DHL Express Senior Customer Service Executive Salaries by 7 Employees (Updated 2025)

7 - 12 years exp.

₹4.6 Lakhs - ₹9 Lakhs

Low Confidence

Salary of majority employees

71% more than the average Senior Customer Service Executive Salary in Logistics Companies for 7 - 12 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Executive Salary 7 - 11 years exp. (4 salaries)	₹4.6 L/yr - ₹9 L/yr
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Procurement & Supply Chain Senior Customer Service Executive Salary 7 - 12 years exp. (3 salaries)	₹4.8 L/yr - ₹6.3 L/yr

Last Updated: 31 Dec 2024

Companies similar to DHL Express for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
FedEx Express Senior Customer Service Executive Salary 2 - 7 years exp. (11 salaries)	₹2.5 L/yr - ₹4.3 L/yr 53% less
Blue Dart Express Senior Customer Service Executive Salary 5 - 16 years exp. (38 salaries)	₹3.4 L/yr - ₹8 L/yr 2% less
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Aramex Senior Customer Service Executive Salary 3 - 5 years exp. (4 salaries)	₹3.3 L/yr - ₹8.7 L/yr 22% less
GATI-KWE Senior Customer Service Executive Salary 2 - 9 years exp. (11 salaries)	₹2 L/yr - ₹3.2 L/yr 55% less
DTDC Express Senior Customer Service Executive Salary 7 - 11 years exp. (6 salaries)	₹1.5 L/yr - ₹2.5 L/yr 71% less
Delhivery Senior Customer Service Executive Salary 2 - 4 years exp. (3 salaries)	₹3.8 L/yr - ₹5.3 L/yr 21% less
Ecom Express Senior Customer Service Executive Salary 1 - 14 years exp. (20 salaries)	₹3.3 L/yr - ₹5.1 L/yr 37% less
Exl India Senior Customer Service Executive Salary 2 - 15 years exp. (12 salaries)	₹1.8 L/yr - ₹4.5 L/yr 47% less
DB Schenker Senior Customer Service Executive Salary 3 - 6 years exp. (7 salaries)	₹2.1 L/yr - ₹7 L/yr 20% less
Expeditors International Senior Customer Service Executive Salary 7 - 16 years exp. (7 salaries)	₹4.8 L/yr - ₹7.5 L/yr 7% more
DHL Global Forwarding Senior Customer Service Executive Salary 5 - 8 years exp. (7 salaries)	₹0.6 L/yr - ₹4.7 L/yr 60% less
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Maersk Senior Customer Service Executive Salary 4 - 15 years exp. (5 salaries)	₹3.5 L/yr - ₹5.7 L/yr 23% less
Agility Senior Customer Service Executive Salary 3 - 8 years exp. (5 salaries)	₹2.9 L/yr - ₹5.6 L/yr 29% less
Yusen Logistics Senior Customer Service Executive Salary 4 - 8 years exp. (5 salaries)	₹2.8 L/yr - ₹6.3 L/yr 31% less
CEVA Logistics Senior Customer Service Executive Salary 0 - 16 years exp. (5 salaries)	₹2.5 L/yr - ₹8.3 L/yr 31% less
Nippon Express Senior Customer Service Executive Salary 3 - 9 years exp. (5 salaries)	₹1.2 L/yr - ₹5.8 L/yr 48% less
Maersk Line Senior Customer Service Executive Salary 3 - 15 years exp. (4 salaries)	₹3.5 L/yr - ₹7 L/yr 18% less
Kuehne + Nagel Senior Customer Service Executive Salary 4 - 5 years exp. (4 salaries)	₹3.5 L/yr - ₹6 L/yr 26% less
DP World Senior Customer Service Executive Salary 1 - 14 years exp. (4 salaries)	₹8.5 L/yr - ₹10 L/yr 49% more
Shipco Transport Senior Customer Service Executive Salary 4 - 8 years exp. (4 salaries)	₹4.4 L/yr - ₹5 L/yr 25% less

View all

Senior Customer Service Executive salary at DHL Express ranges between ₹4.6 Lakhs to ₹9 Lakhs per year for employees with experience between 7 years to 12 years. Salary estimates are based on 7 latest salaries received from various employees of DHL Express.

Experience wise DHL Express Senior Customer Service Executive salaries

Last Updated: 31 Dec 2024

Experience	Avg Annual Salary
7 years (3 salaries)	₹4.6 L/yr - ₹7.3 L/yr
8 years (AmbitionBox Estimate)	₹5.6 L/yr - ₹7.2 L/yr
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9 years (AmbitionBox Estimate)	₹6 L/yr - ₹11.3 L/yr
10 years (AmbitionBox Estimate)	₹4.8 L/yr - ₹11.3 L/yr
11 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹9 L/yr
12 years (AmbitionBox Estimate)	₹5.2 L/yr - ₹11.4 L/yr

View all

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Customer Care Executive Salary

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Customer Service Associate Salary

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Customer Service Officer Salary

(AmbitionBox Estimate)

