  Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening, I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers,

read more

Full Time

 · 

Procurement & Supply Chain Department

3.0
  •  posted on 30 Sep 2024

3.0
 for  Salary and Benefits

Likes

My Review is for DHL GSC Centre Vikhroli Mumbai, Not for DHL main office. DHL main office e.g. Supply chain is awesome company to work with as my friend loved to work there. Even I would love to go for Supply chain or DHL Main office but DHL GSC Centre is not so good.

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Dislikes

... check on employees, make them frustrated and leave the job as soon as possible. They think they can higher new college pass outs at low salary and work will be done as fluidly and efficiently as old employees doing it.

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 10 Jun 2024

5.0
 for  Salary and Benefits

Likes

Good pay & globally a great company . Sad that backwards managers who needs us to bow down to his insults and ugly comments and supervisors that support it makes the lives of employees bad

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Dislikes

The management in South India is backwards and plays heavy politics with employees, they create rumors of employees and use it again in appraisal .

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Full Time

 · 

Merchandising, Retail & eCommerce Department

5.0
  •  posted on 23 Sep 2023

4.0
 for  Salary and Benefits

Likes

Environment, learning new things about culture and about our product got lots of information about customs paperwork and about logistics and courier.. 👍

read more

Dislikes

As I am working with third party payroll I disappointed by salary and also about the promotion. Salary should increase every year with good amount as increment..

read more
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DHL Express Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at DHL Express Mumbai?
Customer Service Executive salary at DHL Express in Mumbai ranges between ₹2.9 Lakhs to ₹7.4 Lakhs for experience between 1 years to 10 years. According to our estimates it is 92% more than the average Customer Service Executive Salary in India. Salary estimates are based on 21 latest salaries received from various employees of DHL Express Mumbai.
How does the salary of a Customer Service Executive at DHL Express Mumbai compare with the average salary range for this job?
The average salary of a Customer Service Executive at DHL Express is 92% more than the average salary of a Customer Service Executive in Mumbai. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Executive at DHL Express?
Relationship, Customer Satisfaction, Conceptualization, outbound and Analytical are some of the popular skills required to work as a Customer Service Executive at DHL Express Mumbai.
Which similar companies are paying more than DHL Express to a Customer Service Executive in Mumbai?
  • Maersk Customer Service Executive Salary - ₹3.9 Lakhs to ₹7.7 Lakhs per year
What is the salary of a Customer Service Executive in companies similar to DHL Express in Mumbai?
  • Maersk Line Customer Service Executive Salary - ₹4.0 Lakhs to ₹7.7 Lakhs per year
  • Expeditors International Customer Service Executive Salary - ₹2.4 Lakhs to ₹9.0 Lakhs per year
  • Xpo Logistics Customer Service Executive Salary - ₹4.0 Lakhs to ₹4.5 Lakhs per year
  • Aramex Customer Service Executive Salary - ₹2.0 Lakhs to ₹6.0 Lakhs per year
  • Bureau Veritas Customer Service Executive Salary - ₹3.0 Lakhs to ₹4.9 Lakhs per year
What is the estimated take home salary of a Customer Service Executive at DHL Express in Mumbai?
The estimated take-home salary of a Customer Service Executive at DHL Express ranges between ₹43,638 per month to ₹44,749 per month in Mumbai. The take-home salary calculation is based on the average DHL Express Customer Service Executive salary in India which ranges between ₹2.9 Lakhs to ₹7.4 Lakhs per year for employees with experience between 1 years to 10 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Executive at DHL Express in Mumbai?
According to AmbitionBox, 36% of the DHL Express Customer Service Executives in Mumbai reported a notice period of 1 Month, 28% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 14 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

DHL Express Customer Service Executive salary in Mumbai ranges between ₹2.9 Lakhs to ₹7.4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 21 DHL Express latest salaries received from various employees of DHL Express.