₹2.9 L/yr - ₹3.7 L/yr

Customer Service Representative Salary

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Customer Service Manager Salary

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Telecalling Executive Salary

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Salary related reviews for DHL Express

4.9

Rated by 3 employees for salary & benefits

Customer Service Representative in Chennai

Full Time

Customer Care Department

2.0

• posted on 14 Oct 2022

5.0

for Salary and Benefits

Likes

salary and perks

Salary - Excellent

+2 more

Dislikes

company culture is very poor at Guindy, Chennai office. no timely promotions are given, and vacancies here arise pre decided, higher authorities just make a fool out of you by conducting a rat race just to find a fault and mock you down over a pre decided candidate... this is not a place were talent is acknowledged and grown. sorry to say no offence against Malayali's but a supervisor in here is more interested in growth of his community and those who Favour for him...

Skill development - Bad

+2 more

Customer Service Associate in New Delhi

Operation Department

3.0

• posted on 30 Dec 2019

1.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a

Skill development - Excellent

+2 more

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening, I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers,

Salary - Bad

+3 more

Senior Process Associate in Mumbai

Full Time

Procurement & Supply Chain Department

3.0

• posted on 30 Sep 2024

3.0

for Salary and Benefits

Likes

My Review is for DHL GSC Centre Vikhroli Mumbai, Not for DHL main office. DHL main office e.g. Supply chain is awesome company to work with as my friend loved to work there. Even I would love to go for Supply chain or DHL Main office but DHL GSC Centre is not so good.

Job security - Good

Dislikes

... check on employees, make them frustrated and leave the job as soon as possible. They think they can higher new college pass outs at low salary and work will be done as fluidly and efficiently as old employees doing it.

Promotions - Poor

+2 more

CS Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 10 Jun 2024

5.0

for Salary and Benefits

Likes

Good pay & globally a great company . Sad that backwards managers who needs us to bow down to his insults and ugly comments and supervisors that support it makes the lives of employees bad

Salary - Excellent

+1 more

Dislikes

The management in South India is backwards and plays heavy politics with employees, they create rumors of employees and use it again in appraisal .

Skill development - Bad

+3 more

Retail Executive in Mumbai

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 23 Sep 2023

4.0

for Salary and Benefits

Likes

Environment, learning new things about culture and about our product got lots of information about customs paperwork and about logistics and courier.. 👍

Salary - Good

+4 more

Dislikes

As I am working with third party payroll I disappointed by salary and also about the promotion. Salary should increase every year with good amount as increment..

see more salary related reviews

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Salary Discussions, Hike & Promotions

Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!

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DHL Express Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at DHL Express?

Senior Customer Service Executive salary at DHL Express in India ranges between ₹4.6 Lakhs to ₹9.0 Lakhs for experience between 7 years to 12 years. According to our estimates it is 71% more than the average Senior Customer Service Executive Salary in India. Salary estimates are based on 7 latest salaries received from various employees of DHL Express India.

How does the salary of a Senior Customer Service Executive at DHL Express India compare with the average salary range for this job?

The average salary of a Senior Customer Service Executive at DHL Express is 71% more than the average salary of a Senior Customer Service Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than DHL Express to a Senior Customer Service Executive in India?

DP World Senior Customer Service Executive Salary - ₹8.5 Lakhs to ₹10.0 Lakhs per year
Expeditors International Senior Customer Service Executive Salary - ₹4.8 Lakhs to ₹7.5 Lakhs per year
DSV - Global Transport and Logistics Senior Customer Service Executive Salary - ₹5.1 Lakhs to ₹7.6 Lakhs per year

What is the salary of a Senior Customer Service Executive in companies similar to DHL Express in India?

Blue Dart Express Senior Customer Service Executive Salary - ₹3.4 Lakhs to ₹8.0 Lakhs per year
Maersk Line Senior Customer Service Executive Salary - ₹3.5 Lakhs to ₹7.0 Lakhs per year
Xpo Logistics Senior Customer Service Executive Salary - ₹5.0 Lakhs to ₹5.5 Lakhs per year
DHL Supply Chain Senior Customer Service Executive Salary - ₹4.7 Lakhs to ₹5.2 Lakhs per year
DB Schenker Senior Customer Service Executive Salary - ₹2.1 Lakhs to ₹7.0 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Executive at DHL Express in India?

The estimated take-home salary of a Senior Customer Service Executive at DHL Express ranges between ₹47,918 per month to ₹49,052 per month in India. The take-home salary calculation is based on the average DHL Express Senior Customer Service Executive salary in India which ranges between ₹4.6 Lakhs to ₹9.0 Lakhs per year for employees with experience between 7 years to 12 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Executive at DHL Express?

According to AmbitionBox, 50% of the DHL Express Senior Customer Service Executives reported a notice period of 15 days or less, 50% reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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DHL Express Senior Customer Service Executive Salaries

DHL Express Senior Customer Service Executive salary in India ranges between ₹4.6 Lakhs to ₹9 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 DHL Express latest salaries received from various employees of DHL Express